We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Cleveland Marriott Downtown at Key Center

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Cleveland Marriott Downtown at Key Center
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

918 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Cleveland Marriott Downtown at Key Center
See the most recent reviews
Showing 902: English reviews
Yorktown, Virginia
Reviewed 13 April 2014

Everything you expect from Marriott--clean, upscale, convenient downtown location. I'm a repeat customer and always have returned. Friend stayed at the Residence a few blocks away. Same price, but free breakfast, managers reception Mon-Wed, and internet. So you decide, freebies, or upscale finishes.

 Report
Helpful?
1Thank FJVLS
Chicago, Illinois, United States
Reviewed 13 April 2014

The location is great, the rooms were nice and spacious (except paint chipping off on bathroom ceiling). The hotel has excellent views of the city and lakefront. The elite lounge was under construction and the new temporary location was not very welcoming and I couldn't find any of the ammenities typical to the lounge and left. My associate and I...

 Report
Helpful?
Thank Stan D
ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for taking the time to share your feedback about your recent stay. I express my deepest apologies to you regarding our room renovation and the temporary relocation of our concierge lounge. I am happy to hear that the staff was very friendly and I will share your comments with the team. Please email me at Kristen.mcclellan@marriott.com for further...

New York, United States
Reviewed 8 April 2014

We stayed one night and the location couldn't have been more perfect. Walking distance to Rock n Roll Hall of Fame, Progressive Field and Cleveland Browns Stadium. There are so many restaurants within walking distance I cannot begin to list them. We had a beautiful room on the 25th floor overlooking Lake Erie. Bedding was clean and comfortable, towels were...

 Report
Helpful?
3Thank Lori R
Pittsburgh, Pennsylvania, United States
Reviewed 31 March 2014

It was our first time staying at the Marriott and we enjoyed it. It is located near the Rock and Roll Hall of Fame (where we were going) but also the sports stadiums. It is in within walking distance of East 4th (House of Blues and other attractions). The parking was cheap, the staff was friendly, and the room was...

 Report
Helpful?
Thank Cincy R
Cleveland, Ohio
Reviewed 26 March 2014

We recently had another great stay at the Key Center Marriott. We had guests in town and wanted to enjoy the city and this hotel is in a great location to almost everything. We also enjoyed the lobby bar and pool this time around which was nice. The hotel itself is nice but the service is what separates this hotel...

 Report
Helpful?
1Thank WkEndWarrior2013
ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for the positive guest comments. I am happy to hear that everyone was friendly and eager to make your stay great. I will share your comments with Richard and throughout the team to celebrate our success. I appreciate your feedback and hope to have you back as our guest in the future. Best Regards, Bob M

Jacksonville, Florida
Reviewed 23 March 2014

Yes this hotel is well located in the downtown section. It is basically close to all the sports facilities and there are places around to eat. Even the Catholic church is nearby for a Sunday Stay. The front desk people are helpful and friendly. The rooms very comfortable. I had a corner room and had a great view of the...

 Report
Helpful?
1Thank BaronFoer
Cincinnati, Ohio
Reviewed 16 March 2014

I am a frequent traveler with Marriott so that usually means the registration staff is alerted to be extra attentive, I was very impressed by how the folks who did not know my elite status treated us. From the bellman at the front door to the bartender to the housekeepers, the attitudes were exceptional. The hotel itself is a fine...

 Report
Helpful?
Thank CinVinman
ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for the positive guest comments. We are currently going through a room refurbishment that will be complete by June 2014. I am glad to hear that the staff was friendly and the attitudes were exceptional. I will share your comments throughout the team to celebrate our success. I appreciate your feedback and hope to have you back as...

Dayton, Ohio
Reviewed 11 March 2014

This is the first time, I stayed in a DOWNTOWN Cleveland hotel. This visit exceeded my expectations, Great room with a great view. Friendly / knowledgeable staff. Even for a Marriott, the service was Exceptional!! Great Wi-Fi, in both room and lobby. 'Instant-on' hot water for shower or sink. Large clear state-of-the-art TV with an excellent selection of channels. While...

 Report
Helpful?
1Thank xzr1tv
Cambridge UK
Reviewed 4 March 2014

I've used this hotel on a number of occasions and it always hits the nail on the head - quiet and comfortable rooms and a very friendly and helpful staff. Plenty of decent restaurants a short walk away if you don't want to eat in. Highly recommended.

 Report
Helpful?
2Thank NMarshall
Erie, Pennsylvania
Reviewed 18 February 2014

We stayed at this hotel for a couples weekend with some friends on Valentine's weekend. Service was awesome from the minute we arrived. Plenty of parking attendants and bell captains to greet us and help with luggage. Front desk was efficient and speedy; I took advantage of the Marriott app on my android phone and was already checked in. Our...

 Report
Helpful?
2Thank Leslie W

321 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (202)
Viewed
Room/Suite (58)
Viewed
Bathroom (18)
Viewed
Hotel & Grounds (35)
Viewed
View from Room (17)
Viewed
Dining (3)
Viewed
Pool/Beach Area (7)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (119)
Viewed
Business Centre/Function Rooms (23)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (53)
Viewed
Bathroom (4)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cleveland hotels
0.2 km away
Hilton Cleveland Downtown
Hilton Cleveland Downtown
#2 of 38 in Cleveland
394 reviews
0.2 km away
Drury Plaza Hotel Cleveland Downtown
0.3 km away
The Westin Cleveland Downtown
Show Prices
Show Prices
Show Prices
0.4 km away
Holiday Inn Express Cleveland Downtown
0.7 km away
Metropolitan at The 9, Autograph Collection
0.3 km away
Hyatt Regency Cleveland at The Arcade
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience ultimate style and sophistication at the revitalized Cleveland Marriott Downtown, an urban retreat. Offering stunning views of Lake Erie and the city skyline, this 25-story hotel boasts 400 rooms with sleek furnishings and upgraded bathrooms fresh off a $10 million renovation. Explore exciting attractions within a short walk of this metropolitan hotel, such as the new Horseshoe Casino, Quicken Loans Arena, Browns Stadium, Progressive Field and Rock & Roll Hall of Fame. Take advantage of our renowned hotel staff for unmatched hospitality and deep local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, conveniently situated within our hotel. Rediscover comfort at the refreshingly-modern Cleveland Marriott Downtown. ... more   less 

Additional Information about Cleveland Marriott Downtown at Key Center

Address: 127 Public Square, Cleveland, OH 44114
Region: United States > Ohio > Cleveland
Price Range: ₹ 12,426 - ₹ 20,209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Travelocity, Priceline, TripOnline SA and Orbitz so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott Downtown At Key Center Ohio
Hotel Style:
#1 Green Hotel in Cleveland
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#4 Family Hotel in Cleveland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott Downtown at Key Center staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Cleveland Marriott Downtown at Key Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are the best alot of windows - great views - ask for a high floor.”
 of 5 bubbles 640michaelv, 19 Jan 2017 | Read review
“Room 2417 has a great view of Browns Stadium and Lake Erie.”
 of 5 bubbles AMagone, 5 Dec 2016 | Read review
“The hotel was pretty quite all around even with football crowd in the City”
 of 5 bubbles lilnation, 8 Nov 2016 | Read review
“Ask for a top floor in a quiet location”
 of 5 bubbles snowtrooperone, 30 Oct 2016 | Read review
“Ask for lake view. We were on a corner, with windows on 2 sides.”
  • more windows and city view behind closed curtains
  • lake view
  • Great view
 of 5 bubbles W1nterBaby, 12 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay