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Courtyard Columbus Downtown

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#41 of 143 Hotels in Columbus
Certificate of Excellence
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Courtyard Columbus Downtown
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186 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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Reviewed 3 days ago NEW

We stayed here on a Friday night and attended the Columbus Blue Jackets game. It is very close to Nationwide Arena and a very quick and safe walk. We were cutting it close on time and the valet workers seemed to take forever to unload us and get our information. There was 3 workers and the girl seemed to take...

Thank KLOhio2006
Reviewed 2 weeks ago

Hotel is fine with one major exception. As a LOYAL Marriott Gold member, you expect uniformity in quality. The Marriott Rewards program indicates that as a Gold member you are entitled to complimentary breakfast for two. Unfortunately, this establishment does honor that "reward." No explanation was provided other than "we don't give free breakfast". I booked 3 rooms for a...

Thank TonyLehighValley
Liz B, General Manager at Courtyard Columbus Downtown, responded to this review

TonyLehighValley, Thank you for staying at the Courtyard Columbus Downtown. As a loyal Marriott rewards member below are the terms for complimentary breakfast as I took this right off the Marriott Rewards website: Lounge Access/Free Breakfast Free daily continental breakfast, light snacks and beverages for members and one guest in the Executive Lounge at JW Marriott®, Autograph Collection®, Renaissance® and...

Reviewed 3 weeks ago via mobile

Who ever designed this room should be fired. Right next to the head of the bed the the a/c heating unit!!! It turns on every 5 minutes!!! It is loud and blows cold than hot air on you. Who would put a bed this close the this unit????

Thank Tarra W
Liz B, General Manager at Courtyard Columbus Downtown, responded to this review

Tarra W, Thank you for staying at the Courtyard Columbus Downtown. I'm sorry to hear that you did not like the layout of your room. As you noticed from our unusual layout, our hotel was never designed to be a hotel. The building was built in 1911 as a factory and all our guest rooms were actually workshops. Some find...

Detroit, Maine
Reviewed 4 weeks ago

This hotel definitely does not meet Marriott Brand! The awkward layout, the smell, and the staff, the room, I could go on and on. The A/C barely worked, I had to call the desk to complain about the TV having sound and no picture, and the young lady on the phone said "yeah that happens a lot" and sent the...

Thank tommywhite72
Liz B, Manager at Courtyard Columbus Downtown, responded to this review

Tommywhite72, Thank you for your review. I am very disappointed to hear we fell short on the service side, as this is generally something we excel at. Also, I apologize for the issues with your AC and TV. I will ensure the appropriate parties hear about your review and action is taken. I hope this doesn't sway your decision to...

Reviewed 12 January 2017 via mobile

This is always a reliable hotel! Love the location in the heart of downtown. Close to the convention center and within walking distance to many great restaurants and bars. Great pool and hot tub! A quick Uber to German Village, another favorite spot to eat and walk around! Rooms are always clean here and staff is always nice and accommodating!

Thank ELMCinci
Liz B, General Manager at Courtyard Columbus Downtown, responded to this review

ELMCinci, Thank you for staying at the Courtyard Columbus Downtown! We're so delighted you enjoyed your stay. I will pass on the kind words to the rest of the staff. See you next time! Liz Buxton General Manager

Reviewed 12 January 2017

Neat, clean distinct rooms. Great fitness center with all the usual equipment. The pool and hot tub was a great place to relax . The hotel is close to a lot of great restaurants & bars all within a short walk. The arena district has a ton of options for food and beverage which is also just a couple blocks...

Thank David M
Liz B, General Manager at Courtyard Columbus Downtown, responded to this review

David M, Thank you for staying at the Courtyard Columbus Downtown! I'm so happy you enjoyed your stay with us. We hope to see you again on your next trip to Columbus! Liz Buxton General Manager

Chicago, Illinois
Reviewed 14 December 2016 via mobile

I stayed here for work and was traveling all throughout the region- using this as my "home base." For me, it was not the most convenient, but the hotel was as you would expect from a newly renovated Courtyard. If I was to be downtown for more events and meetings this would be the place to be. Close to big...

Thank jhauser3
Liz B, General Manager at Courtyard Columbus Downtown, responded to this review

jhauser3, Thank you for staying at the Courtyard Columbus Downtown! I'm so delighted you enjoyed your stay! We look forward to seeing on your trip to Columbus! Warm Regards, Liz Buxton

Richmond, Virginia
Reviewed 10 December 2016 via mobile

If you want a sterile experience, stay here. The hotel and staff lack character. You get the feeling that things are bare bone and no extra effort would be made on your behalf - even if you have elevated Marriott Rewards status.

