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Crewe Hall

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#1 of 9 Hotels in Crewe
Certificate of Excellence
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1,949 Reviews from our TripAdvisor Community

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Showing 1,936: English reviews
Mirfield
Reviewed 17 March 2015

We discovered Crewe hall when we attended a corporate event and we both knew instantly that this would be the venue for our wedding. We were married at Crewe Hall 10 years ago, we celebrated our first anniversary there and have just returned from a wonderful relaxing weekend to celebrate our 10th,! We stayed in the Royal Suite , a...

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1Thank JulieH001
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear JulieH001 Firstly my congratulations on your anniversary and thank you for taking the time to review your stay with us at Crewe Hall. I'm delighted to read that your stay was a memorable one and hope to see you for your next anniversary if not before. Kind Regards James Turner Operations Manager

Reviewed 14 March 2015

The last three times we have had an overnight stay on checkout they have said we owe them money, where all charges had been settle up on purchase ie bar & restaurant. These are only were only small amounts upto £10 but if this happened to everyone they would make a small for fortune. On questioning these amounts they were...

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2Thank keith b
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear keith b Thank you for taking the time to post a review and for contacting us through our Customer Relations team. I hope the challenges you faced during your time with us will not deter you from returning to Crewe Hall in the future. Kind Regards James Turner Operations Manager

yoshi00
Reviewed 12 March 2015

I was here for a business trip. I think this hotel works well for business or pleasure. I arrived very early on an overnight flight from the US and the receptionist was very accommodating in getting a room cleaned for me to be able to check in early. I was in the new section and the room was quite modern...

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Thank yoshi00
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear yoshi00 Thank you for taking the time to review your stay with us. I was glad to read that on the whole your stay was an enjoyable one. Your feedback is appreciated as it allows us to maintain and improve our product and service. I do hope that we will have the pleasure of welcoming you back to Crewe...

Chelmsford
Reviewed 10 March 2015

What a wonderful experience, arriving at this magnificent Jacobean Building, to be greeted with the words, "Good, afternoon madam, welcome to Crewe Hall." Then to be carefully welcomed by reception, checked in and escorted to my room by a porter. The room, in the new wing, was spacious, light and airy. spotlessly clean and comfortable. The staff from chambermaids, waiters,...

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Thank chelmsfordwanderer
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear chelmsfordwanderer Thank you for your review regarding your stay with us at Crewe Hall. I am delighted to hear that you had such a great experience with us and am looking forward to having the opportunity of welcoming you back to Crewe Hall in the near future. Thank you once again for taking the time to review your stay....

Bristol, United Kingdom
Reviewed 8 March 2015

we used the hotel to break the journey from Scotland to the west country and it's very convenient for the M6. We stayed in the old Jacobean part, which was lovely with our room on two levels connected by a wrought iron staircase. Strange that neither of the two (!) fully equipped tea trays are situated near a plug for...

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1Thank CMickell
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear CMickell Thank you for taking the time to review your recent stay with us at Crewe Hall. I was most disappointed to hear that we did not meet your expectations on this occasion. I have shared your feedback with my management team so that they may, in turn, investigate your comments in further detail with their teams. Please accept...

Biddulph, United Kingdom
Reviewed 8 March 2015 via mobile

Just returned home from a hen weekend at Crewe Hall... Having read some of the more recent reviews I was dubious about it being a relaxed weekend feeling pampered & waited upon. Prior to the weekend due to logistics we had all booked serperately for rooms, spending roughly £900... Several calls to the reservations line were disappointing to say the...

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Thank TravelAround87
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear TravelAround87 Thank you for taking the time to review your stay with us at Crewe Hall. I was delighted to hear that you had a lovely stay with us and that my team did everything they could to exceed your expectations. It is always a pleasure to receive such positive feedback. I have shared your comments regarding our Central...

High Peak
Reviewed 7 March 2015

Beautiful hall. Amazing gardens. Hotel staff were exceptional. The food was spot on. Room and bathroom spotless and very comfortable. Spa treatments only fair and expensive. Spa staff and general service in the Spa very poor. All the staff at the Spa seemed very bored and not at all interested in the guests. More interested in theirselves. A fabulous hotel...

