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26/11/2017 27/11/2017
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    Cleveland Marriott Downtown at Key Center

    1360 W Mall Dr, Cleveland, OH 44114-1300
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    26/11/2017 27/11/2017
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    US$ 174
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    Traveller (206)
    Room & Suite (100)
    Pool & Beach (7)
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    Overview
    • Excellent55%
    • Very good34%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Offers from Cleveland Marriott Downtown at Key Center
    Special Offer: Rock Hall Package
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,016)
    There are newer reviews for Cleveland Marriott Downtown at Key Center
    See the most recent reviews
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    331 - 335 of 998 reviews

    Reviewed 5 May 2015

    I'm a local to NE Ohio, and my company reserved a block of rooms for a corporate event. The staff was so amazingly friendly-from reception to valet parking, and everyone in between! My room was gorgeous, overlooking First Energy Stadium and the Rock Hall. Very...More

    Thank Gretchen M
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 7 May 2015

    Hello Gretchen, Thank you for taking the time to complete a review on our hotel and its services. I'm happy that we had the opportunity to host you and your group in Cleveland. Thank you for sharing the kind words regarding your stay. We certainly...More

    Reviewed 5 May 2015

    Spontaneous weekend away for 2 families with kids. Close drive to museums, and walking distances to both sporting fields, restaurants and wonderful architectural buildings. Costumer service was excellent and very friendly.More

    Thank sportsgal72
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 7 May 2015

    Thank you for sharing your feedback on your recent visit with our hotel in Cleveland. I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback...More

    Reviewed 21 April 2015

    Have stayed at this property 3x, so when I was lucky enough to score a ticket to the Rock & Roll HOF Induction ceremonies, I knew *exactly* where I wanted to stay, and the Marriott Key Center did not disappoint! Corner rooms (ending in '20')...More

    Thank KFouts_619
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 22 April 2015

    Greetings from a city that ROCKS!!! Thank you for taking the time to share your feedback on our property in the Cleveland market. I'm happy to see that we were able to meet and exceed your expectations. I'm thrilled to hear that you were able...More

    Reviewed 21 April 2015

    I stayed in the Marriott over the past weekend and thoroughly enjoyed my stay. The staff was very friendly and accommodating during my time here. The atmosphere was great, the downstairs was nice way to spend the last hour of the night, and the location...More

    1  Thank Ali C
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 22 April 2015

    Hello Princess, Thank you for taking the time to share your feedback on our property in the Cleveland market. I'm happy to see that we were able to meet and exceed your expectations. Our goal is centered on hosting each of our guests brilliantly and...More

    Reviewed 20 April 2015

    My daughter and I were lucky enough to get tickets to the 2015 Rock & Roll Hall of Fame Induction Ceremony. We chose the Marriott because of its reviews, and its proximity to the Public Hall, where the ceremony took place. It was a great...More

    3  Thank Alise H
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 21 April 2015

    Hello Alise, Thank you for sharing your feedback regarding your recent visit to the Cleveland Marriott Downtown at Key Center. We are thrilled to hear that you enjoyed your visit and that we were able to meet and exceed your expectations. We know you have...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 155 - US$ 295 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Cleveland
    • #1 Romantic Hotel in Cleveland
    • #2 Green Hotel in Cleveland
    • #4 Family Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Travelocity, Hotels.com, Booking.com, Expedia, TripOnline SA, Hotwire, Orbitz, getaroom.com, Cancelon and HotelQuickly so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Marriott Cleveland Downtown At Key Hotel Cleveland ,
    • Key Center ,
    • Cleveland Marriott Downtown At Key Center Ohio
    Add Photo Photos
    Traveller (206)
    Room & Suite (100)
    Pool & Beach (7)
    Dining (3)
    Hotel & Grounds (117)
    Bathroom (18)
    Business Centre & Event Rooms (10)
    Nearby
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    Ask a question
    Questions & Answers
    Annie B
    20 July 2017|
    AnswerShow all 2 answers
    Response from HockeyMom365 | Reviewed this property |
    We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
    0
    Votes
    Vina C
    4 March 2017|
    AnswerShow all 7 answers
    Response from Lisa A | Reviewed this property |
    I am not sure.
    0
    Votes
    BHnorthbeach
    3 November 2016|
    Answer
    Response from Mitzi301 | Reviewed this property |
    The stadium is literally around the corner and down the street. I think it took us maybe ten minutes to walk that way.
    2
    Votes
    Room Tips
    "Get a room on a higher floor"
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    "Get room facing the Lake!"
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    "Treat the desk staff like you'd like to be treated when you're at work"
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    "The lower number rooms are closer to the elevator and you may hear some elevator / foot traffic."
    Read review
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