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Crowne Plaza Felbridge - Gatwick

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Room & Suite (324)
Dining (93)
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Overview
  • Excellent31%
  • Very good36%
  • Average18%
  • Poor8%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Crowne Plaza Felbridge - Gatwick
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Reviews (1,399)
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1,376 results
Traveller rating
439
461
254
124
98
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LanguageEnglish
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439
461
254
124
98
Show reviews that mention
All reviewsthe bay tree restaurantqube barelemis toiletriesspa facilitieschakra spasuperior roomlovely hotelsteam room and saunaspa breakfull body massageaph parkingmain roadbusy roadbuffet styleone night stayfollowing morningfull english
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1 - 5 of 1,376 reviews
Reviewed yesterday

My friends and I enjoyed a relaxing spa break at this lovely hotel in February. We were here to celebrate a birthday and it was a truly, memorable and relaxing experience. Check-in was swift. Louis (front of house was v. welcoming and polite) and his...More

Thank CeeBeeUK
Hotel's Favourite
Reviewed 30 January 2018 via mobile

We visited here on a family break and arrived on Saturday afternoon and stayed till Sunday morning. On arrival there was plenty of parking and it had a secure car park. The reception and lobby were clean and new and inviting with plenty of seating....More

4  Thank ManniMoo
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded 31 January 2018

Many thanks for taking the time to leave your review. I am so pleased to hear you enjoyed your stay with us, your treatments in the spa and visit to our restaurant. We look forward to welcoming you back again soon. Warm regards Peter Botterill...More

Reviewed 5 days ago via mobile

My husband and I stayed for 1 night here prior to an early morning flight from Gatwick. The check in process was quick, easy and professional. We were dealt with by Blessings who was very informative about the Hotel and facilities on offer. He was...More

Thank Lorraine E
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded 3 days ago

Many thanks for taking the time to leave your review. I am so pleased to hear you enjoyed your stay with us and we look forward to welcoming you back again soon. Warm regards Peter Botterill General Manager

Reviewed 1 week ago

We booked the hotel as part of our airport parking package with APH. Check-in was very smooth although we were not told there were 2 small sets of steps between the reception and our room. We used the restaurant and the meal and service was...More

Thank Tony M
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded 6 days ago

Many thanks for taking the time to leave your review. I am so pleased to hear you enjoyed your stay with us and we look forward to welcoming you back again soon. Warm regards Peter Botterill General Manager

Reviewed 1 week ago

A lovely hotel and pool BUT you have to sign in with a time and there is NO CLOCK and as a resident dressed for the pool you are not wearing a watch. However would stay there again. The location is brilliantMore

Thank MollyNorwich
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded 1 week ago

Many thanks for taking the time to leave a review. I am so pleased to hear you enjoyed your stay with us. I take on board your comments regarding the clock and I will be forwarding this onto the spa team for review. We look...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 92 - US$ 179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 92 - US$ 179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (181)
Room & Suite (324)
Dining (93)
Pool & Beach (15)
Amenities (42)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Sarah B
29 March 2018|
AnswerShow all 4 answers
Response from infast | Reviewed this property |
Above answer correct but go for the executive room and get access to free drinks and giblets each evening. Also you can have continental breakfast in that lounge in private with all the papers.
1
Vote
chels_8
22 October 2017|
AnswerShow all 4 answers
Response from Leanne T | Reviewed this property |
It has soap. From what I remember no shampoo or conditioner? I ran a bath and realised there was nothing to put in it, like gel or anything so you may like to bring your own.
0
Votes
LornaEngland
16 September 2017|
AnswerShow all 6 answers
Response from Leanne T | Reviewed this property |
I think refurbishments are taking place now. It's worth checking their website or calling the spa - they're always helpful. Children can use the pool after 5pm otherwise.
0
Votes
Room Tips
"ASk for one not under the stairs as it is noisy"
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"Wouldn't waste my money"
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"I don't think there are any good rooms"
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"If you can get allocated a room then you are lucky"
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