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The Ritz-Carlton, Cleveland

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Traveller (180)
Room & Suite (124)
Dining (20)
Overview
  • Excellent66%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
28 Aug29 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (836)
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829 results
Traveller rating
528
177
73
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31
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528
177
73
20
31
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1 - 5 of 829 reviews
Reviewed yesterday

The Ritz Carlton Cleveland lives up to any other property in the chain---(and take it from a card-carrying member; it's BETTER than a few others we've visited...and that's saying something because the Ritz does things first class.) They really put their best foot forward with...More

Thank AndreaThome25
Reviewed 1 week ago via mobile

The Lobby, the bar and the rooms all finally got the makeover they needed. And they hit it out of the park. For Cleveland this upscale hotel provides all the modern features anyone would need. Great work.

Thank FloridaJayBird
Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 5 days ago

Dear Thank you for the wonderful review of our newly reimagined hotel! We are thrilled to hear that you enjoyed our modern guest rooms, upgraded amenities and new restaurant/bar experience. We hope to welcome you back soon to The Ritz-Carlton, Cleveland! Warm regards, Yael Ron

Reviewed 1 week ago

The Ritz here is perfectly located. Great bath, view and amenities. Walked to dinner and then back. Attached to Casino and that was a fun, and unexpected, end to the evening out. Entry was a bit odd in that you enter on 1 and register...More

Thank Ed G
Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 5 days ago

Dear Ed G, Thank you kindly for the wonderful review! We are so glad you enjoyed our newly reimaged hotel and convenient location! We are excited to celebrate your great comments with our Ladies and Gentlemen. We hope to welcome you back soon! Warm regards,...More

Reviewed 2 weeks ago via mobile

We had a one-night stay during our little road-trip. Lovely refurbished property and a little different with the Reception and Lobby on a high floor. We had a superb suit with all expected amenities of a five star hotel. Enjoyed dinner and breakfast at the...More

Thank NewInCanada
Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 2 weeks ago

Dear NewInCanada, Thank you for your review. We are glad we had the opportunity to welcome you to our newly reimaged hotel! We appreciate your recommendation and hope to welcome you back soon! Warm regards, Yael Ron

Reviewed 2 weeks ago

Very pleasant experience...my first quick trip to Cleveland...and Ohio for that matter. Saw the Rock N Roll HoF which is a 20 min walk from hotel. Such a friendly staff from valet to check in. The room is wonderful and the shower was divine lol....More

Thank Tommer34
Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 2 weeks ago

Dear Tommer34, Thank you so much for the wonderful review! We are so glad that you enjoyed your stay and got to experience some of the great attractions in our exciting city! We appreciate the feedback about your breakfast experience. We apologize that we did...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 406 - US$ 759 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cleveland
#4 Luxury Hotel in Cleveland
#6 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 406 - US$ 759 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cleveland
#4 Luxury Hotel in Cleveland
#6 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (180)
Room & Suite (124)
Dining (20)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
kevin K
15 May 2018|
AnswerShow all 2 answers
Response from onlyRC | Reviewed this property |
Yes. You can add club for an additional $100 per night. Well worth the money as you get food and beverage. Alcohol included. The experience on club is unlike any you have experienced at a hotel.
1
Vote
ndpendent
4 May 2018|
AnswerShow all 3 answers
Response from Rickymed85 | Reviewed this property |
I can't reply to this question cause I don't know. I advice you to call/contact the hotel and ask.
1
Vote
Google Translation
Charles H
27 July 2017|
AnswerShow all 7 answers
Response from rockyjoe | Reviewed this property |
You will probably get a quicker response if you just call the hotel front desk.
1
Vote
Room Tips
"Higher up floors overlooking the water"
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"Handicapped room had a large shower with bars; it was not a roll-in shower."
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"Suites offer the best views and space for family travel"
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"Stay away, go to elsewhere"
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