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Crowne Plaza Columbus Downtown

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Traveller (108)
Room & Suite (89)
Dining (4)
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Overview
  • Excellent30%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible4%
Travellers talk about
“max and ermas”(13 reviews)
“nationwide arena”(43 reviews)
“valet parking”(35 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Columbus Downtown
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Reviews (524)
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160
187
104
42
26
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All reviewsmax and ermasnationwide arenavalet parkingcovered walkwaycolumbus downtownthe club loungeshort northhotel barfront desk staffself parknorth marketnice staycorner roomshower headwould stay here againfitness roombed was comfortable
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211 - 215 of 519 reviews
Reviewed 17 February 2015

I booked this hotel through Hotwire. It was listed as a 3.5 star hotel with over 90% positive rating. I was very excited when awarded this motel. I was also very happy regarding the proximity as I was in town to see a concert in...More

Thank Ron W
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 17 February 2015

Dear Ron W, Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I would like to first apologize for the inconveniences that you experienced as a result of your stay. I would like to assure you that I will...More

Reviewed 9 February 2015

I opened the door for a room which my key opened and to clarify it was assign to me, I realized it was already preoccupied by another guest. Imagine if another guest has access to your room. Highly recommend that you lock your door as...More

Thank Aline7777
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 10 February 2015

Dear AlineGToronto, Thank you for staying at the Crowne Plaza for your recent visit to Columbus, Ohio. I would like to apologize for the many inconveniences and troubles that you experienced during your stay. We have high expectations for our level of guest service, and...More

Reviewed 5 February 2015 via mobile

I have been traveling for business for the past twenty years. I cannot say enough about how well the staff at the Crowne Plaza in Columbus treats you. I feel like I am as close to home as possible. The front office staff are excellent....More

Thank arne h
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 10 February 2015

Dear arne h, Thank you for always choosing the Crowne Plaza when traveling to Columbus, Ohio. I am truly delighted to hear you stays are always so pleasant and that you are able to experience great customer service from so many members of our staff....More

Reviewed 2 February 2015

Very convenient location to downtown. Overall a nice hotel with friendly staff and well appointed rooms. Good amenities. My only complaint is that in the early morning (~5am) the garbage truck arrived and its siren / bell was so loud that it woke me out...More

1  Thank Dorcas K
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 4 February 2015

Dear Dorcas K, Thank you for staying at the Crowne Plaza for your recent visit to Columbus, Ohio. I am pleased you enjoyed the hotel and the wonderful amenities that we are able to provide to our guests. I would, however, like to apologize for...More

Reviewed 26 January 2015

The location was amazing (right in the heart of downtown Columbus), just down the street from Nationwide Arena (the arena district has a lot of places to eat!) and about 20 minutes from the Columbus Zoo (and very easy to get to from here). The...More

Thank Nina1940
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 27 January 2015

Dear Nina1940, Thank you for staying at the Crowne Plaza for your recent visit to Columbus, Ohio. I am glad to hear your stay was enjoyable and relaxing, and that you were able to take advantage of some of the great areas that Columbus is...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 137 - US$ 292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 137 - US$ 292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
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Traveller (108)
Room & Suite (89)
Dining (4)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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mauneja
5 July 2017|
AnswerShow all 5 answers
Response from Campers1963 | Reviewed this property |
I would check with the hotel before making a reservation
0
Votes
avermsm
7 March 2017|
AnswerShow all 7 answers
Response from BFitzpatrick33 | Property representative |
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also... More
0
Votes
nitroliz
22 November 2016|
AnswerShow all 2 answers
Response from BFitzpatrick33 | Property representative |
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see... More
1
Vote
Room Tips
"location. try to get lower floor rooms, elevator response time is slow during morning and lunch"
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"If in the Lofts, don't want a room above Max & Erma's. Also ask for a standard sized pillow"
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"Top floors, provide the best views and have the executive-sized rooms."
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"Become a club member."
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