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The Cross Keys Hotel

130 reviews
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Traveller (10)
Room & Suite (11)
Dining (3)
Overview
  • Excellent30%
  • Very good36%
  • Average16%
  • Poor8%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Bar/Lounge
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (130)Write a Review
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All reviewslarge bathroomfour poster beddressing gownsbreakfast was excellentcurrycar parkfull english breakfastcorner bathsteak nighttake awaytea and coffee facilitiesdecent qualitysunday afternoongood nights sleeppub hotelcomfy bedstayed for one night
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1 - 5 of 130 reviews
Reviewed 6 January 2018

Excellent Staff!!! Very warm environment!!! We were staying at the cottage which was excellent for the family Food in the pub was very good!!! Staff were looking after us very well and were doing their best so that we had a nice time!! Because of...More

1  Thank Petros2000
Response from Ms_D_Helly, Guest Relations Manager at The Cross Keys HotelResponded 15 January 2018

Hi Thanks very much for your review. We are glad you enjoyed your stay with us. Our staff work very hard to make sure people enjoy their stay as much as possible. I will pass your comments on to the team, and we hope to...More

Reviewed 14 December 2017

Called on Sunday afternoon for a drink Bar was busy and a great atmosphere full of locals great lady behind the bar even through she was busy nothing was to much trouble . Next time in area will book in and stay instead of up...More

Thank helen2265
Response from Ms_D_Helly, Guest Relations Manager at The Cross Keys HotelResponded 19 December 2017

Hi Thanks very much for your review. We are glad you enjoyed your visit. I will pass your review on to the team, and we hope to see you again soon. Dale, Country Village Inns

Reviewed 18 November 2017

Stayed here for one night and was very impressed with Wayne the manager !! couldnt do enough to make our stay more enjoyable . the food was fantastic and the room had everything you could want !! the bed was sooo comfy and warm ,...More

Thank haze572017
Response from Ms_D_Helly, Guest Relations Manager at The Cross Keys HotelResponded 28 November 2017

Hi Thanks for you review We are very happy you enjoy your stay with us and we met all your expectations. We hope to see you again soon. Dale, Country Village Inns

Reviewed 15 November 2017 via mobile

Handy for the Westmoreland County Showground. Simple booking arrangements. Nice pub. Friendly staff. Big breakfast. One disappointment - when we stayed last year they offered smoked haddock which was a treat but not on our visit this year. Please can we have haddock when we...More

Thank peterhartt
Response from Ms_D_Helly, Guest Relations Manager at The Cross Keys HotelResponded 28 November 2017

Hi Thank you for your review. I am glad that you enjoyed your stay with us. I am sorry we didn't have the haddock on, we have recently take over the business so we didn't have anything to do with last years menu. Hope to...More

Reviewed 12 November 2017

We stayed for one (Saturday) night last weekend and this pub hotel was very good value for money. We stayed in a family/three bedded room with plenty of space for all three of us. The layout of the room meant our teenage daughter had her...More

Thank Sean B
Response from Ms_D_Helly, Guest Relations Manager at The Cross Keys HotelResponded 28 November 2017

Hi Thank you for your review. I am happy you enjoyed your stay with us, and thank you for your feedback. I’ll ensure your comments are fed back to the team so they know their hard work is appreciated. We hope to see you again...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 76 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 76 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (10)
Room & Suite (11)
Dining (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sharon B
6 January 2017|
AnswerShow all 2 answers
Response from Sharon B |
Email is one of the contact us options on the website. We are based in Spain therefore phone is not an option. Plus we would prefer written response for our records.
0
Votes
patgwalden
25 June 2016|
AnswerShow all 2 answers
Response from sunloverChatham | Reviewed this property |
CCTV is to ensure cars are safe in car park etc it is not in the room. Can be useful so don't knock it !!
0
Votes
Room Tips
"Hair driers and tea /coffee facilities , usb charging ports , free wifi !!"
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"Fluffy white towels and good toiletries are provided"
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"Can be a little noisy on the A6"
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"All the rooms are of a decent size, room 6 has a four poster bed."
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