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Hilton Garden Inn Cleveland Downtown

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Hilton Garden Inn Cleveland Downtown
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1,372 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Cleveland Downtown
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Showing 1,350: English reviews
Reviewed 8 April 2016

I would recommend staying at this hotel if you are traveling to Cleveland Ohio. The staff at this hotel will go above and beyond to make you welcomed. My wife and I have been staying at this hotel now for a eleven years and haven't found any reason to even consider staying any where else.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Richard W
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We appreciate the very kind comments and you loyal patronage to our establishment. Thank you so much for the review and we will see you again soon!

Huntington, West Virginia
Reviewed 7 April 2016

Room was clean, staff was extremely friendly, close to stadiums, and shopping. Shuttle service was excellent. Breakfast was really good, freshly prepared and could order omelets to your pleasure. The dinner was really excellent. Will stay again if I travel to Cleveland.

Review collected in partnership with Hilton Garden Inn
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Thank 345bettyc
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad to know we will have you back next time you are in town. Thank you for the "Perfect" review!

Florence, Kentucky
Reviewed 7 April 2016 via mobile

This was a nice place to stay. Close to interstate and walking distance to baseball and basketball games. Nice clean room. Comfy bedding. Nice friendly staff. I enjoyed my stay. Had the breakfast and had drinks and food from the bar. All good!

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Helpful?
Thank Pat C
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Yes, we are the closest hotel to the ball park (right across the street) and the basketball arena right around the corner - literally. So glad you had a nice stay and were able to enjoy some of our amenities. Please come back again soon. The baseball season has just begun so come catch a game or two. Thanks again!

Fort Wayne, Indiana
Reviewed 7 April 2016 via mobile

We stayed here one night in April because we were going to see a play at Playhouse Square. The hotel was very close to this, but still a little too far to walk at night. The parking was reasonable costing $15. We could park very close to the hotel. Our room was clean but could use some updating. There is...

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Helpful?
Thank lighthousefan2014
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad you had a nice stay with us and thank you for the shout out to our 1 and only Tina! Also we have a full renovation scheduled this fall so please come back to see our new look.

United States
Reviewed 6 April 2016

Great place to stay. Great location. Rooms very clean and staff is awesome. The pool and hot tub are very nice and great for a family. The bar is super nice and the bartender was awesome. The restaurant is very convenient and the food is great. Location is really great if your going to a Cavs or Indians game.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark M
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you - thank you for the "Great" review!!! Please come back soon.

Pittsburgh, Pennsylvania
Reviewed 6 April 2016

The hotel staff was excellent. The beds are worn. Pillows are beyond worn. We could feel every spring in the beds. There are many hotels to stay at in Cleveland please place this one toward the bottom of your list

Review collected in partnership with Hilton Garden Inn
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Thank christophersX1764DV
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Our team is our greatest asset at our hotel so thank you for the kind comment. Please know we have a full renovation scheduled this fall so please come back to see our new look.

Indianapolis, United States
Reviewed 5 April 2016

I stayed here with my family for two nights last week using my points. The hotel has excellent amenities and great staff. We really enjoyed the stay very much. I have stayed in several Hilton Garden Inns and Hamptons in the past and this is really one of the best.

Review collected in partnership with Hilton Garden Inn
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Thank Vijay N
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

5 STAR stay - love it! Thank you.

Reviewed 4 April 2016 via mobile

Hotel was clean and as expected. Staff friendly and helpful. Kids loved the pool and cookies in the lobby. Due to a snowstorm, we opted to have dinner at the sports bar. Bartender was friendly, but food was terrible and way over priced. (The room menu reflected a different selection as well as prices by the way.) That's $90 I...

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Thank amber o
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for staying with us. Our apologizes you did not enjoy your dinner. In the future if for any reason you are not satisfied with a certain aspect of your stay please let a manager know. We want you to leave completely satisfied. But thank you for letting us know and for the review.

Reviewed 4 April 2016

good option if you are staying downtown. Parking was easy. Front desk was very sweet, good customer service. Wish we could have had a better view of the lake but next time I will plan that ahead. Not sure why they put us on the 11th floor on a slower Monday tho. Pool and workout room were great and in...

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1Thank kelliegedert
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So glad you had a nice stay with us. Thank you!

Reviewed 3 April 2016

Overall a great option and great value. Clean rooms, exceptional staff, and great location. The rooms are clean, though the beds are a little too firm for me. The staff is what stands out the most - they were very friendly and courteous.

Review collected in partnership with Hilton Garden Inn
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Thank S1288YMstevenh
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the kind review! Please come back again.

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Hilton Cleveland Downtown
Hilton Cleveland Downtown
#2 of 38 in Cleveland
489 reviews
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Region: United States > Ohio > Cleveland
Price Range: ₹ 8,053 - ₹ 14,011 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hotel Style:
#7 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cleveland Downtown staff and other travellers.
17 questions
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Questions? Get answers from Hilton Garden Inn Cleveland Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for city view on a top floor if possible”
 of 5 bubbles jdroadking, 24 Feb 2017 | Read review
“If there is more than two in your room, get the 2 queen bed 1bedroom suite to provide some space for privacy....same price!”
 of 5 bubbles FarmGirl436, 6 Feb 2017 | Read review
“Mine was 710, not a grand view but I slept when I went to room, no noises period.”
 of 5 bubbles EdW857, 21 Jan 2017 | Read review
“Slept soundly in street facing room, guests park in & out all night in the back.”
 of 5 bubbles Mandarinlady, 20 Nov 2016 | Read review
“Just ask them.”
 of 5 bubbles 47dent, 23 Oct 2016 | Read review
5 of 5