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Fairfield Inn & Suites Columbus West/Hilliard

167 reviews
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Traveller (27)
Room & Suite (17)
Dining (2)
Overview
  • Excellent30%
  • Very good43%
  • Average14%
  • Poor7%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (167)Write a Review
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All reviewscracker barrel across the streetjohn henryeasy access off ifront deskwater coolerhot tub was out of orderolive gardencheck in went smoothlysmall indoor poolnice breakfasthot breakfast isroom with double bedswould stay againdeep cleaningoff the highwayyogurtgood size
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1 - 5 of 166 reviews
Reviewed 7 December 2017 via mobile

Clean, quiet, comfortable nights rest. Friendly staff. Convenient location, many hotels and restaurants within walking distance. A few suggestions to management: Mattresses should be replaced soon, attention to room presentation, water saver in shower is extreme. Overall, still very nice facility. I did not check...More

Thank Driverjoe
Response from Autumn C, Front Office Manager at Fairfield Inn & Suites Columbus West/HilliardResponded 9 December 2017

Thank you for the review. We appreciate the feed back that you have provided. And look forward to improving. We hope to see you again when your travels bring you back to Columbus Ohio.

Reviewed 5 December 2017 via mobile

We stayed here 3 nights. EVERY staff member was very helpful and friendly. The breakfast was amazing. The only thing that needed improvement is the water pressure. We enjoyed our stay! Will come back!

Thank motravelingnana
Response from Autumn C, Front Office Manager at Fairfield Inn & Suites Columbus West/HilliardResponded 5 December 2017

Thank you so much for the kind words. We are pleased to hear that you enjoyed your stay and look forward to coming back in the future. Have a wonderful day.

Reviewed 17 November 2017 via mobile

Stayed here one night. Bed was very soft. Bigger issue was low water pressure for shower. Shower had not enough water coming out. Do not know if this is a hotel issue, but it was a room issue. Not up to usual Marriott standards. Stay...More

Thank robertcm683
Response from Autumn C, Front Office Manager at Fairfield Inn & Suites Columbus West/HilliardResponded 18 November 2017

I am sorry that your shower was not up to expectations. We do apologize for the lower shower pressure. If you would, please feel free to call the hotel and confirm the room you stayed in and the dates so we can have maintenance look...More

Reviewed 26 October 2017

Needed a room for the night while traveling through the state. Since we are Marriott members we chose Fairfield Inn & Suites Columbus as a one night stop. We found the hotel and room to be clean and comfortable. It met our needs for the...More

Thank dahdls
Response from Drew H, General Manager at Fairfield Inn & Suites Columbus West/HilliardResponded 27 October 2017

Hello dahdls-I am happy to hear that you were comfortable during your stay with us and we look forward to seeing you again the next time you are in town.

Reviewed 15 October 2017 via mobile

I am a very frequent traveler and Marriott is my go to Brant. This Fairfield is starting to show a little bit of age. Beds seem to be in need of a new mattress. The service was fine to check in and check out and...More

Thank Adam M
Response from Drew H, General Manager at Fairfield Inn & Suites Columbus West/HilliardResponded 16 October 2017

Hello AdamM-I am sorry to hear that we did not "wow" you during your stay with us. We are working on improving a lot of different areas and I hope that you will give us another chance in the future to show you the improvements...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 104 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 104 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (27)
Room & Suite (17)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (41)
Questions & Answers
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Room Tips
"Stay at the Hampton Inn"
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"The suites have a lot of extra room !"
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"Watch Your BILL!!!"
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"we stayed on the third floor and that was good choice"
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