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Hilton East Midlands Airport

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Hilton East Midlands Airport
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1,574 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton East Midlands Airport
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Showing 1,556: English reviews
London, United Kingdom
Reviewed 2 May 2016

The rooms were a good size, clean and warm to sleep. New pillows could assist a more comfortable sleep but overall very comfortable. The restaurant and bar was very good service and the food was of the quality what you would accept in a Hilton. Fresh and tasty. Staff friendly throughout my stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rhea B
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Rhea B Thank you for reviewing our hotel on TA and also for giving us a very nice review; this is sincerely appreciated. We're delighted that we met your expectations and you enjoyed your stay with us especially the dining experience in the bar and restaurant. We have noted your observations about the pillows and assigned this task to...

Retford, United Kingdom
Reviewed 2 May 2016

Overnight prior to a flight from East Midlands, overall experience excellent and would certainly recommend. Hotel staff all extremely polite and helpful. Quiet night's sleep. Good value for money with inclusive parking and airport transfers. Drivers very courteous.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank juliahC1887AZ
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear juliahC1887AZ Thank you so much for reviewing our hotel on TA and also for giving us a full 5 star rating; this is sincerely appreciated. We're absolutely delighted you enjoyed your stay and had a great holiday; this is an ideal platform to start one's holiday and we're so happy that it worked well for you, especially the good...

Rotherham, United Kingdom
Reviewed 2 May 2016

the Hilton is a better than normal value hotel with parking and is excellently placed. The staff on reception and the transport chaps are lovely but, unfortunately the restaurant staff were not up to par - far too busy for individual travellers

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Maureen R
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Maureen R Thank you for reviewing our hotel and also for giving us your feedback; this is sincerely appreciated. We're grateful for your compliments of our reception staff and also our park and fly package. Thank you also for your observations on the dining experience; this has been reviewed by our Deputy Manager to ensure an improved delivery of...

Oxford, United Kingdom
Reviewed 2 May 2016

A good stay with friendly staff on hand to help - the premium wi-if is difficult but otherwise happy with the stay If would be great if Hilton Honours could at long last send me my silver card as it will make it easier when I book in each time at the hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Maria L
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Maria L Thank you for reviewing our hotel on TA and also for commending our staff for their friendliness. A Hilton HHonors card is usually sent out after the first 4 stays at any of our hotels; in the meantime continue to use your HH number each time you book with us directly. You get HH points and HH...

York, United Kingdom
Reviewed 2 May 2016 via mobile

-did not want a rushed and stressful 2 hour journey to airport for morning holiday flight so booked in here the night before with a friend and severely disabled son..it was a really good idea! comfy bed - great choice of breakfast and good deal on airport parking....never done this before ..but would deffo do it again. a good start...

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Helpful?
Thank bearfootinthesand
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear bearfootinthesand Thank you for reviewing our hotel on TA and also for giving us a full 5 star rating; this is sincerely appreciated. We're absolutely delighted that you enjoyed your holiday; that's what we do best - take the hassle out of the holiday!!! Thank you for staying with us and also for your recommendation. We look forward to...

Harrow
Reviewed 27 April 2016

Staff were all great, check-in/out brilliant, Great breakfast. The only issue was uncomfortable extra beds, and no tap mixer in the bathroom sink, so you either get burnt or freeze whilst washing hands.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank bkdilse
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear bkdilse Thank you for reviewing our hotel and giving us your feedback; this is sincerely appreciated especially your commendation of our reception staff Thank you also for your observations on the roll away beds and also the bathroom sink taps; this has been taken up by the maintenance team for their resolution. Thank you for staying with us and...

UK
Reviewed 25 April 2016

Stopped here with friends before taking a flight from East Midlands airport. Rooms were a very good size. Ate in the bar and food was tasty and a decent size for the money. Took a park and ride option which included a free shuttle to the airport there and back. Service very good. If you book shuttle service separately then...

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Helpful?
Thank Uk12345uk
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Uk12345uk Thank you for posting your review on TA and also for vouching foe our service; this is sincerely appreciated. We're happy that you got a good deal for your park and fly package; we always have the very best deals when you book directly with the hotel and additionally you also get all of your Hilton HHonors benefits...

Emsworth, United Kingdom
Reviewed 25 April 2016 via mobile

Nothing special but nothing really wrong either. Was at Donington park racing and it's only a short drive away. Rooms were ok but no club room I didn't arrive until late so didn't use the restaurant just some basic room service. Handy for the airport or racing.

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Helpful?
Thank Mark A
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Mark A, Thank you for giving us your feedback on a recent stay with us; all comments are sincerely appreciated as it allows us to introspect and improve our service in line with our guests expectations. Hope you had a great time at the circuit and we look forward to welcoming you back again. Kind regards Sue Cave General...

Norfolk
Reviewed 23 April 2016

Had a lovely room, very clean and comfortable. I was especially impressed with my dinner at the conference I attended here. I am gluten free and they catered well for me, nothing was too much trouble!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Trueblueruth
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Trueblueruth Thank you so much for posting your review on TA and also for giving us a full 5 star rating; this is sincerely appreciated. We're delighted that we exceeded your expectations especially with the dinner service; we love to do that extra bit for all of our guests to ensure that they truly feel looked after. Thank you...

Reviewed 23 April 2016 via mobile

We had a great stay at this hotel. Just over for a weekend with the family for a short break. Hotel was clean and staff were friendly and helpful. Food at the hotel was great - a good choice for breakfast. Leisure facilities are fantastic. Lovely swimming pool and jacuzzi and gym facilities available as well. Close to airport. Not...

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Helpful?
Thank Diane M
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Diane M Thank you so much for reviewing our hotel on TA and also for giving us a full 5 star rating; this is sincerely appreciated. We're delighted you had a great stay and enjoyed all of our facilities including the pool in the leisure club. We're grateful for your recommendation and look forward to welcoming you back again....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 

Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Region: United Kingdom > England > Derbyshire > Castle Donington
Price Range: ₹ 4,664 - ₹ 11,373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, England
Hotel Style:
#2 Luxury Hotel in Castle Donington
#3 Family Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
#4 Business Hotel in Castle Donington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton East Midlands Airport staff and other travellers.
18 questions
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east yorkshire
Huddersfield, United Kingdom
over a year ago
sheffield england

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Questions? Get answers from Hilton East Midlands Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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