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All reviewsfrosted glasstrain noisesleeping areadesk areahotel is modernolentangy rivereach morningthe general managerexercise roomgreat place to staybusiness triproom was spacioushot breakfastshopping and restaurantsohio statestaying at this hotelconvenient location
Traveled with a group and they were ready to greet us and meet our needs. They even had balloons and signs with our logo awaiting us in the lobby!
This is obviously a newer property and the decor was trendy/modern. They had complimentary coffee/tea/hot chocolate...More
Thank Brian B
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 21 March 2016
Dear Brian B,
I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our modern rooms and ample breakfast. We appreciate your recommendation, but of course the highest...More
I wasn't necessarily greeted at the door but the room and accommodations made up for that! The room was spacious and very clean! Walls are a little thin with doors slamming shut and foot traffic but u can't always hit the "please go to bed"...More
Thank Shawna B
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 2 March 2016
Dear Shawna B,
Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our accommodations and breakfast made for an enjoyable stay. Along...More
"How often does the train go by? So often you'll never notice."
Remember that scene in the Blues Brothers when Joliet Jake was released from prison and goes to stay with his brother in the apartment next to the El?? It may have been the...More
1 Thank Brandon D
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 1 March 2016
Dear Brandon D,
I appreciate you noting our good location and cleanliness even though you did not experience a good night's rest. I'm very sorry that a neighboring train interrupted your comfort. Thank you for staying with us and for your time in reviewing our...More
The hotel was clean and nice. I loved the décor. My room was cozy, and very updated and modern. I was treated very nice. The breakfast was always delicious. The rooms have a very nice sectional sofa, and then separated bedroom. I loved the bathroom...More
Thank Kris S
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 9 February 2016
Dear Kris S,
Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to...More
I stayed two nights and the first morning I returned I had towels with small stains on them. I didn't feel like they were very clean. The second night , I pulled out a towel and it had obvious stains on them. I took it...More
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 10 February 2016
I'm very sorry for the condition of your towels; some stains do not come out in laundry. We do our very best to remove those linens from our service, but we clearly fell short during your stay. Additionally, I regret that noise pollution...More
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than... More
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than the concierge lounge buffet at the Marriott Marble Arch in London when I visited last month.
also note that there is hot water and coffee during the day. not a bad breakfast that works.
If you don't like this menu there is a restaurant, I think Bob Evans or some sort from a chain, right next door.