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Western Gateway Motel

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Western Gateway Motel
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28 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 28: English reviews
Crete, Greece
1 review
Reviewed 3 days ago NEW via mobile

It is a great motel in Emerald at very convenient location, next to IGA, opposite of the woolies, KFC, Mc Donald's etc. Central but very quiet rooms and the most important very clean! The management and the staff are very helpful and friendly.

Thank lek82
Comet, Qld
Level Contributor
244 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 1 October 2016

We were in town for a local event and chose this motel for its location and price. I had stayed here many years ago and was expecting it to be a little run down but was pleasantly surprised at how well this motel had aged. Clean, comfortable and tidily appointed. Recommended if you're passing through town.

Thank Goannas
Zilzie, Australia
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 September 2016 via mobile

As I say with all of my reports , I really enjoy to say something nice about a place and if I am going to be critical I agonize over how I am going to put my report I think what I dislike about this motel is the darkness of the rooms ,most of the rooms I have stayed in... More 

Thank johnsy123aus

Travellers are raving about these Emerald hotels

Level Contributor
93 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 August 2016

We have a ground floor self-contained ensuite studio apartment across the road from the main complex, with covered car parking at the door. There was a king bed, kitchenette with a full-sized fridge and a convection oven and microwave. There are shops including a big Woolworths within a 5-minute short walk. The motel also had a restaurant, which we did... More 

Thank Brightievictoria
Mackay, Australia
Level Contributor
214 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 22 August 2016 via mobile

Rooms are quite ok except for the shower which has the most ineffective shower head ever conceived by man. Lights don't get turned off outside your room until very late but it is a super noisy place. Right on the highway and the place next door wheels trolleys around beginning at 4 in the morning. I'm on no sleep. Never... More 

Thank EggChen
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2016 via mobile

Fantastic place to stay, very clean spacious rooms, welcoming hosts , no trouble to help you out, fully equipped kitchen good size fridge, location is fabulous just across from shopping centre, very central. Would be the first place to stay next time.

1 Thank Elaine N
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2016

Rooms are comfortable and clean. Friendly staff and a very welcoming environment to be a part off. Was exceptionally well looked after by the staff. Great place to stay on my first trip to Emerald. I expericed my first ever stone grilled steak at the restaurant and it was incredible. I recommend the Western Gateway Motel when visiting Emerald. Amy

1 Thank amyallom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 June 2016

Great Local Environment with Rooms that are Clean , Quiet and Comfortable . Big Car Parks with plenty of space . Great Place to stay in Emerald. The restaurant is amazing for Dinner and Breakfast . Our Hosts were lovely and made sure we were well looked after . Everyone is so friendly , I would recommend The Gateway to... More 

Thank Paula M
Queensland, Australia
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 May 2016 via mobile

My second visit to this motel, I stayed in the apartments across the road from the motel. The price considerably cheaper than all the accommodation on a recent trip to Victoria. The kitchenette had everything we needed to cook dinner. The bed was very comfortable and unit nice and quiet, had the best nights sleep. Again had a great breakfast... More 

1 Thank Justjoanne
Gold Coast, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 March 2016

Do not be fooled by any advertising from this motel, the service here is horrific, the owners are arrogant, and i would not book there ever again, theres alot to be said for old fashioned customer service, and valuing the guests that are staying there, who want to enjoy their holiday, I have never in my life come across such... More 

Thank Steve C
Anthony C, Manager at Western Gateway Motel, responded to this review

Sorry have no recollection of any incident that either manager can recall that may have offended you. With regard to any failure that may have happened in the restaurant, a community event at the race course got a much larger larger response than expected. Managements family, husband wife daughter were called in to the restaurant to give support. Every restaurant... More 

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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Western Gateway Motel

Address: Corner Hospital Road & Theresa Street, Emerald, Queensland 4720, Australia
Region: Australia > Queensland > Emerald
Price Range: ₹ 6,000 - ₹ 6,273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Western Gateway Motel 3.5*
Number of rooms: 50
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Questions & Answers

Questions? Get answers from Western Gateway Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The motel has several complexes - check where you will be staying and whether it is "upstairs" or down..”
 of 5 bubbles Brightievictoria, 29 Aug 2016 | Read review
“Stayed downstairs as we had Big Suitcases . Safe environment and nice and quiet.”
 of 5 bubbles , 12 Jun 2016 | Read review
“Enjoyed upstairs room with balcony”
 of 5 bubbles Kim11P, 25 Jun 2015 | Read review
“Wi Fi was limiting and slow.”
 of 5 bubbles BeadSire, 22 May 2015 | Read review
“Go for the stone grill steak”
 of 5 bubbles Chrissycat777, 14 Oct 2014 | Read review
5 of 5
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