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Inn of Chagrin Falls

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04/06/2017 05/06/2017
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Inn of Chagrin Falls
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61 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Lincoln, Nebraska
Reviewed 6 June 2015 via mobile

INCONVENIENT-5 only 5 parking spots in a busy commercial area. -No elevator and no bellman, schlep your bags on your own. -continental breakfast was below acceptable. - A/C. Could not keep up. I do not recommend. Nice neighborhood, Starbucks, etc

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Helpful?
Thank JMc45
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

I'm sorry your stay did not meet your expectations. Parking is in fact limited, as we are in a bustling and popular business community. We do have additional overnight parking behind the Inn and it sounds as if you were not advised of that upon your check-in. Unfortunately, we do not have the demand to support hiring a bellman. We...

Northborough, Massachusetts
Reviewed 6 June 2015 via mobile

This inn is in a historic bldg, so is full of nooks and cranny's and the amenities are not always as perfect as a Hilton, but I loved it. Breakfast was excellent (continential, but with good english muffins, bagels, and homemade muelsli.). Towels were thick and fluffy, the welcome cookie was very tasty. The common room was very comfortable, and...

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4Thank Ellen C
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

I'm happy you enjoyed your stay! We are lucky to be located in beautiful downtown Chagrin Falls but also fortunate to be in a building steeped in so much history. There are definite differences when compared to staying at large corporate chain - but we are delighted you appreciated the difference. We hope to see you again.

Dallas
Reviewed 27 December 2014

My wife and I travel to Cleveland every Christmas to visit family. We have been staying at the Inn of Chagrin Falls every time we visit - over 10 years. Having just returned from this year's trip, I thought I'd share my impressions of the town and the Inn. The Inn looks newer from the outside than the inside -...

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3Thank jtomko
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

We have enjoyed the many years of your company! It has been our pleasure and delight having you as our guests and "friends".

Reviewed 17 December 2014 via mobile

I have been a client of the hotel since 1998. The food is excellent and the rooms are wonderful. The hotel has 5 F&B venues including an outdoor facility, and 4 bars. They have a good selection of wines. The staff is friendly and attentive to the needs of guests. The location is very safe and within walking distance to...

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Helpful?
Thank Pascal M
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Mr. M; Thank you for your loyal business over the years. As always, we are here to assist you with your corporate and leisure guests.

Cleveland, Ohio
Reviewed 17 December 2014

Was visiting for the night and had stayed here years ago. A bed and breakfast type inn. A old historical inn that is renovated and very nicely decorated! Very clean and comfortable king bed! Made reservations last minute(day before arrival). Very fortunate to to get a king bed and pull out sofa for our son. The front desk was so...

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Helpful?
Thank FlyGirl1118
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

I was indeed here and had the chance to meet you and your wonderful son at check-in! Delighted to know you had such an enjoyable stay. I will share your kind remarks with Jen. Don't wait another three years before returning! ~Cynthia

Hale, United Kingdom
Reviewed 6 November 2014

I travel a lot on business and judge hotels on some must have and nice to have criteria. Must haves - cleanliness, room amenities that work and lots of sockets, comfy bed, great wifi, great shower. Nice to haves - staff that go the extra mile, no lines at check in, automatic check out, lots of tv channels including sports...

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1Thank IRT68
Sandton, South Africa
Reviewed 2 September 2014

Staying at the inn is like staying with your family. Perfectly decorated rooms, always maintained, front desk staff that would do anything to answer a question or point you in the right direction. Parking for the rentals car directly at the door and a continental breakfast for free along win free in room wifi. A great place to stay for...

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Helpful?
1Thank Eugene S
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Thank you for such a wonderful review. We do our very best to make our guests stay as comfortable and enjoyable as possible. I'm happy knowing you found the staff helpful and insightful, moreover, that you felt as if this way a home away from home!

Las Vegas, Nevada
Reviewed 28 May 2014 via mobile

Loved the old charm. Hotel was very clean and the staff was very friendly. We got a room with a king bed and jacuzzi bath tub. Both worked great and you could see the fireplace from the tub. You get 10% off at the tavern next door which has excellent food. The town was awesome and the falls are beautiful.

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4Thank Corie H
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Thank you for choosing the Inn of Chagrin Falls to celebrate your anniversary! I'm delighted knowing that this special occasion was an overall wonderful experience. Find another occassion to come back for a visit!

Oakton, Virgina
Reviewed 23 March 2014

After a long day of driving and moving my daughter from one dorm to another, we spent the night at the Inn of Chagrin Falls. Though we were much later than we expected to be, we were welcomed by a friendly front desk administrator. I had opted to reserve one of the more modest rooms, but it was lovely. It...

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2Thank cabibia
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

It's great to know that The Inn provided you with the much needed comfort and rest from your long day! When you return to visit your daughter, we hope you will join us again!

Pittsburgh, Pennsylvania, United States
Reviewed 17 February 2014

My husband and I booked the jacuzzi suite and stayed Sunday - Monday, taking advantage of their great Sunday night deal - best available room for $125 (the jacuzzi suite is the best) plus a free dinner entree at Gamekeepers. The Inn was fantastic - very clean and luxurious. Everyone we came across was extremely friendly and helpful. We would...

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2Thank Sarah H
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Thank you for your kind review Sarah. We hope you will make your way back to Chagrin for another visit!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Breakfast included
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Concierge
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the heart of the village, The Inn of Chagrin Falls occupies a handsome Western Reserve dwelling built in 1927. The fifteen rooms are individually appointed to reflect the classic decor of the Chagrin Valley. Each room has a private bathroom, while others also include a fireplace and Jacuzzi. A friendly and accommodating staff anticipates every need and strives to make each visit a memorable experience. We invite discriminating travelers to surround themselves with all that Chagrin Falls has to offer! ... more   less 

Additional Information about Inn of Chagrin Falls

Address: 87 West St, Chagrin Falls, OH 44022-2756
Region: United States > Ohio > Chagrin Falls
Number of rooms: 15
Also Known As:
Inn Of Chagrin Falls Hotel Chagrin Falls
Inn Of Chagrin Falls Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Inn of Chagrin Falls staff and other travellers.
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over a year ago
Akron, Ohio
over a year ago
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Questions? Get answers from Inn of Chagrin Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a jacuzzi and fireplace”
, 17 Jan 2017 | Read review
“You are less likely to hear crunchy footsteps above you if you stay on the second floor”
SPTraveler18, 14 Nov 2016 | Read review
“If you have heavy luggage ask for a ground floor room as their are no lifts”
RNC007, 15 Aug 2016 | Read review
“From what I heard the rooms of the second floor were better than those on the first.”
866jamesh866, 27 Apr 2016 | Read review
“We stayed in The River Run room and it was on the quieter side of the Inn. Much less noise on the second floor.”
Kinkel, 12 Aug 2015 | Read review
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