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DoubleTree Suites by Hilton Hotel Columbus Downtown

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1,107 Reviews from our TripAdvisor Community

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Showing 1,104: English reviews
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Charleston, West Virginia
Reviewed 2 days ago NEW

Great room and convenient to the Palace Theatre. We enjoyed our stay very much and the staff were courteous and helpfull. The room was quiet and very comfortable. Our next stay in Columbus will be in your hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dwthomasmd
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017

This is one of the best hotels I have ever stayed at. The suites are enormous and offer a beautiful view of the city. The attached gym has all the cardiac as well as the weights, machines, rowing machines... There is a steam room and a sauna and hopefully soon, a hot tub. The food at the bar is tasty....

Review collected in partnership with DoubleTree by Hilton
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Thank MARY D
About Hotel's Favourite Review
Annie J, Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for your kind words! We love hearing our guests feedback and can not wait to share this with our team. We thank you for taking the time to post your review.

Dayton
Reviewed 2 days ago NEW

Hotel was just ok. Rooms was large, bathroom was decent. Towel hook was broken in our bathroom. Took 2 hours to get 2 additional towels that we requested prior to check in to begin with. Restaurant was ok. Only 1 bartender and 1 server for the whole place. Food was very average for the price (ate there for dinner). Air...

Review collected in partnership with DoubleTree by Hilton
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Thank 465hmb1983
New York City, New York
Reviewed 1 week ago NEW

I travel a ton for business & holiday. Hands down, this has to be one of the worst representations of a Hilton property I have ever experienced. The hotel connects to my client's business towers and, I have seen a good number of business travelers in the common hotel areas. However, the hotel is in terrible need of an update....

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Thank Biology100
Zac M, General Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Biolagy100, I appreciate you taking the time to tell us about your stay. I would agree that in several ways our property does need some upgrades and touch ups. However, the lack of cleanliness is something that is fully in our control, which most of our guest point out in reviews as a positive about our all suites hotel. I...

Columbus, United States
Reviewed 1 week ago

My husband and I have been an HH honors member for years, we've stayed at just about all of the Hilton brand properties. This by far was the worst. My husband left his wedding in the room upon checking out, we called immediately got a voicemail. I called the following day, Monday and talked to 2 people. NEITHER OF which...

Review collected in partnership with DoubleTree by Hilton
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Thank 299latashac
Zac M, General Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

229Latasac, Thank you for sharing your feedback with us. We know how frustrating it can be to lose an item, and by no means do we want you to feel like we do not care. If you would like to reach out to me directly to discuss the matter further please do not hesitate to do so - my email...

Reviewed 1 week ago

Rooms smell like chlorine/bleach. Rooms are a bit worn out, getting worn out. Property needs a renovation or refreshing. Stay at newer Hampton Inn down the road. Better location, in the center of restaurants.

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Thank Marc M
Zac M, General Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Marc M, Thank you for your feedback about our all suites hotel. There are some areas of the hotel that we will be working on upgrades for in the future. However, we do offer GREAT SERVICE along with a great location, but we understand that some aspects of our property are in need of some upgrades. Again, thank you for...

Reviewed 1 week ago

I recently checked into this hotel for a cheer weekend with my daughter. It was a very busy weekend with a sold out hotel. After experiencing an issue with our room being smaller than expected the manager Zac quickly fixed the problem. I appreciated his service which was above what we had expected. This location was close to convention center...

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Helpful?
Thank Laura B
Zac M, General Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Laura B, It was a pleasure assisting you and your group while you were here with us. We always feel great when we can "Make It Happen" for our guest and you guys were a lot of fun. I'm sure I will see you next year!! Zac Middleton General Manager

Jane Lew, West Virginia
Reviewed 1 week ago

The room was large and although street front quiet. The bed was comfortable and NOT worn out. The bad was that the heater did not work and it was not clean. As soon as we checked in we left for the Equine Affaire and did not return until near midnight. Therefore, we did not notice until an hour later (1am)...

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1Thank wvfriend
Zac M, General Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Wvfriend, We thank you for pointing out not only the GREAT things about your stay also some areas we can improve upon. If you ever find yourself having any issues with the room please don't hesitate to contact us. We are currently working though each room to give our heating and air conditioning system the needed repairs in hopes that...

New Bremen, Ohio
Reviewed 2 weeks ago

Great Location! Extremely cordial staff! Yummy Cookies. Lobby has beautiful view of river. Surrounded by three theatres and a few good restaurants (Olivers). Connected via parking garage to Capital Theatre. The river park is a lovely place to stroll during your stay.

Review collected in partnership with DoubleTree by Hilton
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Thank OhLC2016
Zac M, General Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

OhLC2016, I am so happy to hear you had a "Fun Weekend" with us!!! You pointed out some of our greatest perks in our Staff Service, Signature DoubleTree Cookies, Beautiful View and perfect Downtown location. We hope you have a chance to come back and visit for another "Fun Weekend" Zac Middleton General Manager

Columbus, United States
Reviewed 2 weeks ago

This hotel isn't by any means the best or newest. It was clean and the staff was friendly. Parking was a little odd, and there wasn't a rollaway bed as promised originally. We made it work and had a great stay overall.

Review collected in partnership with DoubleTree by Hilton
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Thank annk273
Zac M, General Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Annk273, We appreciate you taking the time to tell us about your stay. Our cleanliness and staff service are the pillars we are the most proud of. Due to our unique positioning in Downtown Columbus we do sit atop of our shared parking structure, which can be a little tricky to navigate sometimes. In regard to not having roll situation...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
One of the best hotels in downtown Columbus, renowned for its cookie, the DoubleTree Suites is the only all-suite hotel in Columbus, OH. Not many hotels in Columbus, Ohio offer access to so much! ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Columbus Downtown

Address: 50 S Front St, Columbus, OH 43215-4145
Region: United States > Ohio > Columbus
Price Range: ₹ 8,816 - ₹ 18,346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Columbus Downtown 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Doubletree Hotel Columbus
Doubletree Columbus
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Columbus Downtown staff and other travellers.
7 questions
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Silicon Valley
Washington DC, District of Columbia
8 months ago
10 months ago
Brunswick, Ohio
11 months ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice clean rooms”
G503TElaurab, 17 Apr 2017 | Read review
“Corner suites are nice”
S8822XTsusanr, 10 Apr 2017 | Read review
“I stayed on the side of the hotel which faces a "jumbotron" type screen that flashes pretty brightly all night.”
sharonm976, 16 Feb 2017 | Read review
“Definitely ask for a river view room if you would like a better view than a concrete slab basketball court.”
StephRad, 18 Jan 2017 | Read review
“Get one with working heat!”
Smudgecats, 10 Jan 2017 | Read review
5 of 5