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do not have one complaint. all staff helpful and very nice, wanting us to have a good experience at their inn.The room was very clean and so was the bathroom. If we travel in this part of the country we would choose to stay at...More
Checked in on a sat to get rest for a day of fishing. Room very well kept also staff great . Lady at check out offered grav n go breakfast at 5 :30 since it was so early. Thanks had a great stay and will...More
Response from Sue R, General Manager at Best Western InnResponded yesterday
Thank you, I am glad you enjoyed your stay. We look forward to seeing you on your future fishing trip.
30 minutes to Downtown Cleveland
Save $$$ by staying a little farther away.
Left Monday morning for Detroit also missing downtown Cleveland traffic
Nice place, easy to get too, Room was clean and everything worked.
Breakfast was decent. Friendly and helpful staff.
My only complaint...More
I won't go into all of the details here, but there was just an overall lack of attention to detail at this property. Our door to the room had a one inch gap between the jam and actual door. Heard all off the hallway noise...More
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Response from Sue R, General Manager at Best Western InnResponded 2 weeks ago
Thank you for bringing these issues to our attention. I am sorry we did not meet your expectations.
This hotel is dated and has no curb appeal, but the beds, linens, and rooms are all pretty nice (except the trendy square bed pillows.) Water pressure in shower is substandard, but the bath products are above average, shampoo, conditioner, and soap. Here's what really...More
Response from Sue R, General Manager at Best Western InnResponded 4 weeks ago
I am very sorry about our breakfast time, we do usually have most of it out by 6:30. The pillows are a standard size, it is the way the housekeepers fold them that make them so square. I am sorry if this made it uncomfortable...More
Response from JanetB2620 | Reviewed this property |
Pretty basic - what you'd expect. Mini-bagels, cereal, make-your-own pancakes. Yogurt. Oatmeal packets. Also, some kind of egg thing (sort of institutional- you can tell all those very flat fried eggs aren't made by hand... More
Pretty basic - what you'd expect. Mini-bagels, cereal, make-your-own pancakes. Yogurt. Oatmeal packets. Also, some kind of egg thing (sort of institutional- you can tell all those very flat fried eggs aren't made by hand - but they taste alright). One day there was hash brown patties, another sausages. Given what you're paying, one doesn't expect gourmet. But the coffee is good and the food is perfectly adequate!