The room was fine apart from the pillows including the extra ones had zero life in them, I know we could probably have gone to reception for better ones, again only one hand towel supplied for two people & the aircon/heating was turned much too low both when we arrived & after…
Lovely clean, big room, comfortable bed, great breakfast, supper at Beefeater okay. Would definitely stay at this hotel again. More tea/coffee sachets on reception desk if needed, extra pillows in cupboard.
Excellent service friendly staff good nights sleep as promised by Premier Inn. Will definitely revisit when in the vicinity again. Always find Premier Inn staff friendly and very helpful. The cleanliness is also of an excellent standard.
3rd visit to Crewe West. Lovely 2 night break as a xmas pressie from our Son. Staff were wonderful. Accommodation lovely and clean. Restaurant beautiful with excellent food. Special thanks to the lovely Emma who is always smiling and goes above and beyond to help. Also…
The hotel was as you’d expect from a Premier Inn and Sarah on reception was very helpful and I enjoyed the excellent breakfast as usual. The Harvester restaurant however was awful, the service very poor and the food even worse. I guess they don’t cook from scratch anymore, just…
"First floor offers quiet rooms."
"Rooms are noisey on the side near the main road"
"Try somewhere else"
"Rooms to the back of the hotel are quieter but still have an outlook"
"Ask the staff for the type of room you're looking for, they'll be very helpful"