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Thank Plumptous
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Plumptous Thank you for taking the time to review your stay with us at Crewe Hall. I was delighted to read that you enjoyed your time in the hotel and would like to thank you for your kind comments about the hotel team. Please accept my sincere apologies that your time in our Spa did not meet the same...

Reviewed 6 March 2015

This hotel is more of a conference venue, although the attached spa does make it a get away to venue too. I stayed in the new section and the rooms here were excellent. Well appointed and large. The bed was comfortable and the bathroom was excellent. Iron and tea making as well as a safe. As I was staying due...

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Thank ChrisB7777
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear ChrisB7777 Thank you for taking the time to review your recent stay with us. I am delighted to hear that your experience, on the whole, was a good one. Please accept my apologies for the service at Breakfast. I will share your comments with our Brasserie Manager so that he can investigate in further detail. I am pleased that...

Yorkshire
Reviewed 2 March 2015

On entering the hotel I was fascinated, the decor was something special, each little area of the entrance could tell many stories, the rooms off the reception and the ceilings facinated me! And then..... The romance with this fantastic building was gone, this was spoilt from the minuite we walked into the new part of the hotel, the character was...

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Thank Jofrod
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Jofrod Thank you for taking the time to review your stay with us at Crewe Hall. I am sorry that we did not meet your expectations on this occasion. At Crewe Hall we are proud to offer both modern and more traditional facilities in conjunction with one another, having said this I was disappointed to hear that the maintenance...

Reviewed 2 March 2015 via mobile

My wife and I stayed here last night for our friends wedding. It is a lovely place, lots of grandeur, I particularly loved the ceilings. We stayed in the new part, the room was spacious, clean and modern. The food prepared for the wedding breakfast was nice and prepared well. Breakfast was included in our room price and it was...

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Thank Wehateflies
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Wehateflies Thank you for taking the time to review your stay with us. I am delighted to hear that you enjoyed your friends wedding at Crewe Hall. Please come and visit us again soon. Kind Regards James Turner Operations Manager

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A superb 17th century hotel located in Crewe in Cheshire. This Grade I listed building has been attracting refined guests since the 17th century, including our current monarch Queen Elizabeth II. This hotel is a fine mix of historic Jacobean and sharp 21st century architecture. The magnificent history oozes throughout the hotel from exquisite marble fireplaces to stained glass windows. Yet the contemporary edge of Crewe Hall can be found throughout the hotel from the revolving bar in the brasserie to the state-of-the-art leisure club. The hotel has 117 spacious, comfortable bedrooms, some are located in the historic old building but majority can be found in the new contemporary wing. Just minutes from the M6 motorway, Crewe Hall is only 24 miles from Chester’s sights and shops and close to Liverpool and Manchester.Crewe Hall is home to a modern conference and events centre. It is very impressive with both it's facilities and service that we offer you. Modern facilities, free Wi-Fi, extensive grounds and a meetings package that gives you total piece of mind, whether you’re brainstorming with the team or delivering an important message, Crewe Hall makes meetings easy. ... more   less 

Additional Information about Crewe Hall

Address: Crewe Hall Weston Road, Crewe CW1 6UA, England
Region: United Kingdom > England > Cheshire > Crewe
Price Range: ₹ 8,057 - ₹ 16,201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crewe Hall 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
Crewe Hall Cheshire
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Questions & Answers

Here's what travellers have asked, with answers from Crewe Hall staff and other travellers.
24 questions
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Manchester
over a year ago
Heswall, United Kingdom
Bridgend, United Kingdom
over a year ago

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Questions? Get answers from Crewe Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The feature 4 poster room”
 of 5 bubbles Q6347POjuliel, 26 Nov 2016 | Read review
“"Spa break" Rooms seem to be close to the spa and bistro which is convenient but the rooms in the rest of the hotel are more luxurious.”
 of 5 bubbles NessaBS, 13 Nov 2016 | Read review
“The feature rooms look much better than the west wing”
 of 5 bubbles skybluericoh, 13 Nov 2016 | Read review
“Ask for the old hall”
 of 5 bubbles shelley972016, 7 Nov 2016 | Read review
“I didn't stay over so couldn't comment”
 of 5 bubbles JEN7072OJ, 22 Oct 2016 | Read review
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