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Holiday Inn Express & Suites Columbus-Polaris Parkway

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Traveller (113)
360
Panoramas (14)
Room & Suite (246)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
Hotel links
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Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
41Restaurantswithin 1 km
2Attractionswithin 1 km
342Reviews
429Photos
15Q+A
57Room tips
Traveller rating
  • 181
  • 93
  • 32
  • 22
  • 14
Time of year
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  • English
Popular mentions
I was completely satisfied with the holiday inn express. I'll just start at the beginning of, when we entered the building very friendly front desk greeted us with a smile,The girl at front desk was in training I could tell because she wasn't aware of somethings but asked
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Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded 2 weeks ago
Thank you for choosing to stay with us. We are super pleased you enjoyed your stay with us. We will look forward to seeing you again in the future. Thank you. Sincerely, Donna Selby General Manager
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We stayed at their hotel for a family getaway February 9, 2019 and found bed bugs in multiple areas of our room. They refuse to refund us for all of our rooms because we did not actually find bugs in every room. I will never understand how a business can operate like this. I
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Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded 4 weeks ago
Thank you Ashley for staying with us. It is unfortunate that the bugs do travel all over the world and all hotels do get them. They are in ambulances, movie cinemas, doctor offices and airports all over the world. What does matter is how you take care of the situation and treat them. We are stellar in doing that as a business who takes care of their guests and hotel. As a GM, I would never tell anyone "do what ya gotta do". I apologize if that is how you felt but I don't believe I spoke to you. As a business we take the situation serious and see treatment immediately. So, I personally apologize that you had to leave bad survey without all the facts. If you need to discuss further please contact me directly at the hotel. Thank you. Sincerely, Donna Selby General Manager
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We had a great experience at Holiday Inn Express and Suites. Our room had a Jacuzzi tub. The breakfast was great and included cinnamon rolls! The staff was very courteous. Check in staff made us feel welcome right away.
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Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded 21 Jan 2019
Thank you Sarah for the awesome 5Star review. We are pleased you enjoyed your stay with us. Come back and visit anytime. Thank you. Sincerely, Donna Selby General Manager
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We went for a night with our grandchildren over Christmas break. Just wanted a little getaway to let them swim. Our grands are 6 and 2. Well the pool area looks nice but it is CHILLY! Our 2 yo granddaughter was done swimming after about 30 minutes and skiing to go to the
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Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded 12 Jan 2019
Thank you for your feedback. We apologize that your grands took on pink eye. Our pool is tested daily and inspected by our city. It is a safe place. We are pleased you enjoyed your room and the breakfast. We have a great hotel that guests love to stay at. Come back anytime. Thank you. Sincerely Donna Selby General Manager
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The pool has a slide, mushroom fountain, hot tub, and lap pool. It was new years eve so it was full! But there was just enough room for my little guy to have a great time. We had a two room king suite and it was gorgeous! U love the purple accent wall in our room. We had a full
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Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded 12 Jan 2019
Thank you for choosing to stay with us on New Year's. We are pleased you enjoyed your stay. We do have many things around us and in a great location. Come back and visit anytime. Thank you. Sincerely, Donna Selby General Manager
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express & Suites Columbus-Polaris Parkway
The Two Queen at the Holiday Inn Express & Suites Columbus-Polaris Parkway
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express & Suites Columbus-Polaris Parkway
The One Bedroom Suite at the Holiday Inn Express & Suites Columbus-Polaris Parkway
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express & Suites Columbus-Polaris Parkway
The King Suite at the Holiday Inn Express & Suites Columbus-Polaris Parkway
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express & Suites Columbus-Polaris Parkway
The King Jacuzzi Suite at the Holiday Inn Express & Suites Columbus-Polaris Parkway
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express & Suites Columbus-Polaris Parkway
The Executive King at the Holiday Inn Express & Suites Columbus-Polaris Parkway
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Is the slide still there?
I think so.
0 votes
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Hi Angie ~ just the guests staying in the hotel room will have access to the pool area.
0 votes
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Does this property offer room service?
Dear HDasgupta, Thank you for your question. Unfortunately, we do not offer room service and do not have a full restaurant on site. However, we offer a complimentary hot buffet breakfast to all of our guests, and are surrounded by many restaurants.
0 votes
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Hello, Our king suites include a pull out bed in them, but the Executive King Room does not include a pull out sofa. If you have a question about a specific room, our Guest Service Associates are always available to answer any questions you may have. Thank you and have a nice day.
1 vote
It closes at I believe 10pm but if you are quiet they usually don't bother you
0 votes
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123
"could hear parking lot noise/conversations in our room (which overlooked front parkinglot). Did not hear traffic sounds though"
"make sure clerk listens to your request and follows it"
"Suites have ample room to move around in"
"The hallways don't go on and on like some hotels"
"all rooms are nice and big"
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PRICE RANGE
US$ 127 - US$ 222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites columbus-polaris parkway hotel columbusholiday inn express and suites columbus-polaris parkway
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
104
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