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Holiday Inn Columbus Dwtn-Capitol Square

HolidayInn.comUS$ 127*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Columbus Dwtn-Capitol Square
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312 Reviews from our TripAdvisor Community

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Showing 306: English reviews
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Findlay, Ohio
Reviewed 2 days ago NEW

the downtown Holiday Inn has been here for a longtime.They have however done a very good job in their most recent update. The public spaces, hallways and rooms have all had modernization and they've done a very thoughtful and good job. We still have to deal with a relatively small bathroom and a relatively small entry door into the room...

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Helpful?
1Thank Kahuna2030
ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol Square, responded to this review

Thank you for your recent stay with us and feedback you provided surrounding your guest experience. We truly appreciate the positive remarks regarding our newly renovated room's and restaurant. We will work very hard to further coach and develop our Associates to meet our guests expectations as suggested. Hope to see you again soon.

Downers Grove, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We stayed at this hotel when my dad was in the Critical Care Unit at Grant Medical Center. The hotel is only about 2 blocks from the hospital and has a special rate for families of Grant patients. The staff is very friendly and accommodating and they made a trying time a little easier for us. The hotel has a...

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Helpful?
Thank Beach_Bum_tlc
About Hotel's Favourite Review
ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol Square, responded to this review

Dear Beach_Bum_tlc, Thank you for your recent stay with us and the feedback you provided surrounding your guest experience. We are thrilled to learn that you were able to take advantage of the Grant Hospital rate and found everyone to be friendly and accommodating. Our thoughts are with your family during this time of distress and if there is anything...

Fort Wayne, IN
Reviewed 4 days ago NEWvia mobile

Staff at desk not friendly or helpful! Sheets and comforter were dirty and/or stained. Called desk to have housekeeping change bedding and they were less than friendly as well. Next day when we were on our way out to go to lunch, we asked housekeeping if they would clean/tend to our room and we were told that it was 2...

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Helpful?
Thank 624maryalicef
ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol Square, responded to this review

Dear 624maryalicef, Thank you for your recent stay with us and the feedback you provided. We are saddened to learn that we fell short of your expectations as this is not our normal standard of operation. The Management Team has been alerted to your comment's and we will work swiftly to resolve this with further coaching and development. Hopefully you...

New Concord, Ohio
Reviewed 1 week ago via mobile

Stayed here for a couple nights for the Cap City Half Marathon. Was pleasantly surprised. The rooms were clean and quiet. The bar in the lobby had good food. They do have shuttles for easy transportation or you can grab an Uber and get to the Arena district downtown. Otherwise plenty of restaurants in walking distance. Would stay again.

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Helpful?
Thank bwwilliams65
ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol Square, responded to this review

Dear bwwilliams65, Thank you for your recent stay with us and the kind words you provided surrounding your guest experience. We are thrilled to learn that you found all of our amenities helpful and the location suitable. Hopefully you will choose us again if you are ever in our area again.

Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago

Trip started well with efficient Airport Shuttle and friendly driver. The room was as expected for a Holiday Inn and on first look, clean and well maintained. The problems with this hotel become apparent after first impressions. There is no attention to detail, which in my opinion is not down to the staff but their management - although the room...

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Helpful?
1Thank NevilleCross1346
ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol Square, responded to this review

Dear NevilleCross1346, Thank you for your recent stay with us and the feedback you provided surrounding your guest experience. On behalf of the entire staff, we truly apologize for the problems you encountered. The Management Team has been alerted to all of the comments in mentioned and will be addressed swiftly for further coaching and development. Hopefully you will give...

Kansas City, Missouri, USA
Reviewed 19 April 2017 via mobile

If you are here on business, this is probably your worst option in downtown. The Wi-Fi is essentially unusable. I was better off with either my phone or my hotspot. It is what you would expect from a franchise in decline. Only reason I'm staying here is because it is associated with a government contract that has a per diem...

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Helpful?
1Thank KPMullally
ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol Square, responded to this review

Thank you for your recent stay with us and the feedback you provided surrounding your guest experience. We are truly saddened to learn that we fell short of your expectations, particularly regarding your WiFi comments. Our IT Department has been alerted to this and I assure you the issue will be addressed without delay. Hopefully you will give us another...

