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Fairfield Inn & Suites Columbus West/Hilliard

Fairfield InnUS$ 133*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Fairfield Inn & Suites Columbus West\/Hilliard
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148 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Start your review of Fairfield Inn & Suites Columbus West/Hilliard
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Reviewed 3 weeks ago via mobile

We spent one night hwre. Very friendly staff. This place was very clean. It looks fairly new. Only drawbacks were the room was a little small, and the hot tub was out of order. We will probably stay here again when we come thu here.

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Helpful?
Thank Frank P
Drew H, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you so much for taking the time to review our hotel. I am pleased to see that my staff was able to exceed your expectations. I truly apologize for the hot tub being down for routine maintenance. WE hope to see you again soon on your next visit to the Columbus area.

Delaware
Reviewed 3 weeks ago

We stayed at this Fairfield Inn enroute from Chicago to Philadelphia as a mid-way lodging point. The hotel was a basic Fairfield Inn and was good, clean, and affordable for us. The gal at the front desk was friendly, courteous, and informative and our stay was non-eventful and served for some much needed rest for the drive back to Philadelphia....

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Helpful?
Thank Jodyrox
Drew H, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you for the review, we are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again when you come through Columbus Ohio.

Harrisburg, Pennsylvania
Reviewed 6 April 2017 via mobile

Friendly staff, close enough to the highway with many shops and stores in a 2 mile stretch. Rooms were nice as was the workout facilities, albeit a bit small. Nice pool; whirlpool was not working. See no reason why I won't stay there on a return visit.

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Helpful?
Thank Jerry M
Drew H, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you for taking the time to review our hotel. I am pleased to see that you enjoyed your stay with us. We look froward to seeing you on your next visit to the Columbus area.

Reviewed 7 March 2017

I stayed in room 124 for business from Monday-Wednesday (checked out Thursday morning). This double-bed room is the first room adjacent to the lobby. Naturally, I could hear SOME sound through the door, but it was still surprisingly very quiet! The convenience of the room location made up for any sounds :) There's a small indoor pool, whirlpool (non-working during...

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Helpful?
Thank Lindsay V
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you so much for taking the time to review our hotel. I am please to see that we exceeded your expectations. We look forward to seeing you again on your next visit to the Columbus area.

Brownsburg, Indiana
Reviewed 2 February 2017

I have stayed there multiple times and my last 2 visits I have had billing issues. As a Marriott Platinium member I have never experienced anything like this at any other of their properties!! I stay in multiple hotel brand around 100 nights a year and no other company operates this way either. The first time I receive 2 bills...

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Helpful?
1Thank Christmas_man64
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

I want to thank you for taking the time to review our hotel. I certainly can understand your frustration and I apologize for any inconvenience. It is my understanding that you spoke with John, one of my top desk clerks regarding your billing issue and it was my understanding that your billing issue was resolved. Once again, I truly apologize...

Davie
Reviewed 16 December 2016

Visiting from the Sun Shine State to Columbus in Dec was not our choice and love to the cold weather but of necessity. Our Stay at this Fairfield Inn and Suites made our stay very enjoyable, the staff from the Front Desk to the Restaurant are very nice and friendly and accommodating. The free breakfast is a full breakfast and...

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Helpful?
Thank Munzer2013
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you for taking the time to review our hotel. I am pleased to see that we exceeded your expectations. We look forward to seeing you again on your next trip to the Columbus area.

Reviewed 14 November 2016 via mobile

West side of Columbus right off 70 and 270. Room was clean and, after a little anxiety because of the pool below us, the room was great. All noise from the pool was done by 10:30 which didn't impact us much at all. Close to MANY restaurants Would stay again!

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Helpful?
Thank Thomas M
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you for taking the time to review our hotel. I am happy to see that we exceeded your expectations. We look forward to seeing you again on your next visit to Columbus.

Reviewed 19 October 2016

Check in was fast and efficient and the choc chip cookies took the edge off my stress level. Room we were in #313 was right off the elevator, it is good size. AC worked well (it was hot in Columbus on Oct 18th) Breakast offered a good variety of items. I took a morning walk around the area and felt...

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Helpful?
Thank Gerard F
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you so much for taking the time to review our hotel. I am very happy to hear that we exceeded your expectations. We look forward to seeing you on your next visit to the Columbus area.

Old Bridge, New Jersey
Reviewed 17 October 2016 via mobile

Even before our stay ( which was for a funeral) I knew this was a good choice. Spoke with desk clerk, John Henry and he took my reservation, which I had to update twice because of additional rooms which were needed. In addition he was able to arrange car service for one of our traveling party back to Columbus airport....

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Helpful?
Thank Paul C
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you so much for taking the time to review our hotel. I am pleased that we were able to exceed you expectations. We look forward to seeing you again the next time you are in the Columbus area.

Lima, Ohio
Reviewed 15 October 2016

My wife and I stayed here recently. The facility was very clean and the beds were comfortable. The staff was very nice and we felt they appreciated us being there. They could use some updating. The location was very close to the highway it has a lot of restaurants and shopping nearby.

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Helpful?
Thank Mark M
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you so much for taking the time to review our hotel. I am so happy to see that we exceeded your expectations. We look forward to seeing you again the next time you are in the Columbus area.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Columbus West/Hilliard

Address: 5520 Maxwell Pl, Columbus, OH 43228-8959
Region: United States > Ohio > Columbus
Price Range: ₹ 8,267 - ₹ 12,788 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus West/Hilliard 2.5*
Number of rooms: 83
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Columbus West/Hilliard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Watch Your BILL!!!”
Christmas_man64, 2 Feb 2017 | Read review
“we stayed on the third floor and that was good choice”
Munzer2013, 16 Dec 2016 | Read review
“Room 313 is right a across from the elevators”
gerardf294, 18 Oct 2016 | Read review
“Top floors are a good choice to control volume”
seand197, 26 May 2016 | Read review
“Ask for a room that does not overlook the main entrance because that is where the most noise came from on Saturday night.”
Kangaman, 2 May 2016 | Read review
5 of 5
Fairfield Inn
US$ 133* /night
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Prices are for 1 room, 2 adults
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