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    Extended Stay America - Columbus - Polaris

    8555 Lyra Dr, Columbus, OH 43240-2026
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$ 104
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    Traveller (29)
    Room & Suite (11)
    Dining (3)
    Overview
    • Excellent35%
    • Very good27%
    • Average19%
    • Poor10%
    • Terrible9%
    Travellers talk about
    “grab and go” (11 reviews)
    “nature valley” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Outdoor pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Reviews (178)
    There are newer reviews for Extended Stay America - Columbus - Polaris
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    11 - 15 of 178 reviews

    Reviewed 25 July 2017

    Room was nice. Staff was very friendly. Toilet handle broke. Pool was fantastic and the front desk was nice enough to keep the pool open a little late for our family of young kids. Wish coffee was better. It was grossMore

    Review collected in partnership with Extended Stay
    Thank 288lyndseyg
    Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 26 July 2017

    We are delighted you chose to stay at Extended Stay America - Columbus – Polaris. It’s our pleasure knowing you loved your room and the excellent service we offered. Your observation regarding the handle will be shared with my maintenance team to take corrective actions....More

    Reviewed 22 July 2017 via mobile

    The location is great with plenty of great shopping and food choices in the area and easy access to major highway. The staff was friendly and helpful,but.... Our room had a less than pleasant order my wife and I both noticed immediately when openning the...More

    Thank Randal M
    Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 22 July 2017

    Randal, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. Please know our brand...More

    Reviewed 18 July 2017

    The rooms are not the cleanest. Post signs making it noticeable that the hotel is pet friendly because children may be afraid of animals and make the guest services their pets away from the entry doors. Management should periodically check random rooms for cleanliness.More

    Review collected in partnership with Extended Stay
    Thank warenettiert
    Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 19 July 2017

    Thank you for your candid feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with my housekeeping team to make sure all procedures are being followed, so this does not happen again. We appreciate...More

    Reviewed 17 July 2017

    The advertised price for this motel is $180+ a night.. DEFINITELY not worth that price. It is a VERY basic hotel. No maid service unless you stay over 7 days. The breakfast is only coffee or hot chocolate ( which on a 90 degree day...More

    Review collected in partnership with Extended Stay
    Thank cop1007
    Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 19 July 2017

    Please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our performance going...More

    Reviewed 16 July 2017

    Great location. Friendly staff. Needs better security in parking lot, several break ins of vehicles. Room was comfortable for family of 4 and our dog. Stayed a week for the national shoot in Marengo. We will book again.More

    Review collected in partnership with Extended Stay
    Thank gregoryhR196PR
    Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 18 July 2017

    Gregory, thank you for reviewing your weeklong stay at our hotel. We are happy you were pleased with your experience with us, and you liked your room and the location of our hotel. Your feedback is vital and it will be used as a tool...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$ 93 - US$ 128 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Columbus - Polaris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Columbus
    • Also Known As
    • Extended Stayamerica Columbus - Polaris Hotel Columbus ,
    • Extended Stay America Columbus ,
    • Extended Stay Columbus ,
    • Columbus Extended Stay
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    Traveller (29)
    Room & Suite (11)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (26)
    Bathroom (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Abdalutol
    30 November 2016|
    Answer
    Response from Lori N | Reviewed this property |
    We only stayed one night
    0
    Votes
    Room Tips
    "Just talk with management if you have any issues. They are awesome."
    Read review
    "Do not stay here"
    Read review
    "Any room view"
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    "Handicap room on the first floor was outdated and had very thin walls."
    Read review
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