Reviewed 15 April 2017

Had the pleasure of staying while I took my grandson to Cosi. Location was close and convenient, having the shuttle to take us and pick us up was a huge plus, staff extremely courteous and professional, room was super clean and comfortable. Definitely 5 stars and will recommend this hotel to everyone! I appreciate their efforts to make our stay...

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Helpful?
Thank Debbie C
ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol Square, responded to this review

Thank you for your recent stay with us and the feedback you provided surrounding your guest experience. We are thrilled to learn that we exceeded your expectations in all areas and look forward to your return.

Axel, The Netherlands
Reviewed 12 April 2017

Spend a night for business in this downtown Columbus hotel. The property is for me bit like many of the older Holiday Inn's: outdated, not as well maintained as it should and attracting a wide variety of guests that produce quite some noise if you have bad luck. There is ample parking, the staff tries to please, the service is...

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Helpful?
2Thank DdeKerf
ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol Square, responded to this review

Thank you for your recent stay with us and the feedback you provided surrounding your guest experience. We are saddened to learn that you we did not exceed all of your expectations, but did find areas of your stay satisfactory. May I suggest that if you are ever in the area again, just one block behind the hotel are numerous...

Scio, Oregon
Reviewed 11 April 2017

Nationwide Children's Hospital booked us there for grandson's treatment. What an amazing, friendly, accommodating staff -- from the shuttle drivers, restaurant personnel, maid service, and front staff. A big thank you to them all!!! There was not a free breakfast, but the breakfast was good and reasonably priced as was the lunch and dinners. The room was clean and comfortable....

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Helpful?
Thank Sheila F
ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol Square, responded to this review

Thank you for your recent stay with us and the wonderful feedback you provided. Our team will be thrilled to learn that we continue to exceed our guest expectations and we are excited for your return. Safe journey's!

Finger Lakes, New York
Reviewed 5 April 2017

I will NEVER stay at this hotel again. Holiday Inn is a BRAND I was confident I would walk away satisfied. NOT SO MUCH! We booked this hotel to stay at due to the closeness to the Convention center where our teams were competing in a National Cheerleading Competition. I also asked for extra coffee and towels and to have...

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Helpful?
Thank 923denisef
ahurles, Manager at Holiday Inn Columbus Dwtn-Capitol Square, responded to this review

Thank you for your recent stay with us and providing feedback regarding your guest experience. We are saddened to learn that we fell short of your expectations as this is not our normal standard of operation. The Management will work together to resolve the issues you provided to avoid this from happening further. Hopefully, if you are ever in our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to John Glenn International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 

Additional Information about Holiday Inn Columbus Dwtn-Capitol Square

Address: 175 E Town St, Columbus, OH 43215
Region: United States > Ohio > Columbus
Price Range: ₹ 8,174 - ₹ 15,051 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbus Dwtn-Capitol Square 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbus Dwtn-Capitol Square staff and other travellers.
9 questions
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Finger Lakes, New York
north olmsted, ohio
Wayne, Pennsylvania
1 month ago
Lima, Ohio
7 months ago

See all questions (9)

Questions? Get answers from Holiday Inn Columbus Dwtn-Capitol Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had an upper-floor room, it was quiet and across from vending machines. Didn't notice if minibar fridges have room for own water.”
361pennyw, 1 Jan 2017 | Read review
“Stayed on the 4th floor and no good views here. Maybe a higher floor would have a view.”
gikki409, 6 Dec 2016 | Read review
“downtown holiday inn, pretty close to the airport”
ChristyS6, 8 Nov 2016 | Read review
“Room facing the Ohio State House on a high floor and away from the elevators”
timv966, 3 Nov 2016 | Read review
“Use the community bike system to tour around town. $8 for 24 hours if you ride in 30 minute increments.”
Haleca, 21 Oct 2016 | Read review
5 of 5
HolidayInn.com
US$ 127* /night
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HotelQuicklyUS$ 165
Expedia.comUS$ 127
PricelineUS$ 126
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Prices are for 1 room, 2 adults
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