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Holiday Inn Ellesmere / Cheshire Oaks

959 reviews
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Traveller (164)
Room & Suite (79)
Dining (55)
Overview
  • Excellent51%
  • Very good37%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (959)Write a Review
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All reviewsboat museumthe manchester ship canalfeed the duckschester zoooverflow car parkoverlooking the canaltwo double bedsswimming poolretail therapyseparate buildingmin drivebreakfast staffon arrivallovely settingretail parkleisure centrequiet location
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1 - 5 of 945 reviews
Reviewed 4 days ago via mobile

Visited last weekend 12th for my inlaws wedding anniversary. Only ate at the restaurant so can’t comment on the rooms. Food was very good , a bit surprised really being a holiday inn. All ten in the party had really good food. Brief description of...More

Thank lozberkhoff
Hotel's Favourite
Reviewed 1 January 2018

A good value hotel which we visited for two days including News years eve, Parking looks crowed but the overflow car park is not promoted enough when in the main car park. The receptionist was very friendly (Debbie) when we booked in. The room was...More

Thank carlw
Reviewed 2 weeks ago

I booked the suite as a birthday surprise for my wife's 40th birthday. We arrived on the Friday to be joined by our friends on the Saturday night. We found every member of staff to be polite, helpful and friendly. No problem using the pool...More

Thank timlovelock
Reviewed 2 weeks ago via mobile

I travel regularly to Liverpool will alway stay at the HI. Since the first visit, the hotel is steady improving an modernizing. Clean and spacious rooms, with new furniture. A great Hotelbar and a nice Breakfast room overlooking the canal. Just the coffee could be...More

Thank Jan W
Response from Faye D, Manager at Holiday Inn Ellesmere / Cheshire OaksResponded 2 weeks ago

Dear Jan, Thank you very much for your feedback. It is fantastic that you keep returning to us and continue to see further improvements. In regards to the coffee we now proudly serve Starbucks as an addition to our breakfast coffee which gives guests a...More

Reviewed 3 weeks ago via mobile

Hi As an ex hospitality manager (alwsys the worst) I was disappointed on no one at reception at 6.30pm and it took the barman to call the receptionist/manager in to check me in. With an 'off you go' or 'there you go' comment..maybe it was...More

Thank Dave Williams E
Response from Faye D, Manager at Holiday Inn Ellesmere / Cheshire OaksResponded 2 weeks ago

Dear Mr Williams, Thank you very much for your feedback. As a whole we try to work on giving each and every guest 100% customer service. To receive your feedback is disappointing however certainly constructive. Each of your points are valid and will dealt with...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 97 - US$ 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Ellesmere Port
#4 Business Hotel in Ellesmere Port
#4 Romantic Hotel in Ellesmere Port
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 97 - US$ 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Ellesmere Port
#4 Business Hotel in Ellesmere Port
#4 Romantic Hotel in Ellesmere Port
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (164)
Room & Suite (79)
Dining (55)
Pool & Beach (3)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
George A
20 December 2017|
AnswerShow all 3 answers
Response from Robert B | Reviewed this property |
Yes its not bad for Cheshire Oaks Outlet. Restaurant is good and the breakfast excellent
0
Votes
Brenda B
21 November 2017|
AnswerShow all 2 answers
Response from Michelle W | Property representative |
Dear Brenda, Thank you for your enquiry. The hotel is 1.4 miles away from the Civic Hall where Roy Chubby Brown is performing. You can walk to the Civic Hall and it will take approx 25 minutes Kind regards Michelle... More
0
Votes
Helen M
11 October 2016|
Answer
Response from Thomas R | Reviewed this property |
Hi Helen, I have not been to one of this hotel's New Year's Eve parties, but I know it costs around £40 per adult and around £20 per child. Hope this helps. - Thomas
0
Votes
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12
Room Tips
"Room 001 is a suite - ideal for families but stairs to go up to the last floor should be considered if..."
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"For a good view then ask for a higher floored room"
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"Great views at the back of the hotel facing the canal. If you are lucky you will see ships sailing past your..."
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"Choose a room with a canal view."
Read review
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