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Crowne Plaza Columbus Downtown

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Traveller (108)
Room & Suite (89)
Dining (4)
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Overview
  • Excellent30%
  • Very good39%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“max and ermas”(13 reviews)
“nationwide arena”(42 reviews)
“valet parking”(35 reviews)
Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (520)
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Show reviews that mention
All reviewsmax and ermasnationwide arenavalet parkingcovered walkwaycolumbus downtownthe club loungeshort northfront desk staffhotel barself parknorth marketnice staycorner roomshower headwould stay here againfitness roombed was comfortable
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191 - 195 of 515 reviews
Reviewed 11 April 2015

The rooms are good, good location, and the breakfast next door which is linked to the hotel is friendly and provides a good start to the day. Front desk service staff don't seem to want to be at work. They didn't welcome me to the...More

Thank OzTravels80
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 16 April 2015

OzTravels80, I am happy to hear that you enjoyed the guest rooms and the location! I am also very pleased to hear that you received friendly service at our Max & Erma's next door for breakfast. We do hope to see you again on your...More

Reviewed 7 April 2015

Wonderful facility for wedding guests in downtown. Nice coffee shop & bar conveniently located in lobby. Bridal suite was huge. Rose petals & champagne were special added touches. Heather was especially helpful setting up shuttle to/from wedding venue for guests & made it easy to...More

Thank Pamela F
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 16 April 2015

Dear 175pamelaf, Thank you so much for sharing your 5-Star review of the Crowne Plaza! I am thrilled that you found our accommodations and amenities to be wonderful and convenient. I will share your kind words about Heather with our entire staff. Dirk Bengel General...More

Reviewed 7 April 2015

This is one of the few downtown Columbus, Ohio properties with a heated indoor pool, and it's attached to a "Max & Erma's" restaurant. If you look at the pictures on their website, you will be severely disappointed, as was my family. I am the...More

Thank K8300RSjamesm
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 14 April 2015

Dear K8300RSjamesm, Thank you for staying with us during your recent trip. I would like to thank you for bringing this issue to our attention. We are working with the engineering department to ensure that this problem is fixed. We hope that you will give...More

Reviewed 30 March 2015

From the valet, to the front desk, to the cleaning staff, everyone was pleasant, efficient and kind. We were in for a cheerleading competition. It was very convenient on a cold weekend to be able to take the, kind of cold but still inside, connector...More

Thank Cyndee W
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 31 March 2015

Dear Cyndee W, Thank you for choosing to stay at the Crowne Plaza for your recent visit to Columbus, Ohio for a cheer leading competition. I am pleased that all parts of your stay exceeded your expectations and that you received such wonderful service from...More

Reviewed 30 March 2015

I travel 5 to 6 times a year to Columbus for business. I have not stayed at the Crowne Plaza for about four years as others I am meeting stay elsewhere. I must say this trip I decided to return to the Crowne Plaza and...More

Thank Suze44857
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 31 March 2015

Dear Suze44857, Thank you for choosing the Crowne Plaza for your recent visit to Columbus, Ohio. I am delighted to hear that you chose to stay with us again after several years. I am pleased to hear that we were able to exceed your expectations...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 139 - US$ 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 139 - US$ 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
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Traveller (108)
Room & Suite (89)
Dining (4)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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mauneja
5 July 2017|
AnswerShow all 5 answers
Response from Campers1963 | Reviewed this property |
I would check with the hotel before making a reservation
0
Votes
avermsm
7 March 2017|
AnswerShow all 7 answers
Response from BFitzpatrick33 | Property representative |
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also... More
0
Votes
nitroliz
22 November 2016|
AnswerShow all 2 answers
Response from BFitzpatrick33 | Property representative |
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see... More
1
Vote
Room Tips
"If in the Lofts, don't want a room above Max & Erma's. Also ask for a standard sized pillow"
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"Top floors, provide the best views and have the executive-sized rooms."
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"Become a club member."
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"I don't think there is a good view from any of the rooms so take what you get"
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