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    Innkeeper's Lodge Sandbach Homes Chapel

    The Bears Head | Brereton Green, Sandbach CW11 1RS, England
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    24/12/2017 25/12/2017
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    US$ 74
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    Traveller (37)
    Room & Suite (27)
    Dining (11)
    Overview
    • Excellent19%
    • Very good39%
    • Average24%
    • Poor10%
    • Terrible8%
    Travellers talk about
    “bears head” (39 reviews)
    “the pub” (39 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Wheelchair Access
    Pool
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (197)
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    1 - 5 of 195 reviews

    Reviewed 1 week ago

    We had 2 rooms in the annex across the garden from the pub. Each room had black mould in the bathrooms, the showers, around the toilet cistern and the window. The floors and walls in the bathrooms were grubby and not cleaned thoroughly, really didn't...More

    Thank ian h
    Response from Stuart R, General Manager at Innkeeper's Lodge Sandbach Homes ChapelResponded 3 days ago

    Hi Ian. First of all let me offer my sincerest apologies for your stay and that your first trip advisor review had to be such a poor one. We have taken your comments on board and the rooms in the annex have now been called...More

    Reviewed 1 week ago

    The room was clean and a good size, however it was unbearably hot even though we had the windows open and the radiator turned off. The staff had assured me the heating would go off when we returned from the party we were attending however...More

    1  Thank georgiabaker2017
    Response from Stuart R, General Manager at Innkeeper's Lodge Sandbach Homes ChapelResponded 3 days ago

    Hi Georgie I would like to apologise about your poor stay. There are phones in the hall way which are manned 24/7 if there is an issue out of hours. In regards to the beds, these have now all been replaced in every room so...More

    Reviewed 3 weeks ago

    The room had a dodgy shower which caused my wife a serious injury. M&B refused to accept responsibility despite Stuart claiming they had sorted it. The hotel needs a thorough risk assessment on showers, electrics and floor surfaces. Until this happens the elderly need to...More

    Thank michealhollands3
    Response from Stuart R, Manager at Innkeeper's Lodge Sandbach Homes ChapelResponded 3 weeks ago

    As stated with your google review also the correct procedures and teams have been involved to resolve this case which happened in August. Regards Stuart

    Reviewed 27 October 2017 via mobile

    All in all, very friendly and pleasant. Great staff. Good food. Good rooms. Only small gripes were how very hot the place was. Radiators turned off and windows open - still hot. Cut leg on edge of metal of the sofa bed. Glad it was...More

    Thank Tara B
    Response from Stuart R, General Manager at Innkeeper's Lodge Sandbach Homes ChapelResponded 4 weeks ago

    Hi Tara Thank you for your review. I am pleased to hear you enjoyed. Apologies about catching your leg. We now have all brand new sofa beds! We look forward to seeing you again. Stuart and The Team

    Reviewed 16 October 2017 via mobile

    Lovely, friendly & helpful staff. Clean rooms and a good size. Adjoining pub is charming. Nice location. Staff very attentive and couldn't do enough for us. Would recommend. Tasty food and good prices

    Thank TVDIR80
    Response from Stuart R, Manager at Innkeeper's Lodge Sandbach Homes ChapelResponded 26 October 2017

    Hi there, Thank your for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us! We hope to see you again soon! The Bear's Head Team

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 71 - US$ 91 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 25
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Innkeeper's Lodge Sandbach Homes Chapel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Sandbach
    • Also Known As
    • Bears Head Innkeepers Hotel Sandbach
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    Traveller (37)
    Room & Suite (27)
    Dining (11)
    Hotel & Grounds (17)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "Stay somewhere else"
    Read review
    "Ask to stay in the rooms in the old cottages, not in the main building."
    Read review
    "Check the beds first!"
    Read review
    "A courtyard room (300's)."
    Read review
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