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Residence Inn Columbus Worthington

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Traveller (63)
Room & Suite (32)
Dining (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages

Location

Full view
42Car recommended
Grade: 42 out of 100
17Restaurantswithin 1 km
3Attractionswithin 1 km
146Reviews
87Photos
1Q+A
32Room tips
Traveller rating
  • 67
  • 25
  • 22
  • 12
  • 20
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I was aware of the train when I booked my reservation and did get a room facing the front. I did hear one train but honestly there was no reason for the whistle to blow that long especially at 2am Location is nice especially once I figured out you can get to Kroger and some
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Response from Fred T, General Manager at Residence Inn Columbus Worthington
Responded 5 days ago
Dear sabinebaby, Thank you for taking the time to share your valuable feedback. My name is Stephanie Bova and I am the General Manager at the Residence Inn Columbus Worthington. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at 614-885-0799. I look forward to speaking with you in order to restore your confidence in the Residence Inn Columbus Worthington. Sincerely, Stephanie Bova General Manager
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+2
Even though this location underwent a renovation the room they booked me had hair in the BED and all over the bathroom even provide new soaps. Still hair in the bed - new hair by the way. Stay somewhere else away from the train track right behind the hotel. At least the staff
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Response from Fred T, Manager at Residence Inn Columbus Worthington
Responded 1 week ago
Dear S5983KNmb, Thank you for taking the time to share your feedback. We are very sorry to hear about the issues you encountered during your stay at the Residence Inn Worthington. Please know this is not a normal occurrence and we understand how frustrating this must have been. As a teachable moment, we have shared your feedback with our staff so that this does not occur in the future. We hope that this incident does not deter you from staying at another Marriott property in the future. Sincerely, Stephanie Bova General Manager
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Visited on a school trip with 54 students. Great value, good breakfast and all the amenities you need for an overnight stay. Bed was clean and comfy, the workout facility was a bonus before taking off in the morning, and staff were all friendly and pleasant.
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Hotel is ok clean , but the employees were very friendly. Breakfast was sufficient if only they could brew fresh coffee more frequently. We were put to the end of the hallway, we thought we would be far away from noises and could have some good rest. To our surprise, train
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Three of us stayed at this Residence Inn in late October. While the two-bedroom suite was certainly functional, the room had several drawbacks. First, we we're given a handicapped room which is problematic as you can't adjust the shower head in the bath. The other bath lacked
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Response from Fred T, Manager at Residence Inn Columbus Worthington
Responded 30 Oct 2018
Thank you for bringing these issues to my attention. I would like to apologize for the poor experience you had at this property. I came on board here a little less than two weeks ago and we immediately began working to try and address the myriad issues that had become real problems in our housekeeping and maintenance departments. While we are making progress on correcting issues like these, we unfortunately still have more to accomplish to get back up to the standard we should be striving for. I hope that at some point in the future you will give us another opportunity to demonstrate just how serious our dedication to correcting these issues is.
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"Go somewhere else"
"Do not book an even numbered room if you want to sleep!"
"Get the front"
"Rooms away from the train tracks are quieter."
"Request the side of the hotel that is furthest from the rail road tracks!!!"
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PRICE RANGE
US$ 81 - US$ 129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn columbuscolumbus residence inn
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
104
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