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Hilton Garden Inn Columbus/Polaris

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#29 of 143 Hotels in Columbus
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Columbus\/Polaris
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540 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Columbus/Polaris
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Showing 536: English reviews
Reynoldsburg, Ohio
Reviewed 14 February 2017

It's was a wonderful stay and weekend. We state to celebrate Valentine's day. We will go back. Wonderful place to stay. This is very nice hotel. Good quality. Convient to attractions, the mall and restraunts in the area.

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Helpful?
Thank Tyler B
Saint Albans, West Virginia
Reviewed 14 February 2017

Beds are uncomfortable, seating is uncomfortable, very cold environment. Rooms aren't cozy, but more like a visit to the hospital. Only thing this hotel has going for it after renovations, is its staff.

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Thank Valerie A
Shepherdsville, Kentucky
Reviewed 6 February 2017

We arrived late for an early morning gymnastics meet the next morning. The young lady at the desk was very helpful. A plus for the adults, the lounge bar was still open. Our room was clean and quiet. I would stay here again next time we are in Columbus.

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Thank stevehR8693WX
Westerville, Ohio
Reviewed 5 February 2017

I traveled with my sister in law and two three year old girls. They loved the heated indoor pool and the stool in the room so they could use the restroom and sink without help. Quiet sleep and plenty of room for them to play.

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Thank 338traceyr
Cincinnati
Reviewed 5 February 2017

My stay was extremely pleasant & comfortable.The staff was very friendly & helpful. We went out every night to dine & had a few drinks so we did not want to drive so we used the hotel shuttle service to drop & pick us up, which was very convenient.

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Thank evettk2017
Fort Wayne, Indiana
Reviewed 24 January 2017

Excellent location excellent hotel! Newly updated it appeared. Wish they would've had different breakfast options for a family. Service was excellent hotel was very clean! I would stay here again if in the area !

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Thank Tara M
N. Olmstead, United States
Reviewed 24 January 2017

We stayed here for the weekend of our daughters wedding. It is a really clean and nice. We were very happy with our room and had a nice quiet restful night. The breakfast was great and well worth 10.00. Staff were all excellent and friendly. Would recommend this to anyone.

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Thank Barb N
Versailles, Ohio
Reviewed 24 January 2017

The staff was very attentive and nice. They actually remembered me from my stay the week before. They also remembered some of my needs and mentioned them before I could. The hotel and rooms were very clean. Roomservice was also great. My only complaint would be the pillows are too soft.

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Thank hopes567
Fairlawn, Ohio
Reviewed 23 January 2017

I usually have a great experience with Homewood Suites by Hilton, but this particular one didn't seem to have the usual great staff I've encountered before. I ordered room service my first night for dinner, and the Caesar salad was drowning in dressing which was so heavy in garlic it burned my mouth. I called down to the kitchen and...

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Thank Deb4TX
Stoke-on-Trent, United Kingdom
Reviewed 22 January 2017

Poor selection of food, tiny bar with limited drink available. Also shuts at 10pm. Building working taking place on the floor I stayed on so smelly and noisy. The heating system was so loud I couldn't sleep. Terrible place don't stay.

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Thank Kevin S
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Hi Kevin S- Thank you for taking the time to tell us about your stay. Feedback is important to us as we are constantly looking to improve. I want to apologize for the poor stay that you experienced with us. We understand that experiencing an inconvenience due to renovation is frustrating! We are excited to announce the completion of renovation...

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Hilton Columbus/Polaris
#11 of 143 in Columbus
817 reviews
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Columbus/Polaris

Address: 8535 Lyra Drive, Columbus, OH 43240
Region: United States > Ohio > Columbus
Price Range: ₹ 8,170 - ₹ 14,902 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Travelocity and Hilton Hotels Direct so you can book your Hilton Garden Inn Columbus/Polaris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hotel Style:
#10 Romantic Hotel in Columbus
#10 Family Hotel in Columbus
#18 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Columbus/Polaris staff and other travellers.
2 questions
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over a year ago
11 months ago

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Questions? Get answers from Hilton Garden Inn Columbus/Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is always a good choice since no other guests will be overhead.”
 of 5 bubbles gailc32, 29 Dec 2016 | Read review
“Consider asking for a renovated room”
 of 5 bubbles BrianO271, 14 Oct 2016 | Read review
“Construction is on third floor so you may want to either go above it not stay below it.”
 of 5 bubbles City_Jetting, 19 Sep 2016 | Read review
“There couldn't be a bad room in the house.”
 of 5 bubbles CourtneyCT, 1 Aug 2016 | Read review
“Get a non smoking room or ask for a discount”
 of 5 bubbles jfhspc, 26 Jul 2016 | Read review
5 of 5