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Comfort Inn Downtown

674 reviews
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Traveller (55)
Room & Suite (26)
Dining (3)
Overview
  • Excellent34%
  • Very good39%
  • Average14%
  • Poor6%
  • Terrible7%
Travellers talk about
“john loas”(45 reviews)
“cleveland clinic”(225 reviews)
“driver john”(10 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Suites
2.5 Star Hotel
All hotel details
Offers from Comfort Inn Downtown
Special Offer: Choice Privileges Points
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Reviews (674)Write a Review
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Show reviews that mention
All reviewsjohn loascleveland clinicdriver johnfree trolleythe theater districtparking attendantshuttle driverfree breakfastyogurtfront desk stafffree shuttle serviceper nightprogressive fieldthe breakfast areacleveland indiansdefinitely stay here againrock and roll hall
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1 - 5 of 658 reviews
Reviewed 2 weeks ago

My wife and I stayed here to be close to Playhouse Square and close it is. Google says 3 minutes walking and I would say that is accurate. So if you are seeing a play and looking for a hotel to avoid the late night...More

Thank OhioEngineer
Response from HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn DowntownResponded 1 week ago

OhioEngineer, Thank you so much for your kind comments and review regarding your most recent stay with us. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. On behalf of our entire staff, we thank you for...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

I know, it has been passed so long time from my stay in Cleveland but the memory of that place remains alive in my heart.  For work reasons, I spent 6 months in Cleveland. It was my first time in the USA and I was so...More

Thank santo8583
Response from Guest_Relations_2018, Guest Relations Manager at Comfort Inn DowntownResponded 4 weeks ago

santo8583, Thank you for sharing this five star review of our hospitality and service of Comfort Inn Downtown Hotel. We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing...More

Reviewed 2 weeks ago

We spent Thanksgiving week at the Comfort Inn awaiting my dad's heart surgery at Cleveland Clinic. The hotel is definitely dated and as one family member described it "not the Taj Mahal". But it is pretty clean and most impressively the staff is absolutely fantastic....More

Thank Rduffy21
Response from Nerissa M, Guest Relations Manager at Comfort Inn DowntownResponded 2 weeks ago

Dear Rduffy21, Thank you so much for staying with us during Thanksgiving Holiday. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We also appreciate your...More

Reviewed 4 weeks ago

There to go to Rock & Roll Hall of Fame on our anniversary. Wonderful staff, very helpful, room very nice & quiet, Cristina at front desk & Melissa in housekeeping were exceptional. Nice breakfast included. Lots of venues within walking distance, restaurants and theater district....More

Thank vic2ria1954
Response from Guest_Relations_2018, Guest Relations Manager at Comfort Inn DowntownResponded 4 weeks ago

vic2ria1954, Thank you for taking the time to tell us how our staff efforts to provide a comfortable and convenient experience have been successful. It is great to hear that we were able to meet your expectations of breakfast service and hospitality! We can't begin...More

Reviewed 4 weeks ago via mobile

Good value. Room clean. Beds comfortable. Hot breakfast, and an hourly shuttle runnung to cleveland clinic. John Loas, driver to the clinic gets 5 stars. He is a wealth of practical information, friendly, polite. Will happily stay here again.More

Thank Nate O
Response from Guest_Relations_2018, Guest Relations Manager at Comfort Inn DowntownResponded 4 weeks ago

Nate O, Thank you for taking the time to let us know how you enjoyed your stay of Comfort Inn Downtown Hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of...More

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Traveller (55)
Room & Suite (26)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (36)
Bathroom (9)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 103 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$ 103 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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