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Comfort Inn Downtown

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Comfort Inn Downtown
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586 Reviews from our TripAdvisor Community

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Showing 571: English reviews
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Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

Diamond in the Theatre District of Downtown Cleveland !! Recently renovated interior lobby and rooms-- Warm, hospitable and attentive staff and management all focused on guest comfort and satisfaction. Impressive free breakfast --& KUDOS to JASMINE & GLORIA for ensuring a great guest experience: (with 150-200 guests each weekend, this is no small feat) buffet items were promptly replenished, were...

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Helpful?
Thank RateTheSpace
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear RateTheSpace, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. We hope to impress you again during your next visit and we thank...

Cheboygan, Michigan
Reviewed 1 week ago

Very nice and clean Comfort Inn. It had a huge breakfast bar with great food choices. I brought my elderly father to his doctor's appointment. The Comfort Inn offered shuttle service to and from the Cleveland Clinic. I was glad we chose not to drive. Very busy place with a lot going. John Loas our driver explained to us what...

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Helpful?
Thank countrycleaning
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear countrycleaning, Thank you for sharing this five star review of our hospitality and service. We are excited to share this wonderful review to Mr. John Loas, and we thank you for giving us this opportunity to congratulate them on a job well done. We are glad your stay was comfortable and we look forward to your next visit!

Reviewed 1 week ago via mobile

I enjoyed my stay at this hotel. The room was clean and nicely designed. The bed was comfortable and the pillows ranged in firmness. The breakfast (included) was better than average and offered not only waffles, but bacon and eggs among other things. The only concern was the wi-fi signal. It was spotty and inconsistent at best. Overall, the hotel...

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Helpful?
Thank Maria P
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Maria P, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our internet connection. We appreciate your rating and are very glad that this annoyance didn't detract too much from your overall...

Perry, Michigan
Reviewed 1 week ago

Always a great stay. Gloria at the desk is great. The shuttle drivers John, Taj and Lee are always so helpful and courteous. Most of us staying here have someone at Cleveland Clinic so our days are long. It is nice to come back to the hotel where everyone is friendly.

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Helpful?
Thank Rose R
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Rose R, Thank you for taking the time to share your five stars review and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We...

Girard, United States
Reviewed 1 week ago

I stay here at this comfort inn location every time I come to Cleveland for an event at the Wolfstein Center because the venue is right across the street and you get great parking . There is a great pizza shop across the street and the complimentary breakfast is well worth the visit. I hope you enjoy your stay in...

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Helpful?
Thank Michael S
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Michael S, Thank you for letting us know how impressed you are with our hotel! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. Thank you for your recommendation, and we certainly...

Youngstown, Ohio
Reviewed 2 weeks ago via mobile

Have stayed here several times over the past couple weeks and plan to stay in the future. Family member in Cleveland Clinic. Everyone at the hotel has been wonderful. Very helpful in every way. They run a shuttle on the hour to and from the Clinic. Great restaurants nearby. Little store to buy your necessities. Shuttle drivers we're all very...

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Helpful?
Thank palmlover0
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear palmlover0, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. We appreciate your loyalty and we are looking forward to your next visit!

Toledo, Ohio
Reviewed 4 weeks ago

Good accommodations in the Cleveland area . Easy access to Cleveland Clinic for patients or visitors. I utilized driver John Loas during my stay, he was very accommodating and congenial. Would stay again.

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Helpful?
1Thank jagcrw
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear jagcrw, Thank you for your high rating of our hotel and for taking the time to share your experience! It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We're glad you had a great time with us and we look forward to serving you again.

Charleston, West Virginia
Reviewed 4 weeks ago

Stayed at this hotel due to family member admitted into Cleveland Clinic. The staff could not have been more accommodating. Brianna & Christina get special recognition because they go the extra mile to make sure guest are comfortable. After a phone call to the hotel, Brianna literally convinced me to book this location and I wasn’t disappointed. Exceptional staff, nice...

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Helpful?
1Thank Wing25301
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Wing25301, It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of...

Nairobi, Kenya
Reviewed 4 weeks ago

Wonderful! Fantastic Customer Relations by the manager! I was so impressed! The ladies at the desk were very helpful too! Even the housekeepers! Great job management! Even the parking attendant - very helpful!

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Helpful?
1Thank rsreedinkenya
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear rsreedinkenya, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. On behalf...

New Holland, Pennsylvania
Reviewed 16 January 2017

This was our first visit to Cleveland. We were traveling with our son who was interviewing for residency positions. Both the hotel and the excellent staff exceeded our expectations throughout our stay. Would recommend this hotel to anyone traveling in the area and will definitely stay here again should we return to Cleveland. Thanks, Max!

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Helpful?
1Thank jlwilt271
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear jlwilt271, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Thank you for your recommendation, and we certainly hope that we can be of service to you and...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Region: United States > Ohio > Cleveland
Price Range: ₹ 6,507 - ₹ 13,214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Downtown staff and other travellers.
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Questions? Get answers from Comfort Inn Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet floor”
 of 5 bubbles roserH4243FD, 15 Feb 2017 | Read review
“on the top floor. I thought we might be the only guests in the hotel. I was surprised to see a full breakfast room full of people!”
 of 5 bubbles rsreedinkenya, 23 Jan 2017 | Read review
“I've only stayed in one room there and requested it again the following weekend. It was a queen bed only as I was by myself.”
 of 5 bubbles MamaSweet, 9 Jan 2017 | Read review
“Central Location”
 of 5 bubbles sandeepb301, 6 Dec 2016 | Read review
“Highest flor works for us every time!”
 of 5 bubbles marietM2469TU, 21 Nov 2016 | Read review
5 of 5