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Holiday Inn Express Cleveland Airport - Brook Park

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Holiday Inn Express Cleveland Airport - Brook Park
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154 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Cleveland Airport - Brook Park
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Showing 151: English reviews
London, United Kingdom
Reviewed 16 August 2015

This seemed generally a nice hotel in a pleasant location. The reception on arrival was very friendly and helpful with local information, not a common feature of airport hotels in my experience. The public areas were spacious with nice extras such as fresh fruit and cookies available. The breakfast was good with a nice range of items. There were also...

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Helpful?
Thank PSKT
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management

New York
Reviewed 7 August 2015

Nice clean hotel. Nice Bed. Great staff when I checked in. Indoor pool was very small but a nice temperature . Very close to airport ( about 5 minutes easy drive) and 15 minutes to Cleveland clinic. There are restaurants close by and a Bob Evans and a Family restaurant right across the street. This hotel also offered a free...

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Helpful?
Thank Islandgirl134
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management

Vermont
Reviewed 2 August 2015 via mobile

We booked a room with a king bed on the second floor for a long weekend to visit some family. Check in was a breeze and the room was roomy and very clean. All updated amenities and we liked being able to choose if we wanted a firm or soft pillow. The complimentary breakfast was really surprising! There was an...

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Helpful?
Thank thenewgirlVT
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management

Wilmette, Illinois
Reviewed 21 July 2015

Very family friendly. Clean, fair priced and point priced. Wish they had the waffle machine instead of the paper pancake machine...other than that...it was a very pleasant and would be repeated stay. The front desk staff was great, you could always see someone cleaning something around the hotel. One of the best upkeeping I have seen in any hotel.

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Helpful?
Thank adriennehope
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management

Syracuse, New York
Reviewed 16 July 2015

Booked hotel as a stopover while traveling. The front desk clerk was very friendly and accommodating. The room was clean and comfortable and included a fridge and microwave. There were free apples and newspapers and the room included a free hot breakfast. There were four of us staying, so for $122 (including tax) we slept and had breakfast. breakfast consisted...

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Helpful?
Thank coralsgot2go
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We thank you for the kind words. We continue to strive in providing excellence in service and quality. Thank you and hope to see you back soon. Management

Reviewed 10 July 2015

After staying at another holiday inn airport property, that should be ashamed to be called an IHG property, myself and 3 coworkers moved to THIS property on Snow. The staff here are helpful, PLEASANT, the hotel was clean, comfortable and very convenient to airport and restaurants. I would come back here in a blink of an eye. Say hi to...

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Helpful?
Thank Soo B
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Soo B- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. We thank you for the kind words. We continue to strive in providing excellence in service and quality. Thank you and hope to see you back soon. Management

Reviewed 25 June 2015 via mobile

As priority club members we have stayed at the best and not so best of what holiday inn has to offer. This facility is a gem. Clean, friendly, and that new holiday inn look. Add to that the airport shuttle that provided you access to the rapid transit to downtown, the rock hall, and the science museum, it adds up...

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Helpful?
Thank Longdenrhl
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words. Our staff strives to continue to provide excellence in quality and service. Thank you again and look forward to seeing you again soon. Management-

Great Falls, Montana
Reviewed 24 June 2015 via mobile

My husband and I chose here to stay in our last night in the states before returning to Germany. We wanted a suite and a pool. The room was very nice and clean. The staff was super nice and very kind to us. The General Manager went out of his way to make sure we were taken care of. His...

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Helpful?
Thank Crystal A
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Crystal A- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words. Our staff strives to continue to provide excellence in quality and service. Thank you again and look forward to seeing you again soon. Management-

Reviewed 16 June 2015

Clean room and very friendly staff. Rooms on same side as road can receive traffic noise and be bad for a light sleeper. I always have HVAC fan running and it isn't an issue. Cookies in the evening are a nice touch, as is the monitor in the lobby with updated departure times from the airlines. Old bones but are...

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1Thank Roger W
Amit P, General Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We appreciate all the kind words as our staff continues to provide excellence in service and quality. Hope you see you back again soon. Thank you Management

Ludlow, Massachusetts
Reviewed 13 June 2015

I was traveling on business. It's a great place to hang your head for the night. Clean rooms, a bit dated, but still clean. Staff was very friendly. There is a gas station right next door. It also has a Subway sandwich shop. There is a nice Italian restaurant attached to the hotel, seemed busy (I opted for the Sub...

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Helpful?
Thank Jay C
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear JayC- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We appreciate all the kind words as our staff continues to provide excellence in service and quality. Hope you see you back again soon. Thank you Management

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Cleveland Airport - Brook Park hotel. We are conveniently located 1 mile from the airport, 4 miles from the IX Center, and 4 miles from car rental facilities. Our free shuttle runs from 6 AM to midnight daily. The Holiday Inn Express hotel features include complimentary hot breakfast bar, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard-boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Brook Park, OH and Stay Smart at the Holiday Inn Express hotel while attending IX Center events. ... more   less 

Additional Information about Holiday Inn Express Cleveland Airport - Brook Park

Address: 16330 Snow Rd, Brook Park, OH 44142-2821 (Formerly Holiday Inn Express Brookpark - Cleveland Airport)
Region: United States > Ohio > Brook Park
Price Range: ₹ 7,077 - ₹ 10,110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland Airport - Brook Park 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Brookpark - Cleveland Airport Hotel Brook Park
Holiday Inn Brook Park
Brook Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cleveland Airport - Brook Park staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Cleveland Airport - Brook Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd or 3rd floor.”
 of 5 bubbles stephensV1608UI, 1 Nov 2016 | Read review
“Rooms on the 1st floor are at street level so make sure to close your curtains to avoid headlights!”
 of 5 bubbles 914grantm, 5 Aug 2016 | Read review
“really near the airport, but NO NOISE”
 of 5 bubbles amandawT3710DQ, 23 May 2016 | Read review
“Ask for upgrades upon arrival”
 of 5 bubbles paulenich, 19 Dec 2015 | Read review
“Get a room facing the back, the road noise is somewhat substantial if you face the front.”
 of 5 bubbles 227MichaelG, 9 Oct 2015 | Read review
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