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Hotel was nice, clean, lobby was pleasant. There was a small bar and 'grill' that served mainly burgers and fries. Nice pool area with exit to outdoor lounge chairs.
Room could have been cleaner but I say that about most mid priced hotel rooms. Housekeeping...More
Thank Holly D
Response from IHGService, Guest Relations Manager at Holiday Inn Columbus Dwtn-Capitol SquareResponded 4 August 2017
Hello Holly D,
Thank you for staying with us and taking the time to express your thoughts and concerns. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are thrilled to hear that our pool, shuttle...More
We stayed here as a stopping point as we journeyed out east. Seems somewhat outdated. Our bathroom sink drain was stuck. Had to manually lift it up to drain. Noticed next morning the drain thing behind faucet was missing...explains why wasn't working. Even tub shower...More
Response from IHGService, Guest Relations Manager at Holiday Inn Columbus Dwtn-Capitol SquareResponded 1 August 2017
Your thoughts are valuable. Thanks for stopping by the Holiday Inn Columbus Downtown-Capitol Square, OH. I understand that it is important to give attention to the upkeep of the rooms and I'm sorry that your expectations were not exceeded. These comments will be...More
Just a quick comment about the outstanding customer service we received. Specifically Andrea Williams was super pro-active and attentive to our group. We travel often and it's always a breath of fresh air!
I had to be in Columbus for the month of June for an extended stay for work. I was pleasantly surprised by how courteous, professional, and helpful the staff were at this hotel. The site is safe, secure, and very convenient for anyone staying in...More
I have stayed at a lot of older Holiday Inns and they are generally bleak looking. This one is in the process of being renovated and was really nice from the lobby to the rooms. Definitely much nicer than most of the Holiday Inns I...More
Response from ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol SquareResponded 14 June 2017
Thank you for your recent stay with us and the feedback you provided. We truly appreciate the kind remarks as it assists us in how we are servicing our guests. Hope to see you soon!
US$ 112 - US$ 194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Columbus Downtown Capital Square Hotel Columbus ,