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Hilton Garden Inn Columbus/Polaris

Traveller (37)
Room & Suite (20)
Pool & Beach (6)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Quiet
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
20Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
674Reviews
78Photos
4Q+A
40Room tips
Traveller rating
  • 358
  • 178
  • 77
  • 42
  • 19
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I only stayed one night for a business meeting the next day at the hotel. The staff member at the front desk was very pleasant and helpful. The lobby was very welcoming and the bar area seemed to be very clean. The rooms were very clean and the bed was very comfortable. The
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Review collected in partnership with Hilton Garden Inn
Hotel's Favourite
A block of rooms was set aside at this hotel for a family wedding. It was an excellent choice. The rate was good; service, room quality, and staff were excellent. The location was convenient to anything on the north side of Columbus.
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Review collected in partnership with Hilton Garden Inn
Response from KarlaF1069, Sales Manager at Hilton Garden Inn Columbus/Polaris
Responded 1 Oct 2018
Good day Mark R., Thank you for the kind words about our hotel. We appreciate that you enjoyed yourselves and that we took car of you during your brief stay! We hope to see you in the future!
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Hotel lost power so check in was delayed that was not there fault and those employees explained and handled it well. The following morning. I had no hot water. When I told the front desk I was told "oh" I was shocked. No follow up no nothing. Had to go to my meeting with a
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Response from DanielH11241, Guest Relations Manager at Hilton Garden Inn Columbus/Polaris
Responded 6 days ago
I'm sorry about the issue you had with the hot water. The staff member did pass on the information to our maintenance staff to look at the issue, but unfortunately they did not communicate this information along to you as well. I am sorry for the lack of communication between our staff and you. If there is anything that I can do for you please let me know. - Daniel Hamilton Guest Service Manager daniel.hamilton2@hilton.com
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Great facility and location for all your traveling needs. Hotel is clean, modern and comfortable. Staff is friendly, too. On site restaurant for breakfast and dinner...great when don’t want to go out once you’ve arrived for the evening. Will stay here on next trip to the area.
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We had a wonderful time . just a few of the whirl pool jets were not working but had a nice time to get away for a few days. I really love this location. Peaceful and very very friendly. Definite coming again soon
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Review collected in partnership with Hilton Garden Inn
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Thank you for your response Ms. Cheryl E! We do have a Nathan who is our Night Auditor and we are scratching our heads about an elderly woman in kitchen. Again, thank you for the response.
0 votes
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Does the rooms have jacuzzis or hot tubs
Yes, I believe they have rooms with whirlpools. I usually stay in a standard room and just take a deep in the pool
0 votes
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how old do you have to be to check in
18
0 votes
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Does this room have a jacuzzi tub?
Yes; we do have king whirlpool rooms at out location
1 vote
"Make sure to request a quiet room, and take your own bed."
"Quiet end of hotel"
"Don't stay here, you'll regret it."
"Check the reviews of other nearby hotels for better rooms."
"Request a room away from the dumpsters! They get emptied very early in the morning and it is loud!"
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PRICE RANGE
US$ 127 - US$ 207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn columbus/polaris hotel columbushilton garden inn polarishilton columbuscolumbus hilton
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
118
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