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Cleveland Marriott Downtown at Key Tower

Traveller (236)
Room & Suite (139)
Dining (9)
Certificate of Excellence
Overview
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1360 West Mall Drive, Cleveland, OH 44114 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Cleveland Marriott Downtown at Key Tower
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,087)
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1,067 results
Traveller rating
549
371
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26
19
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LanguageEnglish
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549
371
102
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Show reviews that mention
All reviews rock and roll hall great hotel corner room within walking distance the concierge lounge convention center browns stadium hall of fame valet parking public square warehouse district breakfast buffet lake erie self park would stay here again hotel bar football stadium
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1 - 5 of 1,067 reviews
Reviewed 4 days ago

Was here for business for a few days. Marriott junkie, over 100 nights last year. Typical Marriott facility I find, which is good and bad. Excellent staff. Nice facilities. Lousy food. Average rooms. Nice view.

Date of stay: January 2019
Thank jonah j
Reviewed 1 week ago

Very nice since the recent remodel. It feels like a new hotel! The restaurant was new and having some growing pains but the staff was very helpful and nice!! Only con was the hallway with the Starbucks and other shops was closed on the weekend??...More

Date of stay: December 2018
Thank WertsTravel
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key TowerResponded 4 days ago

Thank you for choosing to stay with us. We are thrilled you enjoyed your stay with us. We hope you choose to stay with us next time you are in Cleveland.

Reviewed 1 week ago

The valet staff were very welcoming and check-in was smooth. The room was a decent size and bed very comfortable. Location central and could walk to all sporting venues. What was disappointing was the lack of free Internet in the room, really? Even two star...More

Date of stay: December 2018
Thank CdnDiveGal
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key TowerResponded 1 week ago

Thank you for the gift of feedback and we will address and get better. Stay with us again soon.

Reviewed 2 weeks ago via mobile

Had an great experience at a my nieces wedding over the weekend. The venue was absolutely beautiful! The food was excellent!!! Appetizers before the wedding were scrumptious!! Filet for dinner literally melted in your mouth! Very comfy beds and great service! Would highly recommend for...More

Date of stay: January 2019
Thank Kristi C
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key TowerResponded 2 weeks ago

Thank you for choosing to stay with us. We are thrilled you enjoyed your stay with us. We hope you choose to stay with us next time you are in Cleveland.

Reviewed 3 weeks ago

I stay at hotels 30 + nights a year and usually stay at a Marriott because of my status. After this stay I might switch. My first room was completely unclean. Mold was all around the bathroom and hair in the bathtub. I called and...More

Date of stay: December 2018
2  Thank Matt R
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About
Description
Experience style, sophistication and an ideal setting at newly revitalized Cleveland Marriott Downtown at Key Center. Our hotel in Cleveland, Ohio features accommodations with sleek furnishings, in a perfect More metropolitan locale that acts as an elegant retreat. Look out from our hotel and enjoy stunning views of Lake Erie and the city skyline. Nearby, explore exciting destinations including Browns Stadium, Progressive Field and the Rock & Roll Hall of Fame. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Onsen
,
Family
,
Luxury
Room types
Family Rooms, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Onsen
,
Family
,
Luxury
Room types
Family Rooms, Non-Smoking Rooms
Number of rooms
400
Price range
US$ 158 - US$ 368 (Based on Average Rates for a Standard Room)
Also Known As
Marriott Cleveland Downtown At Key Hotel Cleveland
,
Key Center
,
Cleveland Marriott Downtown At Key Tower Ohio
Location
United States > Ohio > Cleveland
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Onsen
,
Family
,
Luxury
Room types
Family Rooms, Non-Smoking Rooms
Number of rooms
400
Price range
US$ 158 - US$ 368 (Based on Average Rates for a Standard Room)
Also Known As
Marriott Cleveland Downtown At Key Hotel Cleveland
,
Key Center
,
Cleveland Marriott Downtown At Key Tower Ohio
Location
United States > Ohio > Cleveland
Photos
Traveller (236)
Room & Suite (139)
Dining (9)
Pool & Beach (7)
Nearby
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Questions & Answers
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Kristine O
23 May 2018|
Answer
Response from Jane B | Reviewed this property |
Yes, I believe they did.
0
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Chandra S
11 January 2018|
AnswerShow all 3 answers
Response from 61elc | Reviewed this property |
I am not sure Sorry
0
Votes
LoriCWV
25 November 2017|
AnswerShow all 6 answers
Response from Howbar | Reviewed this property |
There is a $25-30 charge per day. The underground parking garage is about a block away with a connection to the hotel.
1
Vote
Room Tips
"higher floor, lake and city view"
jonahj478
4 days ago
Read review
"Higher floors with Lake Views are spectacular."
Sundncr
22 Oct 2018
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"The architecture views are priceless"
jennifercT2173UA
13 Aug 2018
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"Our room did not face the lake. Good view of the government building, which looks very nicely lit at..."
r2optimist
12 Aug 2018
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