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Rookery Hall Hotel & Spa

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Rookery Hall Hotel & Spa
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1,794 Reviews from our TripAdvisor Community

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There are newer reviews for Rookery Hall Hotel & Spa
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Showing 1,786: English reviews
Llanfairpwllgwyngyll, United Kingdom
Reviewed 2 weeks ago

Stayed for one on the 4th February.Our stay from the moment we set foot into hotel until the time we left was an amazing experience. The staff were kind, pleasant,attentive, always with a smile which is rare in this day and age. The room was spacious,clean, with everything that you could wish for , even including a small carton of...

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Helpful?
1Thank Alun58
Management response:

Dear Alun58 Thank you very much for completing a review. I am delighted that you enjoyed your stay at our hotel and I have forwarded your kind feedback to my team and in particular your comments about the bedroom, restaurant and spa facilities are very much appreciated. I hope we can welcome you back to Rookery Hall in the future....

Northwich, United Kingdom
Reviewed 2 weeks ago via mobile

My friends and I had a lovely day on Sunday in the Spa. We had afternoon tea and an hour treatment each with full use of the facilities and the day was perfect. The staff were friendly and extremely helpful and the afternoon tea was very very nice. I had Emma and she gave me the most wonderful massage and...

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Helpful?
Thank Karen S
Management response:

Dear Karen S Thank you very much for your review I am pleased that you had a lovely day at our Spa and that the afternoon tea, treatment and facilities were perfect. I have personally relayed your great comments to Emma and her manager and I have to agree with you that she is a fantastic team member. I hope...

Reviewed 2 weeks ago via mobile

I went here with my mum, dad and sister at the weekend for an afternoon tea. One thing is for sure it didn't disappoint! The setting was grand and the views were very picturesque from the window (we were sat by the window and I would try and get one of these seats because they are the best in the...

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Helpful?
Thank Jowaterman
Management response:

Dear Jowaterman Thank you for taking the time to review the afternoon tea you had at Rookery Hall. I am delighted to hear that you and your mum, dad and sister enjoyed your visit. I hope you will return the hotel again in the near future. Best regards Mart Louwerse General Manager

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

We visited for afternoon tea which was absolutely amazing The service received was exemplary. We all had different dietary likes and dislikes which were accommodated without question or concern The staff were friendly and attentive but not too in your face. Extra tea and coffee was provided when requested Only slight issue was with my loose tea. It leaked into...

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Helpful?
Thank Andrew131
Management response:

Dear Andrew131 Thank you for your review I have passed on your fantastic feedback to my team members who serve the afternoon tea as well as the kitchen team who produce the food items. Please accept my apologies for the issue with the loose tea. I have asked my Food and Beverage manager to look into this to ensure we...

Reviewed 2 weeks ago via mobile

I've been to Rookery Hall a few times before, and always loved it. The rooms, grounds and hotel in general were / are faultless. Sadly, my most recent visit shall be the last. I was very disappointed with the experience... Firstly, the "spa" didn't feel like a spa at all. More like a not-so-great public swimming pool, jam packed with...

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2Thank Carlos_Liverpool2000
Bucks
Reviewed 2 weeks ago

..... this has got be my favourite hotel EVER and that is based on just one reason only!!!!!....... a small sealed container of fresh milk in the fridge for tea making!!! Ok so you might not share the same enthusiasm as me but I can only say I've stayed in so many hotels on my travels and never has there...

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Thank Marais72
Management response:

Dear Marais72 I really appreciate your comments about the hotel. It is one of the Rookery Hall standards to have fresh milk in all bedrooms to ensure our guests enjoy their tea or coffee in the bedroom. I am also very pleased that you enjoyed your dinner and spa treatments and in particular your feedback about the team is very...

Cheadle
Reviewed 2 weeks ago via mobile

This hotel met expectations with superb customer service setting the tone for the weekend. Bedroom large, comfortable and included separate bath and shower. Food was excellent Swimming pool was adequate for our needs. Massage rooms were well fitted and masseuse was very good. Will visit again. Not cheap but worth the money.

