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DoubleTree Cleveland East/Beachwood

PricelineUS$ 107*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 143*
US$ 107*
Great Deal
US$ 111*
US$ 111*
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DoubleTree Cleveland East\/Beachwood
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700 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Cleveland East/Beachwood
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Showing 696: English reviews
Mechanicsburg, United States
Reviewed 4 weeks ago

This hotel was much better than the downtown location i stayed at the night before. very friendly staff. the beds were nice, the food could have been a bit better. Also maybe keep room service open later

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ashleymC8777HA
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear ashleymC8777HA, Thank you for the recent Review of our hotel. I'm glad to hear you found the staff to be friendly and appreciate the feedback regarding room service. We also do offer a variety of snacks and light meals at our gift shop 24 hours a day. Thank you, Steve Mitchell 216-464-5950

Southwick, MA
Reviewed 15 April 2017

This hotel is located in the Eastern suburbs of CLE and near the Interstate beltway. There is good quality bus and light rail service to downtown, but it takes about 1 1/2 hour to make the trip with connections at the Warrensville Station. Beware, a taxi ride to downtown CLE will cost $60. The front desk seemed to be understaffed...

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Helpful?
Thank PioneerValleyRT
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear PioneerValleyRT, Thank you for the Review of our hotel and I'm glad that you enjoyed your stay. For future reference, we also offer complimentary shuttle service within a 5-mile radius of the hotel. Thank you, Steve Mitchell 216-464-5950

United States
Reviewed 6 April 2017

Very friendly staff, the Restaurant is overpriced and average at best, but there are many other options within a few minutes. The room was clean and well maintained, sound did seem to travel from the hallway and adjacent rooms. Ample parking located in a good part of town with easy access to the highway. Bottom line is I would stay...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Q2520ZSmichaelh
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Q2520ZSmichaelh, Thank you for your comments regarding your recent stay at our hotel. I'm very glad that you found our staff to be friendly and will return. In addition to items available on the Sanctuary Restaurant + Wine Bar menu, we do offer less expensive options such as burgers, wings, flatbread, etc. on our lounge menu. Just as your...

Beaumont
Reviewed 5 April 2017

Poor maint service, front desk was rude, loud people were not addressed. The ac was not fixed, I had to call and remind them it needed fixed. My sons pancakes took over 20 minutes to bring out. We were done eating when they did come out.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank GermanAmego
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear GermanAmego, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

Dallas, Texas
Reviewed 5 April 2017

We stayed at this hotel for the USA High School Hockey National tournament last week. We did not have a choice. The hotel was assigned w the tournament. This is the WORST doubletree or Hilton property I have ever experienced. We had to call daily to request towels. Housekeeping picked up our dirty towels daily but never replaced them. 4...

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Helpful?
Thank Margaret R
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Margaret R, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. I've addressed the cleanliness issues with our Housekeeping Department and we will re-visit the buffet offerings for future hockey...

Reviewed 29 March 2017 via mobile

Staff is very nice. stayed in Room 359. Was very noisy. Walls paper thin, could hear the guest next to me. Toilet in room extra loud when flushed . Could hear my neighbors toilet flushing. Would hear when they took showers . and there was some sort of unit out side my window that hummmmm alllllllllll night. I did not...

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Helpful?
Thank AAAAALL
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear AAAAALL, Thank you for sharing your feedback regarding your stay at our hotel. I'm glad to hear that you enjoyed your overall stay, but I'm sorry that you did not get much rest due to your neighbors. The next time you plan on visiting with us, ask for a room at the end of the hallway, they tend to...

Columbus, Ohio
Reviewed 28 March 2017

I recently hosted a conference here and my agreement included lunch and snacks. Anyone who knows Double Tree knows about their delicious cookies but I was pleasantly surprised by the lunches we had over the two day period. It was very fresh, good quality, served hot and much more than I have come to expect at other locations that include...

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Helpful?
Thank Y4089RMrobertc
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Y4089RMrobertc, Thank you for the feedback regarding your recent stay at our hotel. I'm glad that we exceeded your expectations and hope we have the pleasure of hosting your next conference! Thank you, Steve Mitchell 216-464-5950

Windsor, Canada
Reviewed 28 March 2017

Very nice clean place great pool and breakfast is the bomb!!! parking all the way around to save on walking elevators are in great shape and everything is clean great soft towels beds are smaller than normal double beds however very comfortable

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Louis M
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Louis M Thank you for your feedback concerning your recent stay at our hotel. Glad you enjoyed your stay and hope you have the opportunity to visit us again in the near future. Thank you, Steve Mitchell 216-464-5950

Lima, United States
Reviewed 28 March 2017

I was very impressed. I am looking forward to returning. The staff is amazing and really go above and beyond. I recommend this hotel to everyone. Awesome warm cookies and smiles! I am sure you will have the same experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank L124VLangies
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear L124VLangies, Thank you for the great Review of our hotel and I hope I have the pleasure of meeting you on your next visit with us! Thank you, Steve Mitchell 216-464-5950

Toledo, United States
Reviewed 27 March 2017

Everyone is really great at this hotel and hotel is a great place to stay. I have just experienced fire alarm going off 3 times during my last 3 stays. I would probably stay here again and give hotel another chance but would be very disappointed if fire alarm went off again. I was offered Hilton points on my last...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Rachelle V
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Rachelle V, Thank you for your recent review of our property and I am happy to see you find this as a great place to stay. I'm also very sorry for the fire alarms, I would find that very frustrating and annoying as well. I am aware of the most recent incident, which was a guest who was smoking...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 

Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Dr, Beachwood, OH 44122-4315 (Formerly Hilton Cleveland East/Beachwood)
Region: United States > Ohio > Beachwood
Price Range: ₹ 7,129 - ₹ 10,887 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Cleveland East/Beachwood staff and other travellers.
5 questions
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Questions? Get answers from DoubleTree Cleveland East/Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose any room in this hotel.”
632margaretr, 4 Apr 2017 | Read review
“Friendliness Staff EVER!!!!!!!!!!!!”
o1_cisco, 14 Nov 2016 | Read review
“Elevator doors are quite loud so pick a room far from them.”
RITiger, 9 Oct 2016 | Read review
“No idea. Our experience was not favorable.”
msmargaretg, 10 Aug 2016 | Read review
“Some rooms are a distance from the main entrance. If you are concerned, ask what building you will be in.”
kjnunes, 2 Aug 2016 | Read review
5 of 5
Priceline
US$ 107* /night
View Deal
Doubletree.comUS$ 111
Booking.comUS$ 111
CancelonUS$ 143
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*Disclaimer
Prices are for 1 room, 2 adults
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