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DoubleTree Suites by Hilton Hotel Columbus Downtown

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1,105 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel Columbus Downtown
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Showing 1,102: English reviews
Columbus, Ohio
Reviewed 20 June 2016

My room was filthy which is NOT accustomed to this facility. The staff did act quickly to resolve the issue; however, I felt less than satisfied with my stay. My room my should have been cleaned BEFORE MY VISIT, NOT DURING.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 1ThePenguinLady
Daphne S, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

1ThePenguinLady, We apologize for the condition of the room upon your arrival and for your feedback about your recent stay with us. We are glad to hear that our team was able to address the issue quickly. We value all our guest feedback as we are constantly improving our team to provide exceptional service and for all our guests to...

Kansas City, Missouri
Reviewed 17 June 2016

Check in was good. The room was large and beautiful. I had no shower head so I had to get it repaired. It took longer than I expected so I missed an engagement. Someone tried to enter my room after midnight because they were given my room. FD called at 1231 to see if I was an occupant... Other than...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J9279WZkellyr
Daphne S, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

J9279WZkellyr, Thank you for your review about your recent stay, we apologize about the issues that you had during your stay and a member of our management team will be reaching out to you today. We want all of our guests to have an exceptional experience with us and we are currently using all our guest feedback to improve our...

Dayton, United States
Reviewed 15 June 2016

This is a very comfortable suite, modern with amenities. Had a little problem getting cool enough for me, but I didn't ask for any help with it so can't complain. I like room to be 69 or less for sleeping, but it was 72 and pretty much stayed that temp.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mary R
Daphne S, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Mary R, Thank you for your review about you recent stay with us, we always like to make sure our guests have an exceptional stay with us and are as comfortable as possible so please feel free to always let us know if you need anything during your stay with us. We hope to have you stay with us again...

Pickerington
Reviewed 15 June 2016

This is a beautiful hotel in a fantastic location. We stayed here for a wedding and it was central to everything. Our room overlooked the Scioto river and Cosi. The only downside to the hotel is that parking is somewhat expensive- $22 for one night.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Emily S
Daphne S, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Emily S, We are glad to hear about your time in Columbus and that you enjoyed your stay at our property, thank you for your review and we hope to have you stay with us again on your next trip to Columbus.

Reviewed 13 June 2016

While the staff at the downtown Columbus Ohio Doubletree was pleasant, the hotel itself is in bad need of updating and repair. I stayed in one of the "nicest" suites for a week and did not have functioning electric outlets for the entire time, in spite of reporting the issue twice. Housekeeping was erratic and spotty. I was told that...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank louiem349
Daphne S, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Louiem349, We apologize that you experienced some issues during your stay with us, we appreciate and value your feedback so we can share this with our team as we continuously are improving our service and the experience that our guests receive while at our property. We hope that you will come back and stay with us again on your next...

Clearwater/Tampa Bay Florida
Reviewed 11 June 2016

We were in Columbus for one evening recently. We were cheerfully greeted when we arrived, but it was earlier than their 4:00 check-in so we need to hang out and wait. We thought we would just grab a beer and bite at their bar – however there is really no service here until after 3. They only serve lunch in...

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Helpful?
Thank ClearwaterJen
Daphne S, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

ClearwaterJen, Thank you for your review from your recent stay with us in Columbus, we value all our guest feedback so we can continuously improve our team to deliver the best service and products for our guests. We are glad you enjoyed your room and your time here in Columbus. We hope you choose to stay with us again on...

Florence, Kentucky
Reviewed 9 June 2016

I spent this past weekend at this hotel with my 3 daughters for a volleyball tourney. I checked in Saturday afternoon and had a decent experience checking in. They gave me a cookie and a smile and sent me on my way. I was very pleased with the room itself and so were my girls. The hiccups happened Sunday morning....

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Helpful?
Thank ourthreegirls2014
Daphne S, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Ourthreegirls2014, Thank you for your feedback about your recent stay with us, we are sorry that you experience any issues with us during your stay and we are constantly working with our team to deliver the best service and product for our guests. We are glad to hear that our team was able to reach out to turn the experience...

Kansas City, Missouri
Reviewed 6 June 2016

House keeping didn't clean our room for 2 out of the three days we stayed. Two gentlemen, both named James were very helpful. A young black woman wasn't helpful and seemed bothered when we asked for help.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank brandonc943
Daphne S, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

brandonc943, We are sorry to hear that you experienced some issues during your recent stay with us, we value all our guest feedback and are constantly building our team to enhance the experience our guests receive while staying at our property. We hope you choose to come back and stay with us again to see the enhancements we have made.

Chambersburg, Pennsylvania
Reviewed 5 June 2016

My room was lovely. Great sitting room with separate bedroom. The bed was very nice. The hotel sits over a parking garage. The hotel doesn't start until like the 8th floor of this building. I was here on business. I drove to this location and wore very comfortable clothing. I felt looked down for my casual attire. Even though my...

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Helpful?
Thank Stephen T
Daphne S, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Stephen T, Thank you for your review about your recent experience at our property, we are glad you enjoyed your stay with us. We value all feedback as we constantly are improving our team and enhancing the experience our guests receive. We hope you choose to stay with us again when you travel to Columbus.

New York, New York, United States
Reviewed 3 June 2016

The Doubletree in Downtonw OH on Front Street is a fairly nice hotel. Accommodations are clean and comfortable, the staff are friendly but beware of certain costs. I was extremely disappointed to find out that I was paying for parking daily. The website said "unlimited" parking for $22 but much to my dismay, this is only unlimited for the day....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christine B
Daphne S, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Christine B, Thank you for your review from your recent stay with us, we value all our guests feedback as we are constantly building our team to deliver the best service and experience to our guests. We hope to have you stay with us again on your next trip to Columbus.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
One of the best hotels in downtown Columbus, renowned for its cookie, the DoubleTree Suites is the only all-suite hotel in Columbus, OH. Not many hotels in Columbus, Ohio offer access to so much! ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Columbus Downtown

Address: 50 S Front St, Columbus, OH 43215-4145
Region: United States > Ohio > Columbus
Price Range: ₹ 8,745 - ₹ 18,008 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Columbus Downtown 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hilton Hotels Direct, Orbitz, Priceline, Hotels.com, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree Suites by Hilton Hotel Columbus Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Columbus
Doubletree Columbus
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Columbus Downtown staff and other travellers.
7 questions
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Silicon Valley
Washington DC, District of Columbia
8 months ago
10 months ago
Brunswick, Ohio
11 months ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice clean rooms”
G503TElaurab, 17 Apr 2017 | Read review
“Corner suites are nice”
S8822XTsusanr, 10 Apr 2017 | Read review
“I stayed on the side of the hotel which faces a "jumbotron" type screen that flashes pretty brightly all night.”
sharonm976, 16 Feb 2017 | Read review
“Definitely ask for a river view room if you would like a better view than a concrete slab basketball court.”
StephRad, 18 Jan 2017 | Read review
“Get one with working heat!”
Smudgecats, 10 Jan 2017 | Read review
5 of 5