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Hampton Inn Cleveland Downtown

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1,293 Reviews from our TripAdvisor Community

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Showing 1,270: English reviews
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Saint Louis, Missouri
Reviewed 1 week ago NEW

After reading other reviews, I was able to address the noise issue but not the breakfast issue. We asked for a room that was NOT street-side so that we could sleep through the night without any loud noises. The room is outdated but functional. Internet was good. Location is good because it is within walking distance of the convention center,...

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Helpful?
Thank DivingTriP
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear DivingTrip, Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Hampton. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve the guest...

Brantford, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 25 August 2016

I stayed in Cleveland between Aug 20 -23, 2016 for a Jays/Indians game. One of my criteria was a hotel near Progressive Field. After checking several websites. I was able to find Hampton Inn Cleveland Downtown at just the right price. On arrival I was given a good feeling I made the right choice. I was able to unload and...

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Helpful?
2Thank Allan H
About Hotel's Favourite Review
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Allan H, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service, amenities and great location. Thank you for staying with us and we look forward to seeing you and your wife again. Best, Michael Reidy General Manager

Hiltons Virginia
Reviewed 1 week ago

My wife and I were here for her to major surgery and we wanted to stay at a motel that we felt there would be less chance of her getting an infection and have to stay in the hospital. We felt your motel meet those expectations because of the quality and cleanessese of your motel.

Review collected in partnership with Hampton
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Helpful?
Thank cecils286
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear cecils286, I'm glad that we could provide you with some comfort during a stressful time. We appreciate your choosing us and your time in sharing a review. Best Wishes, Michael Reidy General Manager

Norman, Oklahoma
Reviewed 1 week ago

This was a large Hampton Inn that is centrally located in downtown Cleveland, yet was priced more reasonably than we would expect. The room, the internet, and the complimentary breakfast were all very good. The staff was a bit rude on check-in, but everything else was good. I would stay there again if I needed to be in Cleveland.

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Helpful?
Thank ari405
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear ari405, We are delighted that you took the time to write. I'm very sorry for the lapse in service you encountered upon registration. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling....

North Bergen, New Jersey
Reviewed 1 week ago

I was in the Hampton Inn Cleveland for 3 nights with my grandaugther for a fencing tournament. I always go tho Marriot and they don't hold any aditional money in my credit card, I am very annoy with this, I was not told in advance

Review collected in partnership with Hampton
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Helpful?
Thank 774vilmar
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Guest, I'm glad that you and your grand-daughter enjoyed your stay. Upon check-in a credit card is required for incidentals; an authorization occurs to be sure funds are available but the card is not charged. I’m sorry that this was not effectively communicated and for any frustration caused. Again, on behalf of the staff and management - I offer...

Timbuktu, Mali
Reviewed 1 week ago

Poor service Musty, outdated room with dust everywhere. Mediocre breakfast which looked prepackaged and processed. Poor maintenance Only plus: location close to the convention center Staff showed no initiative or interest to assist

Review collected in partnership with Hampton
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Helpful?
Thank smileymomma
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear smileymomma, I'm glad that our location was well suited to your travels, but I regret that our accommodations, service and amenities left you disappointed. We value your feedback as it heightens our awareness and fosters improvements. Thank you for staying with us and we hope to better serve you on a return visit. Sincerely, Michael Reidy General Manager

Las Vegas, United States
Reviewed 1 week ago

The breakfast option was excellent for our family of 5. The small guest room appears outdated/old, but we did not have any problems. Despite being on the 11th floor, the ground-level traffic/siren noises were quite loud. Temperature control fluctuated as the heating unit came from one side of the room, adjacent window wall.

Review collected in partnership with Hampton
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Helpful?
Thank Cuong N
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Cuong N, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. Your feedback, which highlights our successes and areas for improvement, helps us to achieve that goal....

Kalamazoo, Michigan
Reviewed 2 weeks ago

Really liked that it was quiet during our stay. Our room was very clean. Easy walk to Quicken Loans Arena. I liked that we didn't hear the heater come on and turn off. Bed was a bit of a problem as the cover was very heavy so if you get too hot, the only thing else is a thin sheet....

Review collected in partnership with Hampton
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Helpful?
Thank Kathy C
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Kathy C, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and an area for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your...

fAIRBORN
Reviewed 2 weeks ago

The hotel was very clean, staff courteous and friendly. Great location and in walking distance to the Rock n Roll Hall of Fame. Enjoyed my stay, the room was very clean and nice.The valet service was great. Will definitely stay here again.

Review collected in partnership with Hampton
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Helpful?
Thank Audrey R
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Audrey R, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our great location and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Michael Reidy General Manager

Cleveland
Reviewed 3 weeks ago

This location was perfect with close location to restaurants, the casino, and Quicken Loans arena. We arrived 30 minutes before 3 and our room was already ready and we were able to check in without requesting early check in, which was a huge help. Our room was clean, and the Valets were nice. The lady at the front desk was...

Review collected in partnership with Hampton
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Helpful?
Thank O8894WRgregr
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear O8894WRgregr, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Best, Michael Reidy General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 

Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114-1708
Region: United States > Ohio > Cleveland
Price Range: ₹ 8,247 - ₹ 13,549 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Cleveland Downtown 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Priceline so you can book your Hampton Inn Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio
Hotel Style:
#6 Romantic Hotel in Cleveland
#8 Business Hotel in Cleveland
#9 Family Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Cleveland Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They do provide ear plugs due to numerous downtown sounds- sirens, etc that easily come through the window and walls.”
 of 5 bubbles EdT518, 30 Jan 2017 | Read review
“Get a room opposite of 9th St. Bells of cathedral ring every 30 minutes,less at night. Fire station nearby wakes you every night to sirens.”
 of 5 bubbles alicebC1818YS, 11 Jan 2017 | Read review
“ask for a room away from the street if you like quiet”
  • Comfortable and clean
  • Clean and sparkling
 of 5 bubbles Sambachica, 16 Dec 2016 | Read review
“backside of the hotel is quieter”
 of 5 bubbles SuitcaseCarolyn, 2 Oct 2016 | Read review
“Join the hilton honors program and pick it befor you arrive.”
 of 5 bubbles 644chuckc, 4 Sep 2016 | Read review
5 of 5