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Holiday Inn Columbus-Hilliard

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Holiday Inn Columbus-Hilliard
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110 Reviews from our TripAdvisor Community

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Showing 108: English reviews
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Reviewed 3 weeks ago via mobile

We normally stay at another hotel in the area. We decided to try something different and where not impressed. I had booked two rooms. The one room wasn't that bad, it just had a really strong air freshener odor. They had to run the air conditioner for several hours to try to get the smell out of the room. Our...

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Helpful?
Thank shellerenee
IHGService, Guest Relations Manager at Holiday Inn Columbus-Hilliard, responded to this review

Hello shellerenee! Thank you for your feedback regarding your stay at Holiday Inn Columbus - Hilliard, OH. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the front desk service. However, I'm sorry we fell below your expectation regarding cleanliness and housekeeping. We will address these concerns....

Lititz, Pennsylvania
Reviewed 19 March 2017 via mobile

Stopped on way through Ohio. We are platinum elite members and used points. We always get welcomed as platinum members and given choice of points or snack bag. This hotel didn't offer anything. The room was clean although the temperature control did not work. My husband thought the room smelled like cleaning spray. I didn't smell anything.

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Helpful?
Thank KJL0823
North Augusta, South Carolina
Reviewed 2 January 2017 via mobile

My husband and I stayed here on December 30, 2016. The room was very spacious and very clean. We were able to enjoy the pool. The bar area was nice as well. The staff was very friendly and accommodating. We would definitely stay again.

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Helpful?
Thank jessie_simmermon
Stamford, Connecticut
Reviewed 22 December 2016 via mobile

Its better than expected . Very clean and updated rooms. Best part was the bar/resturant atmosphere. Bartender Mylene made us feel welcome and wish we lived closer to come back more often. She was beyond amazing and will be back every chance we get to visit. Thank You

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Helpful?
Thank rachlbx
Columbus, Ohio
Reviewed 6 December 2016

When my boss comes to Columbus he always stays at this Holiday Inn. It's a newer building and nice looking. The rooms and lobby are clean. There is a really fun bartender named Myleen - she's been there since they opened I think. She's very friendly and always remembers us. We always make it a point to stop by the...

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Helpful?
1Thank Kimberly A
Westfield, Indiana
Reviewed 21 November 2016 via mobile

Stayed here while in town for an OSU game. The lobby was nice and clean. Our room, although a non-smoking room, did have the faint smell of smoke in it. Not enough to make us want to switch rooms. It was clean and convenient ,right off the exit of I 70. Good for what we needed.

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Helpful?
Thank ags35
Findlay, Ohio
Reviewed 17 October 2016 via mobile

We have stayed here before and it was always nice and clean. Could use a little updating on the paint! Now they are charging for the breakfast but it's only $4.99. The girl that was working the breakfast didn't know if you were suppose to pay or not plus she was slow in getting the bill to you and giving...

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Helpful?
Thank Harleyoso
Salisbury, England, United Kingdom
Reviewed 15 October 2016 via mobile

Pleasant room but horrible breakfast. Not my standard standard for holiday inn. Buffett was dirty. Food was old. Cut up fruit was tasteless. We have allergies and ordered omelet off menu. It took 15 minutes to receive it. I never once saw wait staff clean the Buffett area. She was sweeping floor but pushing dirt towards our table. But, the...

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Helpful?
Thank Charlene W
Nashville, Tennessee
Reviewed 15 September 2016

My sales team actually stays near by but comes to the Holiday Inn to receive Mylene's service. There are about 110 placed we can choose but we always come here for her bright smile and professionalism plus attention to detail. I travel the US for work and their are very few people who can complete with her Om all levels....

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Helpful?
1Thank SnL1023
Reviewed 14 August 2016 via mobile

Mylene was great. Had fun at the bar. Glad there were people there so it was open later than we were told at check in. Pool could be open later. Room was comfortable and clean. Staff was friendly. We came for a girls night out in Columbus and stayed out of the city for affordability. Hotel is central to many...

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Helpful?
Thank Marti A
Chloe G, Front Office Manager at Holiday Inn Columbus-Hilliard, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Chloe G., Assistant General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the brand new full-service Holiday Inn Columbus - Hilliard, Ohio located off of I-70 just west of downtown Columbus. Our Columbus - Hilliard hotel is located near all of Columbus favorite attractions: Columbus Zoo & Aquarium, Muirfield Village Golf Club (home of the PGA Memorial Tournament) and only 10 minutes from downtown Columbus & Port Columbus International Airport (CMH). If traveling on business, we are at the front doors of several corporations: UPS, FedEx, Ohio CAT, Yellow Freight, MARS & Big Lots to name a few. With our on-site restaurant & lounge you will be able to park your car for the evening and stay at the hotel for all your needs. Relax in our indoor pool, work-out in our 24-hour fitness center or stay connected with work & family with free high-speed Internet access throughout the building. Our Columbus - Hilliard hotel has meeting space for up to 100 to host your meetings or social events. Our Columbus - Hilliard hotel offers relaxing rooms featuring stylish decor & amenities, including a microwave/refrigerator, wired/wireless HSIA, 37 HDTV and the best night sleep ever. Our Holiday Inn Columbus - Hilliard, OH hotel is your home away from home. ... more   less 

Additional Information about Holiday Inn Columbus-Hilliard

Address: 5495 Maxwell Pl, Columbus, OH 43228-8958
Region: United States > Ohio > Columbus
Price Range: ₹ 7,581 - ₹ 12,592 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbus-Hilliard 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Holiday Inn Columbus-Hilliard Hotel Columbus
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Questions & Answers

Questions? Get answers from Holiday Inn Columbus-Hilliard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not at this hotel??”
terryh586, 21 Jun 2016 | Read review
“Stayed on 4, no problems”
65x55m, 3 May 2016 | Read review
“Don't go there.”
patt259, 9 Sep 2015 | Read review
“Be careful of the hot water.”
mcarp, 14 Jun 2015 | Read review
“Second floor, end room, was very quiet and provided a lot of natural light.”
JLC740, 29 May 2015 | Read review
5 of 5