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1Thank Thomson6970
Stavanger, Norway
Reviewed 3 weeks ago

I have visited a lot of english country house hotels , and I can tell that this one is among the best. Beautiful grounds, calm, relaxing atmosphere and a well trained staff. Make sure you get a room in the old part of the building. We had a classic and it really met my expectations. I went alone with my...

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1Thank Thomas62_10
UK
Reviewed 3 weeks ago via mobile

Phoebe on Reception is fantastic. The valet park is excellent. The room was lovely. The breakfast service is absolutely awful. Having stayed at many other Handpicked hotels I know this is not normal for the Group. If you serve breakfast until 10:30am then prioritising packing away rather than serving customers is awful. The continental breakfast area was an absolute mess.

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Helpful?
1Thank ScoobyDoo5
Management response:

Dear ScoobyDoo5 Thank you for completing a Tripadvisor review Firstly I would like to thank you for your kind comments about Phoebe and I have passed these on to her personally I am very sorry that you felt that our breakfast standards did not meet our usual high standards. I have spoken to my food and beverage manager to make...

Cheshire
Reviewed 3 weeks ago

Myself and my husband recently visited here for a Spa day that included two treatments and champagne afternoon tea. The central reservation team booked in out two treatment times and afternoon tea for just after 12 as we could only stay until 2.30pm. We arrived at 9 and were shown around the facilities and filled in the necessary forms. The...

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3Thank Melissa11

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1816, Rookery Hall Hotel and Spa is a four AA red star, Grade II Georgian Hall situated close to Nantwich in Cheshire. Part of the Hand Picked Hotel collection Rookery Hall is set in 38 acres of private gardens and grounds offering a selection of 70 well-appointed bedrooms and suites, extensive meeting and event facilities, a Health Club & Spa and a 2 AA Rosette Restaurant. The Health Club and Spa is set adjacent to the main hotel and offers a variety of luxurious treatments with seven treatment rooms, manicure and pedicure suite, Rasul mud therapy chamber, waterwall sensory relaxation room, glass roofed 17 metre indoor swimming pool, fully-equipped gym, fitness studio and a Cafe Bar. Rookery Hall's spa is recognised as one of the top residential spas in the country and offers a full range of spa treatments by expert therapists using the Elemis product house. Rookery Hall Hotel and Spa was initially awarded 4 AA red stars in 2013 and has retained these for 2014 and 2015. The hotel was also awarded Hotel Restaurant of the Year 2014 at the Nantwich Food Festival and Solo Spa of the year 2014 at the Good Spa Guide Awards. Conveniently located 15 minutes away from the M6, Rookery Hall is within easy reach of Chester and Manchester and the medieval town of Nantwich, just 5 minutes away. Crewe station which connects via high-speed train to London and Manchester is also just a short drive away. ... more   less 

Additional Information about Rookery Hall Hotel & Spa

Address: Main Road | Worleston, Nantwich CW5 6DQ, England
Region: United Kingdom > England > Cheshire > Nantwich
Price Range: ₹ 9,006 - ₹ 14,510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rookery Hall Hotel & Spa 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Rookery Hall Hotel Nantwich
Rookery Hall Hotel And Spa
Rookery Hall Hotel & Spa Nantwich, Cheshire
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Questions & Answers

Here's what travellers have asked, with answers from Rookery Hall Hotel & Spa staff and other travellers.
20 questions
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Liverpool, United Kingdom
Preston, United Kingdom
Liverpool, United Kingdom

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Questions? Get answers from Rookery Hall Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for the winter deals which gives you a good room”
 of 5 bubbles greenwy01, 16 Feb 2017 | Read review
“Rooms in the old part of the hotel are great.”
 of 5 bubbles aussiebrit2016, 13 Feb 2017 | Read review
“Pick the executive rooms as they are spacious and quiet”
 of 5 bubbles Alun58, 6 Feb 2017 | Read review
“Our room was named April. Old part of the building. Superb.”
 of 5 bubbles Thomas62_10, 30 Jan 2017 | Read review
“Our room in the old building had character but was a weird shape and layout.”
 of 5 bubbles katiek189, 6 Jan 2017 | Read review
5 of 5