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31/12/2017 1/1/2018
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    Cleveland Marriott Downtown at Key Center

    1360 W Mall Dr, Cleveland, OH 44114-1300
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    31/12/2017 1/1/2018
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    US$ 325
    US$ 325
    US$ 325
    Traveller (211)
    Room & Suite (100)
    Pool & Beach (7)
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    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Cleveland Marriott Downtown at Key Center
    Special Offer: Rock Hall Package
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    Renaissance Cleveland Hotel
    1,188 reviews
    #19 of 38 hotels in Cleveland
     
    InterContinental Hotel Cleveland
    726 reviews
    #2 of 38 hotels in Cleveland
     
    Holiday Inn Express Cleveland Downtown
    1,064 reviews
    #10 of 38 hotels in Cleveland
     
    Crowne Plaza Cleveland at Playhouse Square
    20 reviews
    #29 of 38 hotels in Cleveland
     
    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,021)
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    1 - 5 of 1,003 reviews

    Reviewed 1 week ago via mobile

    This was our third visit to Cleveland. This time for my birthday. Front desk was very nice and arranged to bring birthday cake to our room. While that is very nice they really should check if there are any dietary issues. My husband was thrilled...More

    Thank SandraR2010
    Response from ClevelandMarriottKey, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key CenterResponded 6 days ago

    Dear SandraR2010, I wanted to thank you for sharing your review on our hotel in Cleveland, and wish you a happy belated birthday! Through feedback and reviews like yours, we are able to improve upon service and product opportunities. On behalf of the hotel, I...More

    Reviewed 1 week ago

    This is a full service Marriott but it is undergoing lobby remodeling which limits the restaurant and shop offerings. The rooms are comfortable although the bathroom and sink area are a little dated. The sink is next to the front door and offers no privacy...More

    Thank ahijado2
    Response from ClevelandMarriottKey, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key CenterResponded 6 days ago

    Dear ahijado2, Thank you for taking the time to share your feedback regarding a recent stay with us at the Cleveland Marriott Downtown at Key Center. While I'm happy to see that a portion of your stay was well received, I'm disappointed that we were...More

    Reviewed 2 weeks ago via mobile

    My wife and I stayed here for our fourth wedding anniversary. We were in town to see a show and stayed here since they offered a Rock and Roll Hall of Fame package. They are currently doing renovations on the hotel. Upon check-in we went...More

    Thank Chas M
    Response from Hartmut O, General Manager at Cleveland Marriott Downtown at Key CenterResponded 1 week ago

    Thank you for your kind review and congratulations to your anniversary on behalf of the entire team. We look forward to welcoming you back once our space has been reinvented very soon.

    Reviewed 2 weeks ago via mobile

    Despite the remodeling going on this was one of my better nights at a downtown hotel. I was upgraded on arrival which is always nice. The room was quiet even though it was right by the elevators. I enjoyed the breakfast at the concierge lounge....More

    Thank VanHalenII
    Response from Hartmut O, General Manager at Cleveland Marriott Downtown at Key CenterResponded 1 week ago

    We have taken many measures to ensure a very comfortable stay for our guests during the renovation. Thank you for making us your home away from home while visiting Cleveland.

    Reviewed 3 weeks ago

    Very friendly staff; room was terrific (and clean). Good location, too. I think I would like to stay here again next time. I was attending a national Healthcare Data & Analytics Association (HDAA) conference nearby and this hotel was very accommodating to our group.

    1  Thank Bluepepper54
    Response from Hartmut O, General Manager at Cleveland Marriott Downtown at Key CenterResponded 1 week ago

    Great to read that you enjoyed your stay with us. The entire team works very hard to create brilliant and memorable experiences. We look forward to welcoming you back very soon.

    Renaissance Cleveland Hotel
    1,188 reviews
    #19 of 38 hotels in Cleveland
     
    InterContinental Hotel Cleveland
    726 reviews
    #2 of 38 hotels in Cleveland
     
    Holiday Inn Express Cleveland Downtown
    1,064 reviews
    #10 of 38 hotels in Cleveland
     
    Crowne Plaza Cleveland at Playhouse Square
    20 reviews
    #29 of 38 hotels in Cleveland
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 145 - US$ 324 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Cleveland
    • #1 Romantic Hotel in Cleveland
    • #2 Green Hotel in Cleveland
    • #3 Family Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Booking.com, Hotels.com, Orbitz, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Marriott Cleveland Downtown At Key Hotel Cleveland ,
    • Key Center ,
    • Cleveland Marriott Downtown At Key Center Ohio
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    Traveller (211)
    Room & Suite (100)
    Pool & Beach (7)
    Dining (3)
    Hotel & Grounds (122)
    Bathroom (18)
    Business Centre & Event Rooms (10)
    Nearby
    Nearby HotelsSee all 38 hotels in Cleveland
    Holiday Inn Express Cleveland Downtown
    1,064 reviews
    .47 km away
     
    Renaissance Cleveland Hotel
    1,188 reviews
    .29 km away
     
    InterContinental Hotel Cleveland
    726 reviews
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    Crowne Plaza Cleveland at Playhouse Square
    20 reviews
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    LoriCWV
    25 November 2017|
    AnswerShow all 6 answers
    Response from enatural3 | Reviewed this property |
    I didn't drive however, did not note any on-site parking. There was valet parking and noticed garage parking in the general area.
    0
    Votes
    Annie B
    20 July 2017|
    AnswerShow all 2 answers
    Response from HockeyMom365 | Reviewed this property |
    We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
    0
    Votes
    Vina C
    4 March 2017|
    AnswerShow all 7 answers
    Response from Lisa A | Reviewed this property |
    I am not sure.
    0
    Votes
    Room Tips
    "High floors are quieter. Concierge loungs is on 20th floor."
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    "Get a room on a higher floor"
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    "Get room facing the Lake!"
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    "Treat the desk staff like you'd like to be treated when you're at work"
    Read review
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