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I stayed here with family while in town. We looked at 7 rooms which were all very dirty… Some had hairs on the bed, some had blood spots on the pillow, one had a horrible smell, one appeared to have puke splattered on the wall,...More
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 3 days ago
Please accept my apologizes for the unfortunate conditions you experienced recently at the Crowne Plaza Hotel. We are working hard on improving our housekeeping and maintenance. Reagrds - Danny Hill
We had a situation where we had a family medical emergency at a nearby hospital. My wife and I were literally up all night long with this situation. When things got under control we were too tired to drive home so we went in search...More
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 8 August 2017
Thank you for taking your valuable time to comment about your recent stay at the Crowne Plaza Cincinnati. I was pleased to read your favorable comments about the staff and that you found the room to be very clean and comfortable. Aisha and...More
We got to our room but along the way there was a breakfast tray in the hall for many hours. We arrived late afternoon.
Went to get ready for bed and found something like blood or something on the bedspread. The bedspread was really ratty...More
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 2 weeks ago
Thank you for bring your concerns to us concerning your recent stay. Please accept my apologizes for the housekeeping issues you encountered. We are working diligently to make improvements in the housekeeping area. Pleased to read that you found the employees to be...More
Very very dated property. Clean. Metal outlets screwed to the wall for AC unit electric power. Chipped paint. Peeling paper. Way overpriced. Would not return.
Far below any Crown Plaza I have experienced and we are Spire members.
Maintenance carts left in hall way. Dirty...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 5 weeks ago
Thank you so much for your patronage as a Spire Elite member and for sharing your experience with our hotel. I would like to apologize for the disappointment and inconvenience you had with the overall condition and cleanliness of our room and the...More
Well this hotel has all what you need, comfy bed, hot shower and nice friendly people offering great service. However, it can do with a little upgrading as current state doesn't do it justice. Still an overall good experience though, so I recommend it for...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 8 September 2017
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the accommodations and service provided by our property. However, I was concerned to see that you were not impressed...More
US$ 99 - US$ 141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Crowne Plaza Cincinnati ,
Cincinnati Crowne Plaza ,
Crowne Plaza Hotel Cincinnati Blue Ash OH, North America
Response from Domonic D | Reviewed this property |
Although our family saw no bugs in the three nights we stayed, the coffee pots in the rooms were single serving and ours literally blew up in my face as I added the water to it. Didn't try using again.