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    Chimney House Hotel

    Congleton Road, Sandbach CW11 4ST, England
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    3/12/2017 4/12/2017
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    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$ 73/night.

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    US$ 65
    US$ 63
    SAVE US$ 2
    US$ 65
    US$ 63
    Traveller (117)
    Room & Suite (54)
    Dining (15)
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    Overview
    • Excellent18%
    • Very good28%
    • Average22%
    • Poor15%
    • Terrible17%
    2 weeks ago
    “Peter Scholes ”
    3 weeks ago
    “Afternoon Tea”
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (692)
    Traveller rating
    Traveller type
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    1 - 5 of 686 reviews

    Reviewed 2 weeks ago

    Our thanks to the excellent staff who made this special night that extra bit more so! Their names are: Lynn on Reception, Zara and particularly Benjamin who amused and served us extremely well - thank you all so much! The food was timely and very...More

    Thank 2oldfarts
    Response from Henri L, General Manager at Chimney House HotelResponded 1 week ago

    Thank you for your visit and feedback

    Reviewed 2 weeks ago via mobile

    Nice hotel good service restaurant average breakfast the same But of course hotels are for sleeping and Restuarant’s are for eating so not to disappointed But booked through a well known agency and had a e mail showing breakfast included the still charge extra for...More

    Thank Peter S
    Response from Henri L, General Manager at Chimney House HotelResponded 2 weeks ago

    Dear Mr Scholes we would like to apologise, on investigation of your complaint there was a error and your breakfasts were included so we will be preforming a refund on your card used to take payment, please accept our apologies.

    Reviewed 3 weeks ago

    Please note that I am only providing an opinion of my experience today whilst visiting for an Afternoon Tea which was a gift from a family member. I can't comment on the other facilities or quality of the rooms etc. I arrived early for my...More

    1  Thank Allwheel
    Response from Henri L, General Manager at Chimney House HotelResponded 3 weeks ago

    We are so sorry to hear this situation has occurred and we will conduct a full investigation into the staff member and improve standards and training.

    Reviewed 3 weeks ago via mobile

    I Recently stayed overnight at the chimney house hotel as it was a convenient stop over on our way to visiting relatives. The receptionist Lynn was brilliant there were a few niggles to begin with that were promptly sorted by her when asked.The room was...More

    Thank Andiid333
    Response from Henri L, General Manager at Chimney House HotelResponded 3 weeks ago

    Thank you for your feedback ,we hope to see you again.

    Reviewed 15 October 2017

    “Don't come back, you're not welcome"...... is that anyway for a member of your staff to talk to a paying guest. We had booked a dinner, bed and breakfast break with Chimney House Hotel for our wedding anniversary as we got married here 2 years...More

    1  Thank David L
    Response from Henri L, General Manager at Chimney House HotelResponded 4 weeks ago

    Dear Sir were sorry yes the boiler had a issue yes the receptionist did organise maintenance which are not on site so putting a action plan in place you would be offered a clean room to shower in that's procedure, but a receptionist does not...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 62 - US$ 96 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Expedia, Hotwire, Cancelon, TripOnline SA, Travelocity, Orbitz, HotelQuickly and Cheap Tickets so you can book your Chimney House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Sandbach
    • Also Known As
    • Chimney Hotel Sandbach ,
    • The Chimney Hotel
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    Traveller (117)
    Room & Suite (54)
    Dining (15)
    Hotel & Grounds (83)
    Bathroom (10)
    Nearby
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    Ask a question
    Questions & Answers
    Steve H
    22 August 2015|
    AnswerShow all 3 answers
    Response from Karen R | Reviewed this property |
    Hi, not sure what the question is. My personal experience at the hotel was fine, I was happy with everything., hence my review.
    0
    Votes
    Jo S
    21 July 2015|
    AnswerShow all 5 answers
    Response from lovetoeatout58 | Reviewed this property |
    I'm sorry to read that the management have not replied quickly to your complaints. As a people business they should be on the ball and take all complaints Very seriously. It's a beautiful location you wouldn't think you are... More
    1
    Vote
    Cammydriver
    7 July 2015|
    AnswerShow all 7 answers
    Response from Jo S | Reviewed this property |
    Hi I gave a bad review for this place as it was awful they replied saying they would like to discuss my stay and could they have a contact number so I emailed them as requested.....I'm still waiting!! Says a lot doesn't it!!
    0
    Votes
    Room Tips
    "Unable to comment"
    Read review
    "All rooms we had were of a good standard"
    Read review
    "Try to find a Travelodge"
    Read review
    "Good view of gardens"
    Read review
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