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Embassy Suites by Hilton Cleveland - Beachwood

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Embassy Suites by Hilton Cleveland - Beachwood
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545 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Cleveland - Beachwood
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Showing 540: English reviews
Dayton, United States
Reviewed 25 June 2016

One of the best hotels i have stayed in. Clean rooms, helpful staff, and beautiful hotel. Only negative is the evening reception. They only offer bottom shelf liquor and beer, chips as snacks. Currently working on fitness room which was a disappointment but not a deal breaker.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dwight R
Delaware, Ohio
Reviewed 24 June 2016 via mobile

We stay here once a year for an organization we belong to. I think it's a bit pricey. This is a very busy hotel, with business groups, family reunions, various organizations always coming and going, so the large atrium area is not low key at all. Busy, busy, busy. The rooms are nice and quiet, though. Standard fare Embassy Suites....

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Thank DelawareLax
Marlton, New Jersey
Reviewed 24 June 2016

We are Hilton Honors Members and have stayed in Hilton Hotel Chains around the US and abroad...Hilton Luxury Hotels, Hampton Inns, Hilton Gardens, Doubletree, Hilton Grand Vacation, and Homewood Suites. This was our first and last time at a Hilton Embassy Suites Hotel. We booked at this hotel because it was part of the Hilton chain and located near the...

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Helpful?
Thank travel50states
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear travel50states, Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. I hope that if your travels bring you back to the area that you will consider staying...

Orlando, United States
Reviewed 20 June 2016

I normally stay here but no more. My last encounter it took them 1 hour and 45 minutes to get my room ready. Once in the room, there was more DNA in the room than on me. They sent a bottle of wine (which I don't drink) and cheese and crackers (already had dinner) to my room. I am faithful...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Debbie H
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear Debbie H, Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. I hope that if your travels bring you back to the area that you will consider...

Reviewed 18 June 2016 via mobile

We usually prefer embassy suite hotels when traveling we have 3 teenagers and they are great family hotels really like that this embassy suites allows pets as most do not. Booked a 2 queen suite for our trip cross country when we arrived they had given up our room. All they had left were 1 king bed suites we had...

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Helpful?
Thank oceantravelgirl
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear oceantravelgirl, Thank you for your review. I apologize that you were not happy with your room assignment during your recent trip. We strive to accommodate all reservations, but occasionally cannot meet every room request. As well, I am actively participating with our housekeeping staff to ensure this does not happen again. I hope that if your travels bring you...

DUBLIN, United States
Reviewed 18 June 2016

Great facility and service. Our only complaints were that the room furnishings (sofa and chair) were dated and not very comfortable. The made to order breakfast was very good, but the buffet portion was bland in comparison.

Review collected in partnership with Embassy Suites Hotels
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Thank Dick A
Columbus, Ohio
Reviewed 17 June 2016

I arrived on Saturday afternoon. My room was ready when I arrived at 3:00. There is a large lobby area like other Embassy Suites that I've stayed. The front desk clerk acknowleded me as a Hilton Honors member The room was a suite entering into the living area. The bedroom was in a separate space. The room does come equipped...

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Thank bronzebeauty24-7
Tonsberg, Norway
Reviewed 16 June 2016

First, the hotel seems old and run down. The decor in the rooms is absolutely horrid, in shades of snot-yellow, brown, beige and ... more brown. There is also a lack of upkeep some places, for example, the ice machine at the 3rd floor doesn't work, and the freezer in the in-room fridge is screaming for a deicing. That said,...

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1Thank Erlend L
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear Erlend L, Thank you for staying with us at our hotel. I appreciate your candor; we look for reviews to provide insight into our hotel. We are actively examining our guest suite appearance, and I welcome any additional comments or suggestions you would like to share so we may work to make it right. As well, we are sorry...

tucson, United States
Reviewed 14 June 2016

I've stayed at other Embassy Suites and they were very nice. This property is Very old and run down. The breakfast was very crowded and they were short staffed. Food wasn't replaced and when they say they have pancakes and they don't it doesn't help a child looking forward to it.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kathy M
Steve M, General Manager at Embassy Suites by Hilton Cleveland - Beachwood, responded to this review

Dear Kathy M, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our two-room suites. We will take your comments under consideration as we continually work to improve our guest experience. As well, I sincerely apologize for the crowds...

Warren, United States
Reviewed 10 June 2016

A little off the beaten path if you are going to Cleveland Clinic but well worth the effort . Staff and accommodations are excellent . Free breakfast is super . Lots of things to do nearby and the Shaker Heights are is lovely to drive through

Review collected in partnership with Embassy Suites Hotels
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Thank Robert C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Embassy Suites Beachwood Hotel featuring spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary Manager’s Reception 7 days a week. We are conveniently located near many local attractions including the Maltz Museum of Jewish Heritage, Great Lakes Science Center, Rock and Roll Hall of Fame, Greater Cleveland Aquarium and downtown Cleveland Ohio. ... more   less 

Additional Information about Embassy Suites by Hilton Cleveland - Beachwood

Address: 3775 Park East Drive, Beachwood, OH 44122
Region: United States > Ohio > Beachwood
Price Range: ₹ 9,860 - ₹ 16,971 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Cleveland - Beachwood 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland
Beachwood Embassy Suites
Hotel Style:
#2 Business Hotel in Beachwood
#3 Family Hotel in Beachwood
#4 Romantic Hotel in Beachwood
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Cleveland - Beachwood staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Cleveland - Beachwood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel for the best exparience.”
 of 5 bubbles joetY7882IE, 4 Dec 2016 | Read review
“Rooms facing the outside,”
 of 5 bubbles 312CMTHOMAS, 29 Oct 2016 | Read review
“Away from the highway is better.”
 of 5 bubbles davidsA7204XR, 23 Oct 2016 | Read review
“Do not select a room near the front desk where music plays loudly at the hotel entrance.”
 of 5 bubbles QCcutie, 13 Oct 2016 | Read review
“go to a different hotel”
 of 5 bubbles danas752, 22 Aug 2016 | Read review
5 of 5