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SpringHill Suites Columbus Airport Gahanna

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SpringHill Suites Columbus Airport Gahanna
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144 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Columbus Airport Gahanna
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Showing 144: English reviews
Troy, Ohio
Reviewed 21 August 2016

This is my go to Hotel, Love Springhill Suites and quality that comes with Marriott brand. But this hotel is bad shape and NOT Marriott quality it all. The hotel is very worn. The first room had a bug and the second room the mattresses were stained. We left without staying. This Hotel is run by another company.

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Helpful?
Thank Troycub
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Dear Troycub, We pride ourselves on delivering a memorable hotel experience, but unfortunately have fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced. I am unable to find any details about when you checked in and would appreciate more details so that we can make the necessary changes. Please give...

tampa, fl
Reviewed 13 August 2016

I stayed at this hotel several times over the course of a couple months and the service was consistently very good. The staff is very quick to address any concerns and made the effort to remember repeat guests and offer nice little perks. The rooms probably need to be updated soon as some have a musty smell and feel to...

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Helpful?
Thank chuckd21x
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank for sharing your comments regarding your most recent stay with us. We appreciate your feedback and do apologize for not meeting your expectations. We have however shared your review with the appropriate teams within our hotel to not only recognize them for great service, but for the need to look at our hotel from your perspective. Thank you again,

Western NY
Reviewed 27 July 2016

The SpringHill is a convenient location for us. The rooms are nice, the breakfast is good and they do not allow pets. They are slightly higher priced but it could be due to the location or events going on is the area. We plan on staying again in August.

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Helpful?
Thank A5513FWjamess
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback. We are glad to hear you enjoyed your stay and breakfast! We cant wait to welcome you back in August. Thank you for staying with us!

Roanoke, VA
Reviewed 27 July 2016

This property is extremely well-kept. The rooms are spacious and clean. There are small refrigerators and microwaves in every room. The staff is very friendly and the rooms are promptly serviced daily. There are refreshments, including beers, in the lobby area, but no bar area or restaurant in the building. Except for the Hickory House across the street, you have...

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Helpful?
Thank VA_Cameo
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback. We are glad to hear you enjoyed your stay! Thank you for staying with us! Please come back next time you are in the Columbus area.

Cincinnati, Ohio
Reviewed 18 July 2016

Desk staff very good and quick. and pool very clean. Showers a little outdated but functional and clean. I stayed out til 2 AM so I missed the buffet Rooms aren't huge but they are modern, comfy, and clean. HVAC fan is very quiet, too quiet for my taste actually.

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Helpful?
Thank beckepg
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback. Please come back and Stay with us next time you come to Columbus

New Castle
Reviewed 16 July 2016 via mobile

The Hotel itself is very nice. Very comfortable and clean rooms. The housekeeping came late in day which is the only thing is disliked, we came back from our game and it was not done. The breakfast was good they had scrambled eggs, sausage, bacon, waffles, muffins, cereal, fruit and drinks... Very friendly front desk staff....nice place and would recommend...

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Helpful?
Thank trahen
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback. We are so happy you enjoyed your stay and breakfast! Please come back and stay with us next time you are in Columbus!

Ohio
Reviewed 8 July 2016

Booked via an online service. Got a great rate and was pleasantly surprised with the property that was offered. We arrived and were greeted by a very friendly desk staff and were promptly checked-in and set out for our room. When we exited the elevator onto the 3rd floor it was like walking into a different hotel. The hallway was...

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Helpful?
1Thank Matthew W
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Columbus Airport with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Although we fell...

Atlanta, Georgia
Reviewed 4 July 2016 via mobile

Booked this hotel through Priceline, so price was right. Front office staff very pleasant. Upon arrival, a millipede and a silverfish both crawled out of our bedding. The pullout bed would not fit with the TV so we had to move furniture. Highway traffic all night long. Pool had no water in it. I was too tired to change hotels...

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Helpful?
1Thank mnspje
Laura T, Guest Relations Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for taking the time to provide feedback on your recent stay. Please accept my sincerest apologies for the problems you encountered while a guest at our hotel. We pride ourselves in providing memorable experiences and unfortunately we fell short during your visit. I have addressed your concerns with the appropriate hotel teams in order to ensure this doesn't...

Reviewed 30 June 2016

I stayed at the SpringHill Suites last week and it was a great experience! I was greeted upon arrival and my room was ready. It was very helpful to have a list of restaurants at the front desk in the area and the staff was able to make a recommendation based on my preference. The room was clean and comfortable....

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Helpful?
Thank Carla G
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback. We are so happy you enjoyed your stay and breakfast! Please come back and stay with us next time you are in Columbus!

Dallas, Texas, United States
Reviewed 29 June 2016

I've stayed in hundreds of Marriott's across the country, Springhills happen to be my favorite brand. While the hotel is a little older than your typical Springhill it's well run and a comfortable place to spend a couple of nights. As a nice touch upon checking in we were recognized as Plat's and then given a bottle of wine. There...

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Helpful?
Thank Rich M
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback. We are so happy you enjoyed their stay! Please come back and Stay with us next time you are flying in/out of Columbus! I will pass along your kind words to our shuttle driver.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about SpringHill Suites Columbus Airport Gahanna

Address: 665 Taylor Rd, Gahanna, OH 43230-6203
Region: United States > Ohio > Gahanna
Price Range: ₹ 7,827 - ₹ 13,204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Columbus Airport Gahanna 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Columbus Airport Gahanna Hotel Gahanna
Springhill Suites Gahanna
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Questions & Answers

Questions? Get answers from SpringHill Suites Columbus Airport Gahanna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room NOT facing the airport runways if you're sensitive to noise.”
 of 5 bubbles Futboltravelers, 16 Nov 2016 | Read review
“Stay somewhere else . . .”
 of 5 bubbles MatthewW672, 8 Jul 2016 | Read review
“We like non adjoining, not near the elevator or ice machine. Which could apply to most facilities.”
 of 5 bubbles cherylb-rn, 28 Jun 2016 | Read review
“Rooms on the top floors were fine”
 of 5 bubbles Duke792016, 28 Jun 2016 | Read review
“First floor close to free breakfast.”
 of 5 bubbles MNutting24, 28 Jun 2016 | Read review
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