A beautiful location and apartment however, we were told just prior to arrival that the air conditioning in the main room was not working. We were told it would be fine to just open the windows and cool the room with the breeze. Two problems with that were the windows had no insect screens and it was February and north Queensland so hot and humid! We asked for a alternative but similar room and was swapped to another room but then told we would have to pay an extra $600 for two nights. When we argued that this was unreasonable we were told we could go elsewhere. Finally a portable air-con was produced and installed unfortunately the staff had no clue as to how to set it up and after it had leaked all over the floor we decided to turn it off for our own safety. The rooms were beautiful and the outlook glorious but the management have a lot to learn about customer service and how to resolve problems when they arise.…
This was an absolute gem. We had a spectacular view from our balcony, plenty of room in the apartment and the bedrooms were clean and tastefully decorated. On-site restaurant was very nice and staff were extremely friendly. The beach in front of our unit was a lovely private area. 3 bedroom apartment we stayed was very well set out with plenty of extras. Did have trouble with the air-conditioners - one we could never get to work properly. Besides this, it was a great place to stay.
Chose this place to have a family get together. First since Covid. Stayed in unit 19 - 3 bed 2 bath, 2nd floor. Knocked out by the stunning views. Ours was on the northern curve closer to beach which was just below us. We could see everything from bay on left all the way around to rocks to the east. Had booked very early in year and were upgraded. 5 adults in the apartment during day and we all had plenty of room to move about. So good, it seemed a waste to leave the unit! Just short walk to Horseshoe Bay to snorkel (byo because of Covid) and a short walk to a lookout or longer walk if you wanted. Many snorkelled in water in front of unit. Caught no fish :( Well set up with main bedroom and two smaller, probably better for children than other couples. The frig freezer was big and there was a wine frig. Plenty of crockery etc and salt and pepper and cooking spray. Restaurant downstairs was excellent. We had an issue with air con and they went to a lot of trouble to fix. But the ventilation throughout with a breeze was good. Dining could be indoor or outdoor. Not sure if the same in other units. Think ours was the best! :) highly recommend this unit.…
We spent three nights here with family and had the nicest stay. The apartments are right on the beach and walking distance to Horseshoe Bay. The apartments were modern, spacious, clean and quiet. We had amazing views and felt so relaxed being there. Will certainly be back
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing