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All reviewstrain noiseshower areadesk areahotel is moderneach morningsitting areathe general managerexercise roomgreat place to staybusiness triproom was spaciousohio statehot breakfastshopping and restaurantsstaying at this hotelconvenient locationfree breakfast
Sorry to say I found it difficult to sleep here. The good: clean room, clean bathroom, comfy bed and pillows. Good idea having reading lamps at the headboards. Breakfast, the usual scrambled eggs, meat patty, breads, fruit, waffles. Plenty of seating. Great location to OSU....More
Thank Annette G
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 4 November 2015
Dear Annette G,
I offer my heartfelt apologies that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette upon registration in an effort to provide...More
Wonderful property within walking distance to the horseshoe and medical complex at THE Ohio State University. Contemporary styling and nice amenities, including a decent continental breakfast as part of your stay. The staff was very friendly, and the suite was spacious and clean. A nice...More
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 29 October 2015
I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest,...More
The stay was top notch. Our stay started with Taylor greeting us a check in. He was very professional and full of information. The room was neat and quiet. We in enjoyed the Free breakfast and the two morning attendant were able to keep up...More
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 16 October 2015
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We are thrilled to know that we provided you with a great...More
Good location but the rooms are getting really worn and dated. Mattress and pillows were pretty sad. Bar "service" was abysmal. I sat at table (only bar customer) and the bartender lady told me I had to walk up to the bar to order. You...More
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 15 October 2015
We take pride in providing the best in accommodations and service so our lapses during your stay are being taken very seriously. I regret that our beds and breakfast were not to your liking and I'm very sorry for the service you received...More
I stayed with the Springhill on an overnight business trip to the Columbus area. I arrived around 10:00 in the evening and the desk was busy with other guests like myself checking in. I was tended to quickly by Eric at the front desk who...More
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 12 October 2015
We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel....More
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than... More
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than the concierge lounge buffet at the Marriott Marble Arch in London when I visited last month.
also note that there is hot water and coffee during the day. not a bad breakfast that works.
If you don't like this menu there is a restaurant, I think Bob Evans or some sort from a chain, right next door.