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Sheraton Suites Columbus

Traveller (143)
Room & Suite (70)
Dining (6)
About
Location
Cleanliness
Service
Value
Sheraton Suites Columbus is a convenient hotel in Columbus, Ohio located close to Columbus International Airport, off Interstate 270 and Route 23, and near attractions such as the #1 rated Columbus Zoo and Aquarium, COSI, and the Ohio Theatre.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
48Car recommended
Grade: 48 out of 100
10Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
662Reviews
168Photos
3Q+A
90Room tips
Traveller rating
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  • 53
  • 48
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  • English
Popular mentions
+2
Hello I booked a room at the Sheraton Suites Worthington for 2 nights, arriving on January 6th. I drove from Cincinnati and arrived around 11pm. As soon as I stepped in the lobby I was a bit concerned due to the unclean areas in the lobby but I was hopeful it was just heavy
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Response from Cruiser44313600829, supervisor at Sheraton Suites Columbus
Responded 1 week ago
Dear SirenaPR, We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Sheraton Suites Columbus, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the housekeeping hotel staff to ensure we consistently deliver upon guest expectations. As a valued guest, we want to thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Columbus! Sincerely, Bennie Supervisor Sheraton Suites Columbus
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My wife and I stayed here with our two dogs for one night. We liked that this hotel didn’t charge a pet fee, which sometimes can be very expensive at other hotels. I am not sure if we would have stayed here without the dogs. We have Marriott rewards points and this was a
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Response from Cruiser44313600829, Front End Supervisor at Sheraton Suites Columbus
Responded 2 weeks ago
Thank you for taking the time to share your recent experience at the Sheraton Suites Columbus with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent pre transformation may have caused. Redefining the Sheraton Suites Columbus, will elevate the guest experience so we can continue to create new memories with valued guests like you. Once again, sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed Sheraton Suites Columbus with you, whenever your travels bring you back to Columbus.
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+3
This was our first experience with a Sheraton property, so we weren’t certain of what to expect. We choose this hotel as it is pet friendly. The front desk personnel are so friendly and helpful. You will feel very welcome. The corridors had peeling wallpaper in places and
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Response from Cruiser44313600829, supervisor at Sheraton Suites Columbus
Responded 3 weeks ago
Thank you, Also we'd thought you would be happy to know that the renovation of the Sheraton Columbus will start in 2019, stay tuned.
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1. The room I stayed in was provided by the association I was meeting in Columbus, OH (Crossroads area). It was paid for on their account (card). I am not one to "look a gift horse in the mouth", but in consideration of wasted time, including 5 phone calls and an over $170 in
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Response from Cruiser44313600829, Supervisor at Sheraton Suites Columbus
Responded 16 Dec 2018
I do apologize this happened please give me a call at the hotel Monday I'll be there after 3 p.m. and then after 9 the rest of this week
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No room, no refund, no responsibility. This hotel suffers from a serious lack of competent management. I had a room reserved, and pre-paid in full, for quick one-night stay in September. I even called the evening of my stay to confirm the reservation as I was planning on
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Response from Cruiser44313600829, Front End Supervisor at Sheraton Suites Columbus
Responded 14 Dec 2018
Hello. I would Like to pull up your information and go over the situation with you. Please call the hotel an I will make sure we get this matter resolved for you. Thank you.
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All photosTravellerRoom & SuiteDining Pool & Beach
Bathroom
The view kid of tells the whole story
Not even an empty box
Hasn't been dusted in probably years
Stopper can't screw in due to dirt
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12345614
im going nexgt week, but i did hear its all new staff!
0 votes
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Is the WiFi free or not? I keep reading conflicting reviews.
Sorry, Not sure.
0 votes
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are pets allowed? deposit or a fee?
Dear Janet D, Thank you for your question. The answer is yes with some restrictions. The hotel does allow dogs and cats. There is no fee unless there is damage done to the hotel or your pet causes a disturbance with other guests that result in the hotel refunding money. In this case you are responsible for the money refunded. In addition, there can be no more than two pets per room, no pet may be over 45 pounds and they cannot be left unattended at any time (even if in a crate). You will need to fill out our pet release/contract. Pets are not allowed in any food or pool area. We hope this answered all your questions. If not please let us know. Safe travels!
1 vote
"Just don't stay here"
"Seek accommodations at another hotel"
"Choose higher floors. You can see awesome sunsets the higher you are."
"Higher Floors seem quieter"
"Do Not do Upgrade"
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12345618
PRICE RANGE
US$ 98 - US$ 179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton suites columbus hotel columbussheraton columbus hotelcolumbus sheraton
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
261
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