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My wife and 2 young daughters stayed on a Saturday night so we could experience our first ever visit to Cleveland. We booked through Expedia.they took our money and info, we show up to check in to find that they were sorry they over booked...More
1 Thank rickhouke
Response from Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 20 October 2015
Your review for our hotel was recently brought to my attention. I sincerely apologize that we were not able to accommodate your stay. As this hotel’s manager, I can assure you that we will work to better monitor our room inventory to ensure your experience...More
Spent one night and was treated very well by staff. The room was clean, the bed comfortable and location was near to highway. Good place to stay. I did not need to use the kitchen but you could ask for whatever kitchen gadgets you would...More
This place completely Re done, it is very quiet even though they are working to finish the first floor. I recently stayed while working midnight shift and slept during the day and they didn't wake of up. The staff is always very nice and willing...More
Response from Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 11 September 2015
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed our comfortable rooms, fully equipped kitchens and friendly customer service. Thank you again for posting your review. I do hope that you will return to our...More
We stayed here for one night on a long road trip back to Colorado. This is the south branch of the two Extended Stay America motels on Orange Place. I read the mixed reviews in advance and chose this motel because of their pet-friendly policy....More
Response from Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 23 July 2015
Thank you for taking the time to write a review of your stay. It's great to hear that our staff was helpful and friendly. As you were aware we are going through the process of renovation, however we are happy to hear that you were...More
We were able to check in at 3pm and we got there about 10pm. The lady at front desk gave us a key and room number where either someone was currently staying or just wasnt cleaned yet. The room was in a mess. When i...More
2 Thank unsatisfactory15
Response from Manager_11525, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 21 July 2015
Thank you for your recent review of your stay. The cleanliness issues you described and the fact that you were inconvenienced at the time of check in are unacceptable and I sincerely apologize for your experience. I discussed your comments with the team and we...More
US$ 84 - US$ 122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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North, definitely. I wandered into north first, thinking it was the south location. I would have been perfectly happy with that one. South is several notches down from north in quality and general upkeep of the property.
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"go some where else if your staying less than a week"