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Sheraton Columbus at Capitol Square Hotel

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Sheraton Columbus at Capitol Square Hotel
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430 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Columbus at Capitol Square Hotel
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Showing 424: English reviews
Washington DC, District of Columbia
Reviewed 8 August 2016

Lounge and restaurant serve tasty food, superb fitness room (open 24 hours!), large bedrooms and bathrooms, and many groups use it for convenience as it is just 15" from the airport. The bedrooms are kept cold with AC, so I had to shut it off during the night. Starbucks is in the lobby, and a next door restaurant, Western 65...

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Helpful?
2Thank Padre F
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Helpful staff and location” Dear Padre F, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about our hotel, the tasty food in our Plaza Restaurant, our convenient location to the airport, and the superb 24 hour...

Reviewed 8 August 2016 via mobile

This is our second stay at the Sheraton during Pelotonia in Columbus. The location to the activities can't be beat. Generally, the employees are great and provide excellent service. However, there are a number of issues that will likely have us stay elsewhere next year. 1. The rooms are tiny. Two double beds and hardly any room to move. They...

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Helpful?
1Thank Jen R
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Great location to downtown, great service.... But....” Dear Jen R, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. We apologize for the concerns experienced during your stay and you may have...

Somerset, Pennsylvania
Reviewed 31 July 2016 via mobile

We stayed here for a week long class the end of July. The first night my room never got below 75 degrees. I spoke with the front desk, and they sent maintenance department to look at it. I spoke with the front desk during our lunch break, and was told everything seemed to be operating properly, and I would just...

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Helpful?
1Thank Mark B
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

“Re: “Should have been better” Dear Mark B, Thank you for your feedback and taking the time to post your comments. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We apologize for the numerous issues experienced during your stay and you may have already addressed these issues...

New York City, New York
Reviewed 23 July 2016

The Sheraton Capitol is convenient, but very dated. Rooms are large, but this hotel is 80's dated architecture. The rooms are clean, staff is wonderful, but what's kind of odd is that the Starbuck's in the lobby is only open until 5pm. I assume because it's downtown. Market 65, a salad based restaurant is excellent with locally grown produce and...

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Helpful?
1Thank witmornyc
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Dated but convenient” Dear witmornyc, Thank you for your feedback and taking the time to post your comments. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about the Sheraton Columbus Capitol Square being convenient. As far as the architecture… we have completely (top to bottom) renovated about 4...

Dalton, Georgia
Reviewed 21 July 2016 via mobile

Great location if you want to be downtown although not near a TON of restaurants and shops. The hotel itself has a great fitness room on the top floor with a great view. The rooms and bathrooms were spacious and presented nice views also. The Columbus Green is next to the hotel and it has many events to enjoy. My...

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Helpful?
1Thank sambrown50
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Great location and helpful staff” Dear sambrown50, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Squares helpful staff, great fitness center, and our spacious guestrooms. Again, thank you for the comments and recommendation. We are very happy to know you enjoyed your overall...

Long Beach, California
Reviewed 19 July 2016

I was here for a week long conference and really enjoyed staying here. It was a short trip from the airport. The modern rooms and friendly staff was everything you would expect from a Sheraton. I worked out in the workout room and it had the most amazing view! I really would stay here again if I got the chance....

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Helpful?
1Thank Stephane S
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “I LOVED this hotel!” Dear Stephane S,, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is always great to hear compliments about our modern rooms, helpful staff, the great food from room service, and amazing views in our fitness center. Our staff...

Fortaleza, CE
Reviewed 19 July 2016

Stayed here for 3 nights during a recent trade show. We also had stayed here last year (of which I also wrote a review) and then I was pretty satisfied. All together the Sheraton is a good hotel and most of the personnel does their best to satisfy the guests (props for personnel in restaurant and valet parking). Rooms are...

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Helpful?
1Thank AvdV80
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

RE: “Step up your game Sheraton!” Dear AvdV80, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. It is always great to hear compliments about the Sheraton Columbus Capitol Square personnel in the...

Grimsby
Reviewed 18 July 2016 via mobile

Nice place with lots to do around downtown Breakfast buffet is okay, but in three days, the maintenance staff could not fix the toaster, even after the issue was pointed out. Room was clean, nice large bathroom. Very basic tv selection, with only pay per view movies.

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Helpful?
1Thank David E
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

TripAdvisor: Re: “Nice hotel Fair price” Dear David E, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is always great to hear compliments about hotel, the cleanliness of our rooms, and the large bathrooms. We apologize for the toaster at the buffet, we...

Orlando, Florida
Reviewed 14 July 2016

Having taken a redeye into Columbus for a conference, I was hoping that my Starwood preferred guest status might get me an early check in... It did not. The very young girl at front desk informed me that no rooms would be ready before 3pm. Still, I spent an hour watching her check in flight crews. I asked if I...

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Helpful?
1Thank S M
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Badly run hotel in a great location” Dear S M, Thank you for your feedback and taking the time to post your comments. I will share this feedback with our team in the entire hotel. We apologize for the many concerns you encountered during your stay. While I wish you had a better experience, it is feedback like this...

Pittsburgh, Pennsylvania
Reviewed 11 July 2016

I stayed here for one night for a bachelorette party this past weekend. There was a farm or agriculture show in town at the same time, and the hotel made it fairly obvious the only guests they cared about were the Farm Show ones. We asked for basics- like extra blankets and an extra pillow and the hotel never sent...

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Helpful?
1Thank kdkswim
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Pretty Good Hotel, Great Location” Dear kdkswim, Thank you for your feedback and taking the time to post your comments. I will share this feedback with our team in the entire hotel. We apologize for the mediocre service and the requested items not received. Our intention is to make each and every guest feel welcome. We have addressed the...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 

Additional Information about Sheraton Columbus at Capitol Square Hotel

Address: 75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
Region: United States > Ohio > Columbus
Price Range: ₹ 10,344 - ₹ 17,874 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Hotel Style:
#4 Luxury Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbus at Capitol Square Hotel staff and other travellers.
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Questions? Get answers from Sheraton Columbus at Capitol Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites offer a spectacular view of the city.”
 of 5 bubbles E8911WRstephenr, 13 Mar 2017 | Read review
“Ask for view of state capital and higher elevation to see the city especially at night.”
 of 5 bubbles V4650HXcatherineh, 4 Mar 2017 | Read review
“Do not get one of the rooms that have no heat in the bathroom in the winter.”
 of 5 bubbles V8883ZGcherylc, 18 Feb 2017 | Read review
“Higher floors will give a better view; look for 10 and higher.”
 of 5 bubbles SteveSMR1, 7 Feb 2017 | Read review
“get a room that overlooks the Capitol!”
 of 5 bubbles scottctburnham, 5 Feb 2017 | Read review
5 of 5