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Hilton East Midlands Airport

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Hilton East Midlands Airport
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1,517 Reviews from our TripAdvisor Community

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Showing 1,499: English reviews
Ipswich, United Kingdom
Reviewed 15 December 2015 via mobile

I have stayed at this hotel regularly over the last 15 years , and never been disappointed. Whilst it's an airport hotel , I've never used it as such . The hotel is decorated to a high standard and the staff really do a great job . Worthy of particular note is the General Manager , Sue Cave who makes...

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Helpful?
Thank Jonathan F
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Jonathan F Thank you very much for reviewing our hotel on TA and also for your very kind comments; this is sincerely appreciated. We're always delighted to have you stay with us and we're really happy that you enjoy your time here. Look forward to welcoming you back in the New Year. Kind regards Sue Cave General Manager

Corby, United Kingdom
Reviewed 13 December 2015

We always use this hotel when flying from East Midlands Airport. The check in is very fast and everything about the park and fly is explained. We cannot comment on food and drink as we did not use it. Rooms and are always comfortable, with free wi fi for Hilton Honours, tea/coffee making. Always find towels in bathroom very soft...

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Helpful?
Thank oakley2013
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear oakley2013 Thank you for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated especially as it comes from senior contributor with TA. We are also grateful for your wholehearted recommendation. We are extremely delighted that you had a great experience once again. Thank you for mentioning the transfers and the...

Reviewed 12 December 2015 via mobile

Great room, with great service, and great dinner/breakfast. The room has a double bed, extremely comfortable, with electronic air conditioning/heater. Plenty of towels. Desk, table and chairs. The room was fully equipped for a taxing 2 day work meeting.

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Helpful?
Thank Chiraag K
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Chiraag Thank you for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated especially as it highlights our deluxe bedrooms, a huge priority for us and demonstrated by our effort in getting all our bedrooms on 2 floors completely refurbished. We are extremely delighted that you enjoyed your stay with...

Sheffield, United Kingdom
Reviewed 11 December 2015 via mobile

Stayed night before flight. Lovely rooms .great service to and from airport. Very helpful lady in reception called andy. Drinks expensive beer not that good. Would definitely use again if flying from East Midlands.

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Helpful?
Thank glynnbo
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear glynnbo Thank you for reviewing our hotel on TA and also for giving us an excellent rating; this is sincerely appreciated. We are extremely delighted that you had a great park and fly experience. Thank you for mentioning Andi at reception as very helpful; she is one of our best assets. Your feedback on the beverages served has also...

Derby, United Kingdom
Reviewed 10 December 2015

We stayed at this hotel for one night on the room only with 7 nights car parking included. Having stayed here previously were looking forward to it. Yes, it lived up to expectations . Our room was clean and comfortable . What really makes the stay special for us is the leisure facilities , towels are provided all free of...

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Helpful?
Thank Jammy_Dodgers123
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Jammy_Dodgers123 Thank you for reviewing our hotel on TA and also recommending our park and fly package; this is sincerely appreciated. We are extremely delighted that we met your expectations and that you had a great experience once again. Thank you also for the feedback on the billing for breakfast; this has been noted by the F&B manager for...

Dorset
Reviewed 7 December 2015

We booked 3 rooms on the special Summer Bed & breakfast offer. The hotel is easy to find, right on the edge of the M1 motorway, its ideal for Nottingham, Derby, Airport, Alton Towers etc. We have stayed here before, and had no hesitation in booking again. The rooms were all spotless. The hotel itself was busy, but we heard...

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Helpful?
2Thank RustyForest
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear RustyForest Thank you for reviewing our hotel on TA and also for mentioning the ease of finding the hotel; this is sincerely appreciated especially as we have done a lot to ensure that our location is highly visible for guests using SatNav's We are delighted that you have enjoyed your stay with us and found our bedrooms well appointed...

Lincolnshire, United Kingdom
Reviewed 4 December 2015

Always try and stay here when travelling ,Stayed here November park and fly transfer to airport pick up on return journey included excellent clean rooms friendly and helpful staff ,reception staff very helpful ,transfer drivers excellent carried all our cases to vehicle on both journeys ,will be back in February cant wait perfect start to our holiday.

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Helpful?
1Thank Brian R
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Brian R Thank you for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated. We are also grateful for your wholehearted recommendation of our park and fly package. We are extremely delighted that you had a great experience once again. The greatest compliment one can hope to receive is in...

Cloudbase
Reviewed 3 December 2015

Was invited to a meeting in the coffee bar area called Caffe Cino. Stayed for lunch, which was a bit of a mistake. Several meals for people in the group arrived on various unhygienic "surfaces" rather than on pristine white crockery, which one would expect from a hotel of the Hilton's standing in the world. These included what looked like...

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Helpful?
Thank 7captainscarlet
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear 7captainscarlet Thank you for giving us your feedback about a recent dining experience at our Cafe Cino lobby lounge bar. We appreciate your comments that the modern trendy ambiance may not have been ideal for your meeting or to your liking and thank you for letting us know. Your comments have been duly noted. I can assure you that...

Reviewed 3 December 2015

We booked hotel and parking through APH and picked mystery hotel, we got the Hilton this is the 2nd time we have stayed there excellent both times, hotel and service great. Parking is secure, transfer to and from airport smooth and hassle free

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Joyce C
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Joyce C Thank you for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated. We are extremely delighted that you had a hassle free holiday once again. We'd love to have you stay with us again; we offer special park and fly packages directly bookable through the hotel direct so...

Norwich, England
Reviewed 29 November 2015

If I rated this hotel by the reputation of the brand, I may not rate this as a 5 star experience, but I wanted to look at what I paid, in comparison with others that charged approximately what I paid. and judge accordingly! (I did get a very good deal when I booked) I paid a similar amount to what...

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Helpful?
1Thank The_Man_Chump
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear The_Man-Chump Thank you so much for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated especially as it comes from a senior TA contributor as yourself. We're delighted that we ticked the box for you in most respects especially with the engagement of our staff. We're not the newest hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 

Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Region: United Kingdom > England > Derbyshire > Castle Donington
Price Range: ₹ 4,398 - ₹ 7,718 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, England
Hotel Style:
#2 Luxury Hotel in Castle Donington
#3 Family Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
#4 Business Hotel in Castle Donington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton East Midlands Airport staff and other travellers.
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Questions? Get answers from Hilton East Midlands Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 4th floor”
 of 5 bubbles GeoffreyA378, 30 Dec 2016 | Read review
“Perfect if you are going to Download Festival! \m/”
 of 5 bubbles Roffe30, 30 Dec 2016 | Read review
“Top room, hopefully no noisy guests!”
 of 5 bubbles RustyForest, 21 Dec 2016 | Read review
“Not to close to the elevator”
 of 5 bubbles JustynaAnnaGmiterek, 18 Dec 2016 | Read review
“room 107 is on the ground floor and easily accessible from reception.”
 of 5 bubbles 994petert, 30 Oct 2016 | Read review
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