Thank M B
Liz B, General Manager at Courtyard Columbus Downtown, responded to this review

M B, Thank you for staying at the Courtyard Columbus Downtown. I'm sorry to hear about your stay. Myself and my team work hard to try and make everyone's stay wonderful and memorable. I hope you stay with us again so we can prove you wrong and show you that we exude character, friendliness, and professionalism. Warm Regards, Liz Buxton

Cleveland, Ohio
Reviewed 26 November 2016 via mobile

Hotel was nice, nothing special. Rates were higher because of MSU OSU Gameday. Valet was understaffed and slow. I expect this kind of device at a mom and pop shop, but not at Marriott. We are missing time with our boys while we wait for a terrible valet service with many, many others.

Thank W13cpa
Liz B, General Manager at Courtyard Columbus Downtown, responded to this review

W13cpa, Thank you for staying at the Courtyard Columbus Downtown. I apologize to hear about the slow valet service. On high demand days where many guests are leaving the hotel and many guests are also arriving at the same time, it can be very challenging for valet to quickly respond to everyone's needs. I will ensure our valet services are...

Reviewed 14 November 2016

The hotel staff is very friendly, from the time you pull up until the time you leave. Each staff member I encountered made me feel like their only priority at the moment. The room was very clean and the mattress was even comfortable. You are just a short walk from the arena, the statehouse or any number of restaurants.

Thank Thomes1993
Liz B, General Manager at Courtyard Columbus Downtown, responded to this review

Thomes1993, Thank you for staying at the Courtyard Columbus Downtown! Thank you so much for the kind words and we hope to see you on your next trip to Columbus! Warm Regards, Liz Buxton

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to one of Columbus' oldest surviving hotels! Built atop a plot of land dating back to the birth of the city in 1800, the history of our hotel follows closely the transformation of Columbus, Ohio, from a sleepy pioneer town inhabited by the peace-loving Wyandot Indians and our nation's earliest settlers into today's sprawling urban conurbation and capital of our state. Built in 1911, our building has always been one of stark contrasts. Ostensibly constructed as a dry goods store, the United States Government secretly commissioned the building as a clandestine producer of uniforms and helmets in anticipation of World War I. It was around this time that the lower level of the lobby became a factory for the Wolfe Brothers' successful shoe business. Meanwhile, thousands of prison inmates from the nearby Ohio State Penitentiary were forced into unsafe and unsanitary forced labor, transported at gunpoint down an elaborate network of tunnels connecting the prison to industrial plants around the city. The remnants of this tunnel still survive today, entombed beneath the first floor bedrooms, used as storage for maintenance and housekeeping supplies. From 1954, Gene Schiller purchased the dry goods store and transformed it into a hotel, which he named "The Victorian Inn" after his daughter, Victoria, who had recently passed away. After later losing his beloved wife, Schiller committed suicide, whereupon the hotel was acquired by a bank and renamed "The Emory Inn". In 1985, the "Emory Inn" was purchased by the Best Western Company who later rebranded as a Courtyard by Marriott. All historical features and furnishings have been preserved where possible We hope you enjoy your stay with us here at the Historic Courtyard by Marriott Columbus Downtown! ... more   less 

Additional Information about Courtyard Columbus Downtown

Address: 35 West Spring Street, Columbus, OH 43215
Region: United States > Ohio > Columbus
Price Range: ₹ 10,390 - ₹ 19,037 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Columbus Downtown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott Columbus Downtown Hotel Columbus
Columbus Courtyard
Columbus Marriott
Hotel Style:
#40 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Columbus Downtown staff and other travellers.
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Ashburn, Virginia
3 months ago
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Greater Cincinnati

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Questions? Get answers from Courtyard Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 5th floor posted a quiet zone level. This seemed to make a difference.”
 of 5 bubbles JimD496, 17 Aug 2016 | Read review
“ask for a larger room, if available”
 of 5 bubbles buckeyetraveler75, 6 Jul 2016 | Read review
“We liked 524, didn't like 509.”
 of 5 bubbles TweetieTravels, 30 May 2016 | Read review
“Higher floors are super quiet, but low floors are just as good”
 of 5 bubbles cboyd4, 4 Apr 2016 | Read review
“DO NOT stay in any room facing the alley. Garbage truck noises 3AM & 6 AM.”
 of 5 bubbles 501toddk, 29 Feb 2016 | Read review
5 of 5