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Crowne Plaza Columbus Downtown

513 reviews
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Traveller (107)
Room & Suite (89)
Dining (4)
Overview
  • Excellent31%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“max and ermas”(13 reviews)
“nationwide arena”(42 reviews)
“front desk”(85 reviews)
Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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5 Mar6 Mar
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1 room, 2 adults, 0 children
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Reviews (513)Write a Review
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All reviewsmax and ermasnationwide arenafront deskvalet parkingcovered walkwayexecutive floorcolumbus downtownthe club loungeshort northhotel barself parknorth marketshower headnice staycorner roomvalet servicewould stay here again
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221 - 225 of 508 reviews
Reviewed 25 October 2014

I don't sleep well in hotels and when you travel as much as I do, that is a real problem. The Crowne Plaza in downtown Columbus has the MOST comfortable bed I have ever slept in and since my appointment was not until 11am, I...More

Thank cmonteFlorida
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 28 October 2014

Dear cmonteFlorida, Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I am pleased to hear the beds were so comfortable and that you were able to get a nice rest while with us. I am also glad you...More

Reviewed 24 October 2014 via mobile

We stayed at this hotel. Was pretty expensive so expected posh. It was not. Tub held water so stood in dirty water. Tub was cracked. Toilet was cracked. It was very clean. On our last morning there the hotel staff woke us from a deep...More

Thank redheadrudy
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 24 October 2014

Dear redheadrudy, Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I would like to formally apologize for the troubles that you experienced during your stay with us. I do hope that you will allow us another opportunity to better...More

Reviewed 23 October 2014

We enjoyed the helpful hotel staff people overall, The double queen bed room was fine and comfortable enough. The hotel's room doors could use updating though. The adjoining room on one night had a noisy family, otherwise it was fine. The hotel's restaurant had very...More

Thank Airbus300
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 24 October 2014

Dear Airbus300, Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I am pleased to hear your stay with us was enjoyable and that we were able to truly assist you by sending your iPad charger to your house....More

Reviewed 23 October 2014

We had stayed here before and had a great room and wonderful time, but, not so great this time. Maybe it was redeeming points? I don't know, it was just BAD. The cleaning crew apparently left behind a cap from a former guest's shampoo container...More

Thank nitroliz
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 24 October 2014

Dear nitroliz, Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I am deeply saddened to hear your experience with us was less than ideal and that you experienced some trouble. I do hope that you will give us...More

Reviewed 22 October 2014

In town for the Columbus marathon. Check in was quick and the room was clean and comfortable. Nothing special and what I would expect of a hotel. There is a coffee shop in the lobby but if you want hot food you need to go...More

Thank tlc324
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 23 October 2014

Dear Chuck T, Thank you for staying at the Crowne Plaza during your time in Columbus for the Marathon. I am pleased to hear your check-in process was quick and the room was to your liking. We do hope you will consider us in the...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 139 - US$ 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 139 - US$ 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
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Traveller (107)
Room & Suite (89)
Dining (4)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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mauneja
5 July 2017|
AnswerShow all 5 answers
Response from Campers1963 | Reviewed this property |
I would check with the hotel before making a reservation
0
Votes
avermsm
7 March 2017|
AnswerShow all 7 answers
Response from BFitzpatrick33 | Property representative |
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also... More
0
Votes
nitroliz
22 November 2016|
AnswerShow all 2 answers
Response from BFitzpatrick33 | Property representative |
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see... More
1
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12
Room Tips
"Top floors, provide the best views and have the executive-sized rooms."
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"Become a club member."
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"I don't think there is a good view from any of the rooms so take what you get"
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"Overall, a very nice place to stay."
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