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The Ritz-Carlton, Cleveland

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Traveller (173)
Room & Suite (63)
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Overview
  • Excellent66%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from The Ritz-Carlton, Cleveland
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Rooms
11 Jun12 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (814)
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Reviewed 19 August 2015 via mobile

My daughter and I stayed at the Ritz Carlton in Cleveland on a cross-country trek. Corner hotel room was nice and spacious. Bathroom was nice with marble tiling. Hotel is a little dated overall, more older looking. Staff was friendly and courteous.

Thank Natacha R
Reviewed 18 August 2015

From the moment I entered the hotel, I was treated like ROYALTY. This is a five-star hotel with incredible service and customer appreciation- a standard all hotels should emulate. Stay one night at the Ritz Carlton in Cleveland, Ohio and you'll instantly fall in love...More

1  Thank Ka S
Reviewed 17 August 2015 via mobile

This was our second stay at the Ritz Carlton this summer. Once again, an enjoyable experience. The front desk employees were pleasant and helpful. We received two free drink passes for the elegant bar. Our bartender, Lauren Pappas was a delight. We enjoyed chatting with...More

Thank profesoraohio
Reviewed 16 August 2015

There are many positive points about this hotel: 1. Excellent staff . Very friendly 2. Excellent Happy Hour menu. Good food in small portion. Good for people who are on diet. 3. The Horseshoe Casino is joined to the hotel. Do not ever have to...More

1  Thank 08180326
Reviewed 16 August 2015

Great service and friendly people from the time you pull up to the valet. After a long, long drive nothing better then pulling up to valet and being given such great service. Check in was very quick and such friendly faces. Room were very clean...More

Thank April D
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 357 - US$ 763 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cleveland
#4 Luxury Hotel in Cleveland
#6 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 357 - US$ 763 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cleveland
#4 Luxury Hotel in Cleveland
#6 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (173)
Room & Suite (63)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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kevin K
15 May 2018|
AnswerShow all 2 answers
Response from onlyRC | Reviewed this property |
Yes. You can add club for an additional $100 per night. Well worth the money as you get food and beverage. Alcohol included. The experience on club is unlike any you have experienced at a hotel.
1
Vote
ndpendent
4 May 2018|
AnswerShow all 3 answers
Response from Rickymed85 | Reviewed this property |
I can't reply to this question cause I don't know. I advice you to call/contact the hotel and ask.
1
Vote
Google Translation
Charles H
27 July 2017|
AnswerShow all 6 answers
Response from rockyjoe | Reviewed this property |
You will probably get a quicker response if you just call the hotel front desk.
1
Vote
Room Tips
"Stay away, go to elsewhere"
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"Upgrade to the Club floor, worth the extra for what is included"
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"Any that are remodeled."
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"We were on the 12th floor and it was super quiet."
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