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    The Hillcrest Hotel Widnes

    The Hillcrest Hotel 75 Cronton Lane, Widnes WA8 9AR, England
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    1/1/2018 2/1/2018
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    US$ 75
    US$ 59
    SAVE US$ 16
    US$ 59
    Traveller (61)
    Room & Suite (35)
    Dining (7)
    Overview
    • Excellent35%
    • Very good24%
    • Average19%
    • Poor11%
    • Terrible11%
    Travellers talk about
    “four poster bed” (14 reviews)
    “coach trip” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (401)
    There are newer reviews for The Hillcrest Hotel Widnes
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    61 - 65 of 398 reviews

    Reviewed 24 October 2016

    we stayed for 2 nights at this hotel very nosey at night due to a disco both nights and people shouting out side after the disco. Food was very basic due to being with a coach party but more care could be taken when preparing...More

    1  Thank 140kathymay
    Response from gmhillcrest, General Manager at The Hillcrest Hotel WidnesResponded 25 October 2016

    Dear Guest You were with a coach group on a two night visit we had lots of compliments from your fellow passengers and the driver who viewed it as one of their better Hotel stops. We served 29 other diners 15 of which were non...More

    Reviewed 23 October 2016

    Weekends are dreadfull due to noise from events room. Noise from outside bad too as guest makes noise when outside entrance, road noise bad too. Food very basic and rooms are too. Not the best hotel however the staff are very friendly and obliging. Drinks...More

    1  Thank Mr C
    Response from gmhillcrest, General Manager at The Hillcrest Hotel WidnesResponded 25 October 2016

    Dear Guest By law we have to provide a smoking are for guests that is the front of the Hotel if there is excessive noise disturbing you we will respond if requested (presuming we are not aware at the time). All of our rooms at...More

    Reviewed 20 October 2016 via mobile

    It's really interesting reading some of the management responses for reviews of this hotel - as they seem to centre around the fact that you get what you pay for. I paid over £80 for my room last night - to be fair the room...More

    3  Thank richardf
    Response from gmhillcrest, General Manager at The Hillcrest Hotel WidnesResponded 24 October 2016

    Dear Guest Sorry you were unhappy with the food.I reply to all comments and investigate.Most of our guests are happy with the food the diner occupancy has increased all year. Taking on board your comments clearly on this occasion you are unhappy. Please contact me...More

    Reviewed 18 October 2016

    The hotel looks modern & very presentable from the outside. Reception staff were generally helpful. I had a single room on the first floor. It was bright & adequately equipped but it had a very musty, damp smell. I complained about this but was told...More

    Thank jilljilani2016
    Response from gmhillcrest, General Manager at The Hillcrest Hotel WidnesResponded 19 October 2016

    Dear Guest Thank you for your comments. Sorry if you found the bedroom musty unfortunately we were full on the night and no other bedroom to move you to. We should really have used our initiative and obtained a fragrance plug in if needed as...More

    Reviewed 18 October 2016 via mobile

    Dirty, worn out, disgusting food, no point complaining looking at other reviews as the manager will come back and defend this dirty hole. Morning breakfast was disappointing, waitress picked up cardboard door stop and placed it where she was cutting toast, and carried on doing...More

    4  Thank philip s
    Response from gmhillcrest, General Manager at The Hillcrest Hotel WidnesResponded 19 October 2016

    Dear Guest Thank you for your comments. All comments are investigated and given a factual reply. The Hotel is clean and in good order.I have not spoken to all the breakfast staff yet i have emphasized the hygiene aspect none of the staff so far...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Dry Cleaning
    • Breakfast Available
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 50 - US$ 96 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 50
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Widnes
    • Also Known As
    • Hillcrest Hotel Widnes
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    Traveller (61)
    Room & Suite (35)
    Dining (7)
    Pool & Beach (1)
    Hotel & Grounds (45)
    Bathroom (4)
    Business Centre & Event Rooms (4)
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    Ask a question
    Questions & Answers
    Kerry P
    15 September 2017|
    AnswerShow all 3 answers
    Response from Andrew I | Property representative |
    Yes we supply bath and hand towels in all the rooms. We also supply toiletries free of charge.
    0
    Votes
    Lozzzz1
    30 December 2016|
    AnswerShow all 4 answers
    Response from Andrew I | Property representative |
    Morning you consume the Hotels drink only when staying. Thanks Duncan
    0
    Votes
    TravellingTh
    14 October 2015|
    AnswerShow all 7 answers
    Response from Samantha-m2017 | Reviewed this property |
    No the suites don't have fridges and the hotel is of a poor standard with regards to service and food. They also are not able to get information right about a guests stay and reply to complaints by dismissing them and... More
    0
    Votes
    Room Tips
    "Front rooms have traffic noise but not too excessive."
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    "Definitely not the suites on the first floor by the bar"
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    "First floor is the quietest"
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    "Executive Rooms are lovely"
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