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Holiday Inn Columbus Dwtn-Capitol Square

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301 Reviews from our TripAdvisor Community

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Showing 295: English reviews
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Reviewed 1 week ago via mobile

I stayed at the Holiday Inn Capitol Square this past week while attending a convention. Unfortunately, the same crumbs and orange seed on the floor, hair on the shower wall, and pink gel on the toilet and shower curtain that was there on Tuesday when I checked in were still present Thursday when I checked out. In my opinion, the...

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Helpful?
Thank Ed S
Management response:

Thank you for your recent stay with us and the feedback you provided. We are extremely saddened to learn that you had such a poor room experience as this is not our normal standard of operation. As you know, the employee's provide exceptional service and truly care about our guests. We will work very hard to resolve these issues and...

Oxford, Ohio
Reviewed 2 weeks ago

The wife and I stayed at the Holiday Inn Columbus Downtown Capitol Square in late February after attending a Head and the Heart concert at the Palace Theatre. It was a great hotel experience. The only drawbacks were the bit of renovation going on in the lobby, and the broken ice machine on 12. Aside from that, it was an...

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Helpful?
Thank IslandTime78
Management response:

Thank you so very much for the kind remarks and positive review! Our Associates strive very hard to exceed standards and provide the quality guest experience they deserve. Hope too see you again very soon.

Toronto, Canada
Reviewed 3 weeks ago via mobile

I was stuck without a printed greyhound ticket and they weren't able to print me one out, instead insisting I find a printer myself somewhere in a city I've never been to with two suitcases. So I walked over to this Holiday Inn across the street. I had to make an account to write this review, that's how awesome Joe...

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Helpful?
Thank Adam S
Management response:

Dear Adam, Thank you for such wonderful feedback regarding one of our many "shining stars," Joe. We are thrilled to learn that Joe was able to assist you with your travel planning. Hope to see you again soon!

Sarnia, Canada
Reviewed 4 weeks ago via mobile

The lil Miss and I visited while taking in a show in town, the hotel was under construction but the staff did their best to accommodate and did it well. Our room was clean and updated which always is a plus and they have a free shuttle to local events which was a nice touch. The resterant within the hotel...

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Helpful?
Thank The_Traveling_Mick
Management response:

Thank you for your recent stay with us and the positive feedback you provided. We are thrilled to learn that one of our shining stars, Rueben took such great care of you. Our upgrades will be completed this weekend and hopefully you will give us another try the next time you are in our area.

Reviewed 4 weeks ago via mobile

We stayed here for two days. The staff was more than friendly. Free shuttle, which can't be beat. Great bar and food. I guess the same boy complaint is the walls were paper thin. You could hear exactly what was going on in the rooms beside you and a couple of doors down. This is a huge negative for me....

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Helpful?
Thank Stacy P
Management response:

Thank you for your recent stay with us. We are pleased to learn that our Associates and shuttle services met your service needs and found them to be more than friendly. We truly apologize for the noise factor you experienced during your stay with us. Hopefully you will give us another try the next time you are in the area...

Apple Creek
Reviewed 14 February 2017 via mobile

This was our first time staying here and I would return. Very clean room, great bathroom and shower. Really comfortable bed and pillows. Hotel under some construction but that wasn't a issue at all. In house restaurant ( burgers bar ) was great. We has sirloin steak and it was really good. Our waitress was awesome and friendly. No complaints...

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Helpful?
Thank Timothy B
Management response:

Thank you for your recent stay with us. We are pleased to learn that we met all of your expectations. Hope to see you again soon!

Vienna, Virginia
Reviewed 13 February 2017

Hotel is under construction but offered everything we needed for a weekend business trip -- burger bar is surprisingly good and staff directed us to a great breakfast location (Superchefs) within walking distance. Rooms were clean, bed was comfortable, we had some minor trouble with the heating system but it was resolved.

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Helpful?
Thank Basscat250
Management response:

Dear Basscat205, Thank you for you recent stay with us and such positive feedback. We are pleased to learn that we met your expectations and hopefully you will give us another try the next time you are in the area.

The Plains, Ohio
Reviewed 2 February 2017

We stayed overnight to attend Dancing With the Stars. Much to our delight this hotel offerred free shuttle to downtown attractions including our destination. They were ready when we needed the shuttle and picked us up promtly afterwards. The accommodations were excellent, friendly staff and a great restaurant. Will stay here anytime we are in Columbus.Although there was a charge...

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Helpful?
Thank oldladywho2
Management response:

Thank you for your recent stay with us and the positive feedback regarding your guest experience. All feedback is extremely important to us as it assists us in how we are servicing our guests. Hope to see you again very soon!

Huntington. W.V.
Reviewed 22 January 2017 via mobile

The outside is being updated through a remodel but don't let that scare you. Our room was immaculate, well appointed and quiet. The staff was very accommodating. We were close enough to walk to The Ohio Theatre but snow had started so the front desk sent us in the hotel shuttle. Will be returning in March 2017.

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Helpful?
Thank Huntington_W_V_Chap
Management response:

Thank you for your recent stay with us and the positive feedback you provided. Our exterior upgrades are coming near to it's ending and we are confident that all future guests will share in the same experience that you described. Hope to see you again soon.

Bear, DE
Reviewed 3 January 2017

We stayed here for 2 nights while celebrating New Years Eve while seeing a concert at the Bluestone. We were very happy with our stay. The location was perfect, only about a 3 minute Lyft ride to the Bluestone. The staff was so friendly as soon as we walked in. Our group especially enjoyed Kevin, the server at their restaurant,...

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Helpful?
1Thank Kerry S
Management response:

Thank you so much for the positive feedback you provided regarding your recent stay with us. Hope to see you again if you are ever in Columbus Ohio.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to John Glenn International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 

Additional Information about Holiday Inn Columbus Dwtn-Capitol Square

Address: 175 E Town St, Columbus, OH 43215
Region: United States > Ohio > Columbus
Price Range: ₹ 8,249 - ₹ 14,273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbus Dwtn-Capitol Square 3*
Number of rooms: 240
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Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbus Dwtn-Capitol Square staff and other travellers.
7 questions
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north olmsted, ohio
Lima, Ohio
4 months ago
Sandusky, Ohio

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Questions? Get answers from Holiday Inn Columbus Dwtn-Capitol Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had an upper-floor room, it was quiet and across from vending machines. Didn't notice if minibar fridges have room for own water.”
 of 5 bubbles 361pennyw, 1 Jan 2017 | Read review
“Stayed on the 4th floor and no good views here. Maybe a higher floor would have a view.”
 of 5 bubbles gikki409, 6 Dec 2016 | Read review
“downtown holiday inn, pretty close to the airport”
 of 5 bubbles ChristyS6, 8 Nov 2016 | Read review
“Room facing the Ohio State House on a high floor and away from the elevators”
 of 5 bubbles timv966, 3 Nov 2016 | Read review
“Use the community bike system to tour around town. $8 for 24 hours if you ride in 30 minute increments.”
 of 5 bubbles Haleca, 21 Oct 2016 | Read review
5 of 5