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Columbus Airport Marriott

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#22 of 141 Hotels in Columbus
Certificate of Excellence
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1 room 2 adults 0 children
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Columbus Airport Marriott
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307 Reviews from our TripAdvisor Community

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Showing 306: English reviews
San Juan, Puerto Rico
Reviewed 1 week ago

This is a great hotel to stay at. As a business traveler, I've stayed at several hotels over the years. The hotel is well kept. The staff is friendly and will make every effort to ensure a pleasant stay. This goes for the front desk team especially Tara and Joe, Concierge Lounge Shannon and Lisa Marie, Shuttle Drivers Khalil and...

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Helpful?
Thank ljsyr1
Management response:

Dear Guest, Thank you for staying at our hotel and enjoying our amenities. We had a pleasure hosting you and Marriott hopes to see you soon! Best, Nic DiLillo

Canal Winchester, Ohio
Reviewed 2 weeks ago via mobile

I had friends staying here for New Year's Eve and stopped by to visit them as I have been to this hotel before and thought it was quite nice. I was shocked at the kind of people that were staying there for this holiday. The halls in the room were loud and full of smoke. They were rude to staff....

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Helpful?
Thank 969edwardg
Management response:

Dear Guest, We had a pleasure hosting you during New Year's Eve. We apologies if you encountered any inconveniences with the unpleasant guests. Marriott is glad to read that our team remained professional when being faced with adversity. We look forward to hosting you in the future! Best, Nic DiLillo

Dayton, Ohio
Reviewed 3 weeks ago

Great value and convenience when you take into account the airport shuttle and the park/ride option. We returned from a trip late on Christmas Eve, and were concerned that the shuttle wasn't running, but the hotel made it right by picking up the tab from the cab. Rooms are clean and updated. Staff is friendly and accommodating.

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Helpful?
Thank MC M
Nic D, Assistant General Manager at Columbus Airport Marriott, responded to this review

Dear Guest, We are glad that read you had a positive stay with our hotel. We hope your travels were safe during the holiday! Best,

Lancaster, Ohio
Reviewed 3 weeks ago via mobile

A great choice for staying in the Easton Town Center area for a holiday shopping trip! Front desk staff featured in my photo were friendly , professional, and efficient. As a Marriott Rewards member our preferences were honored with a smile! Hotel is inviting with a large fountain amongst relaxing and aesthetically pleasing architectural setting. Very clean, spacious rooms, comfortable...

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Helpful?
Thank Bobbi58
Nic D, Assistant General Manager at Columbus Airport Marriott, responded to this review

Dear Guest, Thank you for such a thoughtful review. Marriott celebrates these types of guest responses. We hope to see you soon! Best,

Charlottesville, Virginia
Reviewed 4 weeks ago

I stayed here for three nights and rated this as average because of my highs and lows during my visit. So first the good points - Staff very nice , rooms extremely large of an airport hotel , upgraded rooms with super bathroom , very quiet , onsite Starbucks , food in restaurant very good and free shuttle to the...

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Helpful?
Thank bvlynch
David K, General Manager at Columbus Airport Marriott, responded to this review

Dear bvlynch, Thank you for taking the time to let us know about your most recent stay. While I was please to read that you enjoyed many aspects of our hotel, I was disappointed to learn we did not deliver an excellent stay on all levels. We are using this feedback to review and refine our processes to ensure that...

Reviewed 4 weeks ago

One of the best I have visited throughout the U.S. The staff goes well above and beyond to ensure you have a pleasant stay. The food was fresh and staff attentive to everyone needs. Steph who is in the concierge lounge daily always has a smile on her face and make everyone fell welcome and attentive to everyone's needs. Great...

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Helpful?
Thank Peter K
Nic D, Assistant General Manager at Columbus Airport Marriott, responded to this review

Peter, Marriott is pleased to read your very positive review. We pride ourselves on our customer service and we are glad you had such a great experience. We are looking forward to hosting you in the future! Best,

Barnegat, New Jersey
Reviewed 13 December 2016

I recently had an extended stay (3 weeks) at the Airport Marriott, and even though it's never easy being away from home, the staff made me feel very comfortable and welcomed. In particular, Angie, the Saturday bartender, went above and beyond to make her customers feel at home. Always smiling, with quick attentive service and a very personable demeanor. She...

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Helpful?
Thank BillRoss2016
Nic D, Assistant General Manager at Columbus Airport Marriott, responded to this review

Dear Mr. Ross, Thank you for such a detailed and positive review. Our hotel has been blessed to have Angie for many years! We are glad that you had a positive experience with her! Marriott hopes to see you soon! Best,

Farmington, Michigan
Reviewed 12 December 2016

We were immediately warmly welcomed upon check in. We had a small issue with the number of beds in our suite, but (I wish I would have written down her name) our front desk person who checked us in was more than happy to accommodate us with a rollaway bed or a different suite. We loved the M Lounge! It...

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Helpful?
Thank kOps210
Nic D, Assistant General Manager at Columbus Airport Marriott, responded to this review

Dear Guest, Marriott apologizes about the room mix up but we are glad to hear our front desk member was able to get you into the correct room type. We love to hear about the great stay and positive interactions that you have had. Marriott hopes to see you soon! Best,

Athens, Ohio
Reviewed 10 December 2016 via mobile

Jeremy Hall was extremely nice by helping us with something to eat prior to a very early flight. I always choose Marriotts because of their customer service. Thank you Jeremy! As for the room, it is very clean, with all of the amenities. The bar had a. Dry nice selection and all the staff are extremely helpful.

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Helpful?
Thank sldudding
Nic D, Assistant General Manager at Columbus Airport Marriott, responded to this review

Dear Guest, Thank you for the great review and staying with us. Marriott hopes to see you soon! Best,

Terre Haute
Reviewed 8 December 2016 via mobile

The hotel seemed nice but was dated and showed signs of age. Carpets fading and worn in halls and rooms. Have an in house restaurant, service is very slow and prices very high. Breakfast buffet is $14.99 and a bowl of oatmeal costs more than $10.00. Disappointed in the house keeping staff. Rooms have complimentary coffee and tea. There were...

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Helpful?
Thank Marley H
David K, General Manager at Columbus Airport Marriott, responded to this review

Dear Gov. Emp, Thank you for taking the time to let us know about your experience. We strive to deliver an excellent guest experience to every guest in our hotel and I am truly sorry that we did not meet that goal for you. We are sharing your feedback with the appropriate hotel departments as part of our continual efforts...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the center of it all at the Columbus Airport Marriott, the closest full-service Marriott to downtown Columbus and the airport. With corporate convenience and vacation comfort, Columbus Airport Marriott offers amenities for all guests. ... more   less 

Additional Information about Columbus Airport Marriott

Address: 1375 N Cassady Ave, Columbus, OH 43219-1524 (Formerly Radisson)
Region: United States > Ohio > Columbus
Price Range: ₹ 9,687 - ₹ 19,101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Columbus Airport Marriott 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Columbus Airport Marriott Hotel Columbus
Marriott Columbus
Columbus Marriott
Hotel Style:
#11 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Columbus Airport Marriott staff and other travellers.
6 questions
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Chandler, Arizona
over a year ago
west palm beach
10 months ago
Chandler, Arizona
over a year ago

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Questions? Get answers from Columbus Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close proximity to the airport, yet very quiet.”
 of 5 bubbles BillRoss2016, 13 Dec 2016 | Read review
“4th floor has best views”
 of 5 bubbles apmcdonaldjr, 5 Dec 2016 | Read review
“Rooms near the elevators are convenient and not too noisy”
 of 5 bubbles F7943JUchr, 27 Nov 2016 | Read review
“Definitely eat at the bar. Service amazing, meals delicious! Rooms were quiet, slept well.”
 of 5 bubbles luvgermhumanist, 2 May 2016 | Read review
“I was near elevators but still quiet.”
 of 5 bubbles TonyLehighValley, 1 Apr 2016 | Read review
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