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Comfort Inn Downtown

ComfortInnUS$ 121*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Inn Downtown
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615 Reviews from our TripAdvisor Community

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Showing 600: English reviews
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Monterey, CA
Reviewed 4 days ago NEW

We got a great special Cleveland Clinic patient discounted price. This is a very nice, clean, updated hotel with fridge and microwave in the rooms, and breakfast included. Quiet room with comfortable bed and plenty of pillows & hot water. They also provide a free shuttle to Cleveland Clinic. Cleveland has excellent downtown public transportation, so we didn't even need...

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Helpful?
Thank carolMonterey_CA
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear carolMonterey_CA, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We will happily share...

HOTEL’S FAVOURITE REVIEW
Reviewed 14 April 2017 via mobile

The neighborhood appears to be in a state of restoration with a lot of construction so don't expect a great downtown experience but the hotel itself was fantastic! Very friendly staff both at the desk, housekeeping and the free (generous and hot!) breakfast attendants. Rooms are a bit small and the bathroom exceptionally small but clean and comfortable. Space sizes...

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Helpful?
1Thank LR2Girl
About Hotel's Favourite Review
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear LR2Girl, Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you for your kind feedback and we are looking...

Kalamazoo, Michigan
Reviewed 5 days ago NEWvia mobile

Rooms were very nice and staff a good blend of cheeky and professional. Very good breakfast with sausage and bananas. Parking monitored as close to shelter and other downtown services so felt safe leaving.

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Helpful?
Thank JulietheCruiseDir
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear JulietheCruiseDir, We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our hospitality and compliment to our yummy breakfast, We will happily share your comments with our staff, Chef and we look forward to seeing you soon! Thank you for sharing your experience with us.

Livonia, Michigan
Reviewed 1 week ago

Older hotel, renovated with Comfort Inn standard furniture, décor, etc. Stay during trip to Cleveland Clinic. Must call hotel directly to get Cleveland Clinic rate and free parking. Shuttle to Cleveland Clinic runs once an hour. Shuttle driver John friendly and helpful. Rooms are on the small size, regular hotel room, no extras. My room was double bed. Bathroom very...

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Helpful?
Thank Cindy261957
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Cindy261957, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience.We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being...

Toronto, Canada
Reviewed 1 week ago

This is a very nice hotel in an excellent location. The hotel is clean and the rooms are spacious. The breakfast is good, not a huge selection but certainly enough to give you a good start to your day. This hotel is an great choice for a downtown Cleveland stay.

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Helpful?
Thank DEA26TOR
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear DEA26TOR, Thank you so much for your compliments to our breakfast options and service. It is so rewarding to hear that we were able to provide you a clean, comfortable and convenient experience. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

Reviewed 1 week ago via mobile

As a choice employee it is great to see how other hotels operate. The location was perfect, the air conditioning worked great since we like it cold, breakfast was good, im learning that I'm picky with pillows, they were just too soft.. Towels were great and the room was clean.. Parking was reasonable and to top night off the staff...

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Helpful?
Thank Eric N
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Eric N, Thank you for letting us know how impressed you were with our services and amenities. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your comments have been addressed with our staff and we hope to see you again, soon.

Leyland, United Kingdom
Reviewed 3 weeks ago

Pretty good room, clean, lots of space, not much storage for clothes, excellent lighting, very comfortable bed, plenty of good work surfaces. A building site across the street was a little intrusive, and what happens with the Mexican restaurant, proudly advertised but never open. However, lots of cheap restaurants close by. Very near Playhouse Square, where I saw an excellent...

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Helpful?
1Thank timreynish
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear timreynish, We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Thank you for your kind feedback and we hope to see you again when your travels bring you back to the area!

Reviewed 3 weeks ago via mobile

we stayed here 2 nights during the NBA playoff games and what a great time. Gloria was an amazing host and took good care of us. we stayed in one of those king suites and enjoyed the warm Continental breakfast. thank you

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Helpful?
Thank Nate B
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Nate B, Thank you for your compliments to our staff, hospitality and breakfast layout. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are all looking forward to your next visit and hope it will be just as enjoyable.

Ohio
Reviewed 3 weeks ago via mobile

Now this is the place to stay if you like being overcharged on your bill and like attitude. I called downstairs because we got charged for parking and Cleveland Clinic patients get free parking. When I called the front desk to let them know this, she said she'd give me a one time adjustment. She said not never call the...

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Helpful?
Thank momtonate
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear momtonate, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. This issue is being addressed with our staff and management team. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

Wheelersburg, Ohio
Reviewed 3 weeks ago via mobile

This is a hotel which is a bargain price if you are going to Cleveland Clinic. The hotel runs a shuttle to and from the Clinic every hour. The hotel is not a brand new, high class expensive place but it is clean, comfortable, affordable and convenient for going to the Clinic or the Cleveland baseball games. Walking to downtown...

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Helpful?
Thank Dee M
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Dee M, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. We hope to impress you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Ave, Cleveland, OH 44115-2244
Region: United States > Ohio > Cleveland
Price Range: ₹ 7,238 - ₹ 15,122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Downtown staff and other travellers.
22 questions
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Questions? Get answers from Comfort Inn Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top 5th floor has no one above you.”
carolMonterey_CA, 23 May 2017 | Read review
“Shuttle drive John Loas was great. Ask for him”
blitzhill, 3 Mar 2017 | Read review
“Quiet floor”
roserH4243FD, 15 Feb 2017 | Read review
“on the top floor. I thought we might be the only guests in the hotel. I was surprised to see a full breakfast room full of people!”
rsreedinkenya, 23 Jan 2017 | Read review
“I've only stayed in one room there and requested it again the following weekend. It was a queen bed only as I was by myself.”
MamaSweet, 9 Jan 2017 | Read review
5 of 5
ComfortInn
US$ 121* /night
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HotelQuicklyUS$ 144
Orbitz.comUS$ 121
Expedia.comUS$ 121
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Prices are for 1 room, 2 